Blue Screen Error after Power Outage - Windows cannot start!

jfsantini · 01-27-2008, 02:26 PM

Ok,

Yesterday afternoon there was a power outage. When the power came back on an hour later, I turned my PC (which was on) back on. PC is Dell Dimension 8200.

The screen started up, and then went to a screen that says "We apologize, but Windows did not start successfully...." and says something about hardware or software changes (there were none) or power failure, etc. A blue screen error would flash up quickly then disappear as the system began to restart again and again.

I took a digital photo of the blue screen, which said:
UNMOUNTABLE_BOOT_VOLUME .... Tech info: ***Stop: 0x000000ED (0X837CE900, 0XC0000006, 0x0000000, 0X0000000)

I tried to use the DELL Troubleshooting for Windows and search the error codes, and from what I have come up with my hard drive is dead??

I also restarted, hit Ctrl + alt + D to run an IDE Diagnostic test, which resulted in:

Primary IDE
Drive 0: (name of drive) : Fail, return code 7
Drive 1: No IDE Device

Secondary IDE
Drive 0: Samsung DVD Rom SD: Diagnostics not supported
Drive 1: CD R/RW Drive - Diagnostics not supported

Test Complete, Press Enter to Reboot.

So, now I don't know what to do. The computer was bought from Dell in 2002. My computer saavy ex I believe upgraded the drives and CD roms shortly after we got it. I don't have the Windows CDs because Windows was installed on the system, so I can't run the CD to see about doing whatever that could do.....

My issue is that I have a TON of personal files I was "meaning" to back up as well as programs that came w/ the computer and I don't have installation discs for. Can I get the info off this drive and back it up? Can this be fixed?? Please help, I am quite confused and upset about losing my data. It's not the end of the world, but it also makes me sad that I didn't back up (since it's like 60+ gigs of info!). I bought a 500 gig external hard drive today....how can I get the data from my non functioning PC to that? What are the odds of getting my info from the drive??

If anyone can help I'd appreciate it! Thanks!

01-27-2008, 02:26 PM	#1 (permalink)
jfsantini Registered User Join Date: Jan 2008 Posts: 2 OS: XP	Blue Screen Error after Power Outage - Windows cannot start! Ok, Yesterday afternoon there was a power outage. When the power came back on an hour later, I turned my PC (which was on) back on. PC is Dell Dimension 8200. The screen started up, and then went to a screen that says "We apologize, but Windows did not start successfully...." and says something about hardware or software changes (there were none) or power failure, etc. A blue screen error would flash up quickly then disappear as the system began to restart again and again. I took a digital photo of the blue screen, which said: UNMOUNTABLE_BOOT_VOLUME .... Tech info: ***Stop: 0x000000ED (0X837CE900, 0XC0000006, 0x0000000, 0X0000000) I tried to use the DELL Troubleshooting for Windows and search the error codes, and from what I have come up with my hard drive is dead?? I also restarted, hit Ctrl + alt + D to run an IDE Diagnostic test, which resulted in: Primary IDE Drive 0: (name of drive) : Fail, return code 7 Drive 1: No IDE Device Secondary IDE Drive 0: Samsung DVD Rom SD: Diagnostics not supported Drive 1: CD R/RW Drive - Diagnostics not supported Test Complete, Press Enter to Reboot. So, now I don't know what to do. The computer was bought from Dell in 2002. My computer saavy ex I believe upgraded the drives and CD roms shortly after we got it. I don't have the Windows CDs because Windows was installed on the system, so I can't run the CD to see about doing whatever that could do..... My issue is that I have a TON of personal files I was "meaning" to back up as well as programs that came w/ the computer and I don't have installation discs for. Can I get the info off this drive and back it up? Can this be fixed?? Please help, I am quite confused and upset about losing my data. It's not the end of the world, but it also makes me sad that I didn't back up (since it's like 60+ gigs of info!). I bought a 500 gig external hard drive today....how can I get the data from my non functioning PC to that? What are the odds of getting my info from the drive?? If anyone can help I'd appreciate it! Thanks!