Toshiba ScreenPlayPro 750 - The file or directory is corrupted and unreadable

maphioso · 03-21-2008, 05:44 AM

Hey guys - i have a Toshiba Screen Play Pro 750 Gb external/stand alone HDD- on a Windows XP system. The problem I'm having with it is:

- I was using it, moving stuff from one HDD to another but when i tried to go into a specific directory it just gave me the error message "The file or directory is corrupted and unreadable"
- after retrying a couple of times, i tried resetting the system and after it came on (windows did a pre start up screen check of the disk it found some errors and corrected them) but now when i go in My Computer and i try to access it it gives me the same message "The file or directory is corrupted and unreadable"
- when i turn it on or off Windows detects it and it appears in My Computer, I have the Safely Remove Hardware thing and everything
- I tried using a bunch of Data recovery programs but nothing worked at first, then i came upon this forum - i tried Test Disk - following the steps described by eneles but still no result - after that i tried Photorec and it does seem to be able to recover my files..but as the HDD was almost full - i first have to buy a new one so i can recover the data on it.
- also last night i tried using Data Doctor Recovery NTFS using Advanced settings (because the normal scan didn't find anything) and after a long night of scanning it found most of my stuff (in kind of a random order and with some file names changed)
- the question i wanted to ask is how will i be able to differentiate renamed archives that have all been placed together - or will they still work?
- and as I don't yet have the money to buy a new one I am also very opened to new suggestions to try

Thanks alot

* oh i forgot to mention that if I plug it into my TV as a stand alone - all the software works ok - but it just says no files found

**Deleted090308** · 03-21-2008, 09:56 AM

Hi, welcome to TSF.

Quote:

Originally Posted by maphioso

- the question i wanted to ask is how will i be able to differentiate renamed archives that have all been placed together - or will they still work?

The retrieved files will be renamed and not placed in folders. There's no way to know if the files will work before they've been recovered.

- and as I don't yet have the money to buy a new one I am also very opened to new suggestions to try

The things you could try are too risky IMHO. Data loss and non-functioning drive software may be the result.
I think you have to use a Data recovery tool (e.g. PhotoRec) and retrieve the data to another drive.

maphioso · 03-21-2008, 02:51 PM

Thank you for the welcome and the advice - I will probably use Data Doctor Recovery NTFS because it keeps most of the file names intact - i tried it today on some archives and it worked ok..now i just need to get a bigger HDD..the scanning process took alot of time but at least it makes a log so if don't have enough space u can do the recovery by selecting what u need each time without having to redo the scan everytime.
Oh one more thing i wanted to ask - after i'm done recovering the stuff should i just try formatting the HDD the regular way..by now i guess the problem is not physical, would a simple formatting make it reusable ?

maphioso · 03-21-2008, 02:52 PM

And It's an Iomega HDD not TOSHIBA ! very sorry !..my old one used to be Toshiba..
also(and i will look this up on the official page too) does anyone knows if it needs some sort of special formatting being a stand alone device with it's own firmware?

**Deleted090308** · 03-21-2008, 03:05 PM

The firmware shouldn't make a difference - but don't touch the MBR.

It's best to format the drive in disk management.
Please post a screenshot of Disk management so we can see if the drive is arranged in a "funny" way.

maphioso · 03-21-2008, 03:22 PM

I hope i didn't do anything to the MBR by using the write option in Test Disk initially..

http://www.imigi.ro/public/pview/2700/disk.JPG

**Deleted090308** · 03-21-2008, 03:40 PM

There's only one partition on the drive.
I don't know that kind of drive.
Is the drive software installed in folders in that single partition?
If so, formatting the drive is not a good idea.

maphioso · 03-21-2008, 03:51 PM

yes it's a single NTFS partition, that's the way i bought it - i did have a folder called Firmware, but the thing is..the software works ok when I connect it to the TV, it just doesn't see any of the files or folders on it..here are the Data Doctor Recovery NTFS scans too:

http://www.imigi.ro/public/pview/2701/disk3.JPG
http://www.imigi.ro/public/pview/2702/disk2.JPG

**Deleted090308** · 03-21-2008, 04:08 PM

Did have a folder called Firmware??? Is it gone now???

Can you see the "Firmware" folder in Windows (make sure Windows shows hidden folders/files)?

maphioso · 03-21-2008, 04:25 PM

no i had the firmware folder on the HDD i can't see it anymore if i can't access the hdd, luckily i have a backup of that folder which i made about a month ago - it contains 3 files - flash.fuf, loader.bin and romfs.bin

**Deleted090308** · 03-21-2008, 04:34 PM

What's the model number of the drive?
Perhaps the firmware contains the TV "software" - in that case it's safe to format the drive.

maphioso · 03-21-2008, 04:46 PM

the model number is 33909 - or

http://www.iomega-europe.com/item?SI...&sku=136133909

**Deleted090308** · 03-21-2008, 04:59 PM

It should be safe to format the drive.
If anything should go wrong the firmware/software can be downloaded here: https://iomega-eu-en.custhelp.com/cg...p_sid=YS6kci_i

maphioso · 03-21-2008, 05:09 PM

unfortunately i think u can only find the titles and not the firmware...it's been years since they last made any uprades but i found this in your link : "Note: Any time you reformat a ScreenPlay Pro drive, you must recreate a folder called Firmware on the hard drive. This will allow the firmware that is built into the drive to funtion properly when used in TV mode." - so i guess it should be ok...

thank you very much for the help i will post as soon as i recover the data and try formatting

**Deleted090308** · 03-21-2008, 05:17 PM

OK. Good luck. Keep us updated.

03-21-2008, 05:44 AM	#1 (permalink)
maphioso Registered User Join Date: Mar 2008 Posts: 9 OS: Windows xp	Toshiba ScreenPlayPro 750 - The file or directory is corrupted and unreadable Hey guys - i have a Toshiba Screen Play Pro 750 Gb external/stand alone HDD- on a Windows XP system. The problem I'm having with it is: - I was using it, moving stuff from one HDD to another but when i tried to go into a specific directory it just gave me the error message "The file or directory is corrupted and unreadable" - after retrying a couple of times, i tried resetting the system and after it came on (windows did a pre start up screen check of the disk it found some errors and corrected them) but now when i go in My Computer and i try to access it it gives me the same message "The file or directory is corrupted and unreadable" - when i turn it on or off Windows detects it and it appears in My Computer, I have the Safely Remove Hardware thing and everything - I tried using a bunch of Data recovery programs but nothing worked at first, then i came upon this forum - i tried Test Disk - following the steps described by eneles but still no result - after that i tried Photorec and it does seem to be able to recover my files..but as the HDD was almost full - i first have to buy a new one so i can recover the data on it. - also last night i tried using Data Doctor Recovery NTFS using Advanced settings (because the normal scan didn't find anything) and after a long night of scanning it found most of my stuff (in kind of a random order and with some file names changed) - the question i wanted to ask is how will i be able to differentiate renamed archives that have all been placed together - or will they still work? - and as I don't yet have the money to buy a new one I am also very opened to new suggestions to try Thanks alot * oh i forgot to mention that if I plug it into my TV as a stand alone - all the software works ok - but it just says no files found Last edited by maphioso; 03-21-2008 at 05:46 AM.

03-21-2008, 02:51 PM	#3 (permalink)
maphioso Registered User Join Date: Mar 2008 Posts: 9 OS: Windows xp	Re: Toshiba ScreenPlayPro 750 - The file or directory is corrupted and unreadable Thank you for the welcome and the advice - I will probably use Data Doctor Recovery NTFS because it keeps most of the file names intact - i tried it today on some archives and it worked ok..now i just need to get a bigger HDD..the scanning process took alot of time but at least it makes a log so if don't have enough space u can do the recovery by selecting what u need each time without having to redo the scan everytime. Oh one more thing i wanted to ask - after i'm done recovering the stuff should i just try formatting the HDD the regular way..by now i guess the problem is not physical, would a simple formatting make it reusable ?

03-21-2008, 02:52 PM	#4 (permalink)
maphioso Registered User Join Date: Mar 2008 Posts: 9 OS: Windows xp	Re: Iomega ScreenPlayPro 750 - The file or directory is corrupted and unreadable And It's an Iomega HDD not TOSHIBA ! very sorry !..my old one used to be Toshiba.. also(and i will look this up on the official page too) does anyone knows if it needs some sort of special formatting being a stand alone device with it's own firmware? Last edited by maphioso; 03-21-2008 at 02:57 PM.

03-21-2008, 03:05 PM	#5 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Toshiba ScreenPlayPro 750 - The file or directory is corrupted and unreadable The firmware shouldn't make a difference - but don't touch the MBR. It's best to format the drive in disk management. Please post a screenshot of Disk management so we can see if the drive is arranged in a "funny" way.

03-21-2008, 03:22 PM	#6 (permalink)
maphioso Registered User Join Date: Mar 2008 Posts: 9 OS: Windows xp	Re: Toshiba ScreenPlayPro 750 - The file or directory is corrupted and unreadable I hope i didn't do anything to the MBR by using the write option in Test Disk initially.. http://www.imigi.ro/public/pview/2700/disk.JPG

03-21-2008, 03:40 PM	#7 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Toshiba ScreenPlayPro 750 - The file or directory is corrupted and unreadable There's only one partition on the drive. I don't know that kind of drive. Is the drive software installed in folders in that single partition? If so, formatting the drive is not a good idea.

03-21-2008, 03:51 PM	#8 (permalink)
maphioso Registered User Join Date: Mar 2008 Posts: 9 OS: Windows xp	Re: Toshiba ScreenPlayPro 750 - The file or directory is corrupted and unreadable yes it's a single NTFS partition, that's the way i bought it - i did have a folder called Firmware, but the thing is..the software works ok when I connect it to the TV, it just doesn't see any of the files or folders on it..here are the Data Doctor Recovery NTFS scans too: http://www.imigi.ro/public/pview/2701/disk3.JPG http://www.imigi.ro/public/pview/2702/disk2.JPG

03-21-2008, 04:08 PM	#9 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Toshiba ScreenPlayPro 750 - The file or directory is corrupted and unreadable Did have a folder called Firmware??? Is it gone now??? Can you see the "Firmware" folder in Windows (make sure Windows shows hidden folders/files)?

03-21-2008, 04:25 PM	#10 (permalink)
maphioso Registered User Join Date: Mar 2008 Posts: 9 OS: Windows xp	Re: Toshiba ScreenPlayPro 750 - The file or directory is corrupted and unreadable no i had the firmware folder on the HDD i can't see it anymore if i can't access the hdd, luckily i have a backup of that folder which i made about a month ago - it contains 3 files - flash.fuf, loader.bin and romfs.bin

03-21-2008, 04:34 PM	#11 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Toshiba ScreenPlayPro 750 - The file or directory is corrupted and unreadable What's the model number of the drive? Perhaps the firmware contains the TV "software" - in that case it's safe to format the drive.

03-21-2008, 04:46 PM	#12 (permalink)
maphioso Registered User Join Date: Mar 2008 Posts: 9 OS: Windows xp	Re: Toshiba ScreenPlayPro 750 - The file or directory is corrupted and unreadable the model number is 33909 - or http://www.iomega-europe.com/item?SI...&sku=136133909

03-21-2008, 04:59 PM	#13 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Toshiba ScreenPlayPro 750 - The file or directory is corrupted and unreadable It should be safe to format the drive. If anything should go wrong the firmware/software can be downloaded here: https://iomega-eu-en.custhelp.com/cg...p_sid=YS6kci_i

03-21-2008, 05:09 PM	#14 (permalink)
maphioso Registered User Join Date: Mar 2008 Posts: 9 OS: Windows xp	Re: Toshiba ScreenPlayPro 750 - The file or directory is corrupted and unreadable unfortunately i think u can only find the titles and not the firmware...it's been years since they last made any uprades but i found this in your link : "Note: Any time you reformat a ScreenPlay Pro drive, you must recreate a folder called Firmware on the hard drive. This will allow the firmware that is built into the drive to funtion properly when used in TV mode." - so i guess it should be ok... thank you very much for the help i will post as soon as i recover the data and try formatting

03-21-2008, 05:17 PM	#15 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Toshiba ScreenPlayPro 750 - The file or directory is corrupted and unreadable OK. Good luck. Keep us updated.