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Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba

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Old 01-27-2008, 10:07 PM   #1 (permalink)
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Need Help about Seagate 10GB "ST310014ACE"

My situation is like this:

I have an existing 6GB HDD on my computer installed w/ Windows XP Pro Sp2 then I cascade another 10GB Seagate HDD, the BIOS detected my 10GB HDD,,,,then i also tried to checked the 10GB seagate in the Device Manager and it is detected.....but when i checked the 10Gb HDD on "My Computer" it was not detected.......do u have any comments or solutions to solve my problem?


Thanks.............
Erick
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Old 01-27-2008, 10:33 PM   #2 (permalink)
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Re: Need Help about Seagate 10GB "ST310014ACE"

Hi,
Welcome to TSF.
Is the 6GB HD jumper set as master and on the end of the ribbon cable. The 10GB HD jumper set as slave and in the middle of the ribbon cable? Did you partition and format the 10GB HD? If not go to disk management. Right click My Computer>Manage> a window will come up (Computer Management) scroll down to disk management. Another window will appear along side. Here you will see your drives. Right click on the 10GB drive and create a new partition and format.
Hope this helps
Thanks,
Bill

Last edited by BCCOMP; 01-27-2008 at 10:44 PM.
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Old 01-27-2008, 10:56 PM   #3 (permalink)
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Re: Need Help about Seagate 10GB "ST310014ACE"

Sir i wasn't able to partition my 10GB HDD bco'z it doesnt appearing on the Disk Management also on "My Computer" it only appear in the Bios and Device Manager and the Jumper settings of the 2 hdd is correct "6GB master" "10GB slave" diffrent IDE cable......any instruction Sir....i badly needed the 01gb HDD kindly pls help....... thanks for the reply.....
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Old 01-27-2008, 11:36 PM   #4 (permalink)
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Re: Need Help about Seagate 10GB "ST310014ACE"

Quote:
Originally Posted by erick_dcruz View Post
Sir i wasn't able to partition my 10GB HDD bco'z it doesnt appearing on the Disk Management also on "My Computer" it only appear in the Bios and Device Manager and the Jumper settings of the 2 hdd is correct "6GB master" "10GB slave" diffrent IDE cable......any instruction Sir....i badly needed the 01gb HDD kindly pls help....... thanks for the reply.....
Hi Erick,
Do I understand you correctly that you have these 2 HD on different IDE cables? These drives should be connected on the same IDE cable (Primary). The 6GB jumper set to master and at the end of the Primary IDE cable. The 10GB jumper set as slave and in the middle of the Primary IDE cable. If this is not your setup, then adjust it accordingly. Then see if you can see it in Disk management.
Let me know.
Thanks,
Bill
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Old 01-28-2008, 12:07 AM   #5 (permalink)
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Re: Need Help about Seagate 10GB "ST310014ACE"

i already tried your recommendation setup but it doesn't work.. my current setup is each HDD have their own HDD cable....i already tried to use another HDD cable but my problem still persist....do u have any utility to fix my problem.......tnx for the reply ...
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Old 01-28-2008, 12:18 AM   #6 (permalink)
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Re: Need Help about Seagate 10GB "ST310014ACE"

Hi Erick,
What is the make and model of this machine?
Can you tell me what the Motherboard is?
If you are running two HD then they both should be on the primary IDE cable and jumpered accordingly. Are you using an 80 pin IDE cable (It will have a black, gray and blue connectors)?
Thanks,
Bill
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Old 01-28-2008, 12:27 AM   #7 (permalink)
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Re: Need Help about Seagate 10GB "ST310014ACE"

ah ok actually im using HP Brio BA PIII 600 and im using 40pins HDD cable but i also tried to use another 40 and 80 pins of HDD cable but same problem appeared.............plsssss help me.....the brand of the HDD is Seagate..........tnx for the reply .................

Last edited by erick_dcruz; 01-28-2008 at 12:35 AM.
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Old 01-28-2008, 12:39 AM   #8 (permalink)
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Re: Need Help about Seagate 10GB "ST310014ACE"

Hi erick,
Another thing you could try is to remove the 6GB HD from the system.
Then set the jumper to master on the 10GB HD and install it.
Run the XP CD and have it partition and format the drive. Quit the installation after the format. Reset the 10GB HD jumper to slave and reinstall the 6GB HD.
See if that will work.
Let me know.
Thanks,
Bill
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Old 01-28-2008, 01:10 AM   #9 (permalink)
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Re: Need Help about Seagate 10GB "ST310014ACE"

Hi Erick,
Some more info for you:
http://bizsupport.austin.hp.com/bc/d...5/lpv09595.pdf
and
http://bizsupport.austin.hp.com/bc/d...7/lpv06957.pdf
this may help guide you. I will be going to bed shortly as it is 4am here. I will see if I can get another team member on this to help you.
I will be keeping in touch.
Thanks,
Bill
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Old 01-28-2008, 01:36 AM   #10 (permalink)
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Re: Need Help about Seagate 10GB "ST310014ACE"

This is the other "bill" here. there are some other things you can try. Get a Windows 9x setup disk, disconnect (physically) the 6 GB disk from the system and boot from the floppy disk. Run the FDISK command and there should be only ONE hard drive listed. If it is listed then partition the drive the way you want.

If you do not have access to a Windows 9x machine? Then go here:

http://www.bootdisk.com/

There are preconfigured bootdisks for all operating systems there. Just get a blank floppy and run the downloaded file. It should make a bootable floppy disk for you.

HTH

Bill
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Old 02-01-2008, 05:28 PM   #11 (permalink)
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Re: Need Help about Seagate 10GB "ST310014ACE"

I think there is security assigned or set by Seagate to dis-allow to access the harddrive ....do u have any tools or utility to force partition my hardisk? please help......thanks for u reply.......
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Old 02-01-2008, 10:11 PM   #12 (permalink)
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Re: Need Help about Seagate 10GB "ST310014ACE"

Quote:
Originally Posted by erick_dcruz View Post
I think there is security assigned or set by Seagate to dis-allow to access the harddrive ....do u have any tools or utility to force partition my hardisk? please help......thanks for u reply.......
Hi Erick,
There is no security assigned or set on harddrives. Are you sure this Harddrive is good. Have you tried to partition and format?
Thanks,
Bill
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Old 02-03-2008, 05:28 PM   #13 (permalink)
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Re: Need Help about Seagate 10GB "ST310014ACE"

Yes the Hardisk is in good condition and i already tried to format or partition the hardisk but "access not allowed" error appeared on my computer.....actually my HDD came from XBOX then i would like to install and use it as one of my storage in my PC.....thats why i think that there is a security that set by seagate....do u have any tools or utility to force format or partition my HDD? thanks for ur reply.....
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Old 02-03-2008, 06:34 PM   #14 (permalink)
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Re: Need Help about Seagate 10GB "ST310014ACE"

Hi Erick,
This may help you:
http://www.xbox-scene.com/articles/pc-hdd.php
You will need the Original XBox that the harddrive was in.
Thanks,
Bill
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