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Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba

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Old 02-20-2008, 02:33 AM   #1 (permalink)
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Join Date: Feb 2008
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OS: Windows XP Professional Version 2002 Service Pack 2


Cry Partioned Hard Drive Gone/"Offline" ?

So my school laptop running Windows XP Pro Vers. 2002 SP2 come with the hard drive partioned (MBR) into C: and D:

I had been installing at least 6 programs that day.
I was rebooting after installing I believe Quicktime 6.5 and during the reboot got a blue screen.
Now the D drive is gone, when I try to open it, it asks me to format disk.
System Management says it is healthy.
System properties says its status is "Offline"

During my troubleshooting I ran a program call BIOS Wizard, which immediately sent me to a blue screen about driver irql, both times I tried it.

My only thought are that maybe quicktime affected the IRQ settings or that the blue screen boot affected a driver, but I know next to nothing.

Please help
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Old 02-20-2008, 07:13 AM   #2 (permalink)
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Join Date: Jan 2007
Posts: 22,277
OS: Xp


Re: Partioned Hard Drive Gone/"Offline" ?

Hi, welcome to TSF.

Run Windows chkdsk on the C: drive:

Start the computer with the Windows CD.
At the Welcome to Setup screen, press R to select the repair option.
You will have to enter the Administrator password - if none, just press <Enter>.
At the command prompt - type chkdsk c: /r > press <Enter>. (note the space after c:)
When the disk check is done:
Type Exit > press <Enter>.
Take the Windows disc out and reboot.

Also - please post a screenshot of Disk management.

How to post a screenshot.
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