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Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba

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Old 03-20-2008, 05:50 AM   #1 (permalink)
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OS: W7 x64 - Backup PC: XP-SP3


Hard Drive Problem, Freezing Entire System. (Seagate 320GB)

Hi,

I am having some further problems with my hard drive that was affected via the problems with my motherboard.

But on my other (Definitely Working) PC. I put the drive into an external enclosure and connected it up via eSATA to the PC.

I have been able to copy the entire contents off the drive after periodically setting the partitions using the testdisk application.

However I was now wanting to use the disk again.

So I formatted the entire drive in windows, all went well.

And started copying files accross to the drive still connected via esate.

On two attempts at copying the files over my entire system has froze (this is on my second, good, working fine PC).

The system freezes consisted of me unable to move the mouse pointer and the monitor image just froze completely.

This occured three times.

So I figured to do another, long scan this time, using Seatools drive test in Dos.

The first quick scan passed.

So I then chose to do a long scan however this completely froze at 15%.

So I used Seatools for windows and done the long scan, which passed with no freezing.

So then I went back into Seatools for dos to zero out the drive. This froze at 10%.

So I then went and downloaded KillDisk for windows and I connected the drive up via USB2 this time as opposed to eSATA and chose to Zero out format the drive in windows.

After one hour (of it needing 6 hours overall to format). My system has again out of the blue completely froze again during the format.

It is clear the drive is somehow causing these system freezes as my PC has never once froze like this when not using this drive.

Does anyone have any suggestions on what could be occurring. Or how to fix it?.

As I say my first problem was definitely being caused by my motherboard (as all four of my connected hard drives displayed the same problems).

So I do not understand the problems with this drive now. Do I need to RMA this drive, but if it passed the Windows Seatools long test will Seagate just send the drive back claiming nothing is wrong?.

Last edited by Anthony1uk; 03-20-2008 at 05:52 AM.
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Old 03-20-2008, 09:47 AM   #2 (permalink)
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Re: Hard Drive Problem, Freezing Entire System. (Seagate 320GB)

Hi

It could be the enclosure or the connection.

Before you RMA the drive you should hook it up as an internal drive and run SeaTools for DOS (extended test).
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