[SOLVED] No access to second hard drive

forester08 · 01-28-2008, 03:43 AM

Hi.
On my Vista ultimate I fitted a new second hard drive (hitachi) as slave, I formatted and partitioned it with Acronis, all ok for a few weeks but now I can see the drive in Computer management but it has no drive letters and if I try to access it or put in drive letters I get “The operation failed to complete because the disc management view is not up to date. ....” It goes on to say about refreshing or rebooting but none of it works.
I have disconnected the drive and rebooted then reconected the drive and again rebooted it recognizes the new drive but still the same problem.
Have Googled the problem and it seems it’s resononably common but no solutions........unless anyone on here can help?
PLEASE !
Forester08

forester08 · 01-28-2008, 03:57 AM

Hi me again.
I should have said that the hard drive is working ok when I boot up with the duel XP.
Forester80

**Deleted090308** · 01-28-2008, 11:39 AM

Hi, welcome to TSF.

Please follow the steps described here: http://www.techsupportforum.com/cont...icles/149.html

forester08 · 01-29-2008, 07:15 AM

Hi Nicholas.
Thanks for that but, unfortunately, no go.
I have run it through three times but still the same. I can see the partitions in Computer Management but no labels and can’t access them…….but I can when I boot into XP.
Thanks again for the reply.
Forester

**Deleted090308** · 01-29-2008, 07:36 AM

How many partitions are there on the drive?

Run TestDisk again:

A. At the first window, select “No Log” and press the <Enter> key.
B. Select which drive to analyse, choose “Proceed” and <Enter>.
C. Select partition type – Intel if it’s a PC then <Enter>.
D. Select “Analyse” then <Enter>. The drive/partition will be analysed.
E. Select “Proceed” at the next screen, then <Enter>.
F. Press “Y” if the partitions were created under Vista – “N” if not.

New screen - please post back with a screenshot.

forester08 · 01-30-2008, 02:22 AM

Hi Guys.
Thanks again for the replying.
I have two partitions on this drive, J and K.

Screenshot:

**Deleted090308** · 01-30-2008, 02:36 AM

Everything looks OK.

I've searched the web and it seems like Acronis Partition Manager is incompatible with Vista.

The best and easiest solution would be to start XP - move the files you want to keep on J: and K: to another drive. Then format the drive using XP's Disk management.

forester08 · 01-31-2008, 10:14 AM

Hi Guys.
Did that and IT WORKED!!!!!!
Wonderful, thanks a lot.
Forester

**Deleted090308** · 01-31-2008, 10:39 AM

I'm glad you got it fixed.

01-28-2008, 03:43 AM	#1 (permalink)
forester08 Registered User Join Date: Jan 2008 Posts: 10 OS: Vista Ultimate/XP SP2	[SOLVED] No access to second hard drive Hi. On my Vista ultimate I fitted a new second hard drive (hitachi) as slave, I formatted and partitioned it with Acronis, all ok for a few weeks but now I can see the drive in Computer management but it has no drive letters and if I try to access it or put in drive letters I get “The operation failed to complete because the disc management view is not up to date. ....” It goes on to say about refreshing or rebooting but none of it works. I have disconnected the drive and rebooted then reconected the drive and again rebooted it recognizes the new drive but still the same problem. Have Googled the problem and it seems it’s resononably common but no solutions........unless anyone on here can help? PLEASE ! Forester08

01-28-2008, 03:57 AM	#2 (permalink)
forester08 Registered User Join Date: Jan 2008 Posts: 10 OS: Vista Ultimate/XP SP2	Re: No access to second hard drive Hi me again. I should have said that the hard drive is working ok when I boot up with the duel XP. Forester80

01-28-2008, 11:39 AM	#3 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: No access to second hard drive Hi, welcome to TSF. Please follow the steps described here: http://www.techsupportforum.com/cont...icles/149.html

01-29-2008, 07:15 AM	#4 (permalink)
forester08 Registered User Join Date: Jan 2008 Posts: 10 OS: Vista Ultimate/XP SP2	Re: No access to second hard drive Hi Nicholas. Thanks for that but, unfortunately, no go. I have run it through three times but still the same. I can see the partitions in Computer Management but no labels and can’t access them…….but I can when I boot into XP. Thanks again for the reply. Forester

01-29-2008, 07:36 AM	#5 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: No access to second hard drive How many partitions are there on the drive? Run TestDisk again: A. At the first window, select “No Log” and press the <Enter> key. B. Select which drive to analyse, choose “Proceed” and <Enter>. C. Select partition type – Intel if it’s a PC then <Enter>. D. Select “Analyse” then <Enter>. The drive/partition will be analysed. E. Select “Proceed” at the next screen, then <Enter>. F. Press “Y” if the partitions were created under Vista – “N” if not. New screen - please post back with a screenshot.

01-30-2008, 02:36 AM	#7 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: No access to second hard drive Everything looks OK. I've searched the web and it seems like Acronis Partition Manager is incompatible with Vista. The best and easiest solution would be to start XP - move the files you want to keep on J: and K: to another drive. Then format the drive using XP's Disk management.

01-31-2008, 10:14 AM	#8 (permalink)
forester08 Registered User Join Date: Jan 2008 Posts: 10 OS: Vista Ultimate/XP SP2	Re: No access to second hard drive Hi Guys. Did that and IT WORKED!!!!!! Wonderful, thanks a lot. Forester

01-31-2008, 10:39 AM	#9 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: No access to second hard drive I'm glad you got it fixed.