[SOLVED] Maxtor Shared Storage II blinking Orange. Not booting up

sivigshankar · 02-24-2008, 04:14 AM

I have a 320GB Maxtor Shared Storage II which was working fine till about a week ago. It's connected to my Buffalo Airstation wireless router and to a Mac Mini. There are 2 lights on it, 1 is the Power On light and the other is the Network LIght (It is green if it's connected and shared over the network).

Right now the Power Light is blinking Orange while the Network Light is Steady Green as it's supposed to be. However I am unable to configure it through the network and also unable to detect it in my Mac Mini.

EDIT: The Power light Blinks Green once and Orange 4 times.

Maxtor is no help since I am in India and got this from the US through a friend. It's not been more than 5 months since I've bought this. I am unsure what the problem is. TIA

Siva

dai · 02-24-2008, 09:41 AM

check step 2
http://www.seagate.com/staticfiles/m...n_guide_en.pdf

sivigshankar · 02-24-2008, 10:10 AM

Thanks Dai. I found out that it's a Share File System Error and lots of Maxtor users face this problem. However am yet to find a solution for this.

dai · 02-24-2008, 10:21 AM

is it formatted ntfs or fat found a thread that suggested formatting it ntfs but they did not post back if it fixed or not

sivigshankar · 02-26-2008, 08:10 AM

this is fat. how do i format this if im unable to detect it. is there anyway to format. sent a mail to seagate last week, tech support called and said will need a day's time, but its been more than 4 and no reply.

dai · 02-26-2008, 09:45 AM

contact seagate again

matt_heys · 04-01-2008, 09:32 AM

I've had exactly the same issue; one green blink followed by four orange blinks and am in the middle of fixing it myself.

As I see it there are generally two options for this.

1) RMA the device, get a replacement and loose your data. (Not an option for me.)
2) Void your warranty crack the device open and take out the disk. (My option)

Note this WILL VOID YOUR WARRENTY, especially as you have to take a screw out that is behind a warranty seal.

Crack the device open, I had to literally crack it open and break some of the plastic casing, you might have more patience and get in to the case without breaking it.

Once the plastic is off you can undo the metal casing and take out the SATA drive.

Connect the SATA drive to your PC, either via eSATA, internal SATA or USB->SATA adapter, I chose the later as it is an easy option.

I notice you have a Mac so I don't know how you will get the next steps done, you will have to improvise a little for your situation.

Because the MSS is a minimal Linux build the drives are actually EXT3, not FAT like was previously mentioned.

You will need to either access these direct from Linux (Ubuntu boot CD would be good.) or download some EXT2/3 FSD's for Windows.

I am no expert on Mac's but understand they are based on BSD? so you might be able to read the EXT3 straight off, I don't know.

I chose to use the Ext2FSD driver and util to access these on my Windows box as it has more space to copy the contents off.

You will notice there are 5 partitions 3 small EXT3's a Swap and then a large EXT3, your data will be on the large ~296GB EXT3 partition.

That’s it, recover your data somewhere else and swear at Seagate for a pants product, I had a Maxtor MSS when it was still Maxtor and it has been running great.

EXT2FSD http://ext2fsd.sourceforge.net

Sorry for the unstructured rambeling, not with it today.

sivigshankar · 04-01-2008, 10:37 AM

Thanks Matt. I've got the HDD replaced. I contacted a Seagate Authorized Service Center here in India and they got it replaced for Free within a week. Apart from the hassle of traveling and trying to get this fixed, I don't think I've lost anything. I had a backup of all the data with a friend's system. So right now the new (probably refurbished) Maxtor is working fine. For how long, only God knows.

02-24-2008, 04:14 AM	#1 (permalink)
sivigshankar Registered User Join Date: Feb 2008 Posts: 4 OS: Mac OS X	[SOLVED] Maxtor Shared Storage II blinking Orange. Not booting up I have a 320GB Maxtor Shared Storage II which was working fine till about a week ago. It's connected to my Buffalo Airstation wireless router and to a Mac Mini. There are 2 lights on it, 1 is the Power On light and the other is the Network LIght (It is green if it's connected and shared over the network). Right now the Power Light is blinking Orange while the Network Light is Steady Green as it's supposed to be. However I am unable to configure it through the network and also unable to detect it in my Mac Mini. EDIT: The Power light Blinks Green once and Orange 4 times. Maxtor is no help since I am in India and got this from the US through a friend. It's not been more than 5 months since I've bought this. I am unsure what the problem is. TIA Siva Last edited by sivigshankar; 02-24-2008 at 04:27 AM.

02-24-2008, 09:41 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,287 OS: win 7 32x 64x rtm	Re: Maxtor Shared Storage II blinking Orange. Not booting up check step 2 http://www.seagate.com/staticfiles/m...n_guide_en.pdf __________________

02-24-2008, 10:10 AM	#3 (permalink)
sivigshankar Registered User Join Date: Feb 2008 Posts: 4 OS: Mac OS X	Re: Maxtor Shared Storage II blinking Orange. Not booting up Thanks Dai. I found out that it's a Share File System Error and lots of Maxtor users face this problem. However am yet to find a solution for this.

02-24-2008, 10:21 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,287 OS: win 7 32x 64x rtm	Re: Maxtor Shared Storage II blinking Orange. Not booting up is it formatted ntfs or fat found a thread that suggested formatting it ntfs but they did not post back if it fixed or not __________________

02-26-2008, 08:10 AM	#5 (permalink)
sivigshankar Registered User Join Date: Feb 2008 Posts: 4 OS: Mac OS X	Re: Maxtor Shared Storage II blinking Orange. Not booting up this is fat. how do i format this if im unable to detect it. is there anyway to format. sent a mail to seagate last week, tech support called and said will need a day's time, but its been more than 4 and no reply.

02-26-2008, 09:45 AM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,287 OS: win 7 32x 64x rtm	Re: Maxtor Shared Storage II blinking Orange. Not booting up contact seagate again __________________

04-01-2008, 09:32 AM	#7 (permalink)
matt_heys Registered User Join Date: Apr 2008 Posts: 1 OS: XPSP3, Ubuntu 8.04	Re: Maxtor Shared Storage II blinking Orange. Not booting up I've had exactly the same issue; one green blink followed by four orange blinks and am in the middle of fixing it myself. As I see it there are generally two options for this. 1) RMA the device, get a replacement and loose your data. (Not an option for me.) 2) Void your warranty crack the device open and take out the disk. (My option) Note this WILL VOID YOUR WARRENTY, especially as you have to take a screw out that is behind a warranty seal. Crack the device open, I had to literally crack it open and break some of the plastic casing, you might have more patience and get in to the case without breaking it. Once the plastic is off you can undo the metal casing and take out the SATA drive. Connect the SATA drive to your PC, either via eSATA, internal SATA or USB->SATA adapter, I chose the later as it is an easy option. I notice you have a Mac so I don't know how you will get the next steps done, you will have to improvise a little for your situation. Because the MSS is a minimal Linux build the drives are actually EXT3, not FAT like was previously mentioned. You will need to either access these direct from Linux (Ubuntu boot CD would be good.) or download some EXT2/3 FSD's for Windows. I am no expert on Mac's but understand they are based on BSD? so you might be able to read the EXT3 straight off, I don't know. I chose to use the Ext2FSD driver and util to access these on my Windows box as it has more space to copy the contents off. You will notice there are 5 partitions 3 small EXT3's a Swap and then a large EXT3, your data will be on the large ~296GB EXT3 partition. That’s it, recover your data somewhere else and swear at Seagate for a pants product, I had a Maxtor MSS when it was still Maxtor and it has been running great. EXT2FSD http://ext2fsd.sourceforge.net Sorry for the unstructured rambeling, not with it today.

04-01-2008, 10:37 AM	#8 (permalink)
sivigshankar Registered User Join Date: Feb 2008 Posts: 4 OS: Mac OS X	Re: Maxtor Shared Storage II blinking Orange. Not booting up Thanks Matt. I've got the HDD replaced. I contacted a Seagate Authorized Service Center here in India and they got it replaced for Free within a week. Apart from the hassle of traveling and trying to get this fixed, I don't think I've lost anything. I had a backup of all the data with a friend's system. So right now the new (probably refurbished) Maxtor is working fine. For how long, only God knows.