HD access makes Windows freeze

prestono99 · 01-27-2008, 04:37 PM

I have a problem with my 300GB Seagate hard drive. Whenever I try to access anything on the drive my computer freezes for about 10 seconds. When my comp freezes my explorer.exe process jumps to 99% usage. It seems like there is a problem with the read/write times because after 10 seconds I can see the files and access them, so I know they are still there. For example, when I play a video file it will play for 5 sec, freeze, play for 5 sec, freeze, etc...

This problem has been bugging me for over a week and Seagate support sucks so I came here.

I would really appreciate any help on this.

2pistolpacker · 01-29-2008, 02:02 PM

Hi prestono99 and welcome to TSF, you should start off by running the diagnostic utility from Seagate. Seatools for dos, have a formatted floppy disk handy and just running the program will make your bootable disk. Then boot off the floppy drive. Mike

http://www.seagate.com/www/en-us/support/downloads/seatools/seatooldreg

01-27-2008, 04:37 PM	#1 (permalink)
prestono99 Registered User Join Date: Jan 2008 Posts: 1 OS: XP	HD access makes Windows freeze I have a problem with my 300GB Seagate hard drive. Whenever I try to access anything on the drive my computer freezes for about 10 seconds. When my comp freezes my explorer.exe process jumps to 99% usage. It seems like there is a problem with the read/write times because after 10 seconds I can see the files and access them, so I know they are still there. For example, when I play a video file it will play for 5 sec, freeze, play for 5 sec, freeze, etc... This problem has been bugging me for over a week and Seagate support sucks so I came here. I would really appreciate any help on this. Last edited by prestono99; 01-27-2008 at 04:39 PM.

01-29-2008, 02:02 PM	#2 (permalink)
2pistolpacker Registered User Join Date: Dec 2007 Location: Lenexa, Ks Posts: 1,038 OS: Win XP Pro My System	Re: HD access makes Windows freeze Hi prestono99 and welcome to TSF, you should start off by running the diagnostic utility from Seagate. Seatools for dos, have a formatted floppy disk handy and just running the program will make your bootable disk. Then boot off the floppy drive. Mike http://www.seagate.com/www/en-us/support/downloads/seatools/seatooldreg __________________ Speak kindly to me, beloved master. Revel in my unconditional love, and give me every minute that you can spare, for my time with you is short. --Your faithful dog