dzahi

Heya guys, I'm back. I thought I resolved the issue but it eventually it came back to haunt me once again.

Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 1/22/2008
Time: 6:27:16 PM
User: N/A
Computer: A8N-OGXVASCVQTE
Description:
An error was detected on device \Device\Harddisk0\D during a paging operation.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 00 00 00 00 -.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 4e 93 7f 00 00 00 00 .N“....
0028: 88 01 00 00 00 00 00 00 ˆ.......
0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @..„....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 10 26 be 89 .....&¾‰
0058: 00 00 00 00 e0 23 be 89 ....à#¾‰
0060: 02 00 00 00 a7 c9 3f 00 ....§É?.
0068: 28 00 00 3f c9 a7 00 00 (..?ɧ..
0070: 70 00 00 00 00 00 00 00 p.......
0078: f0 00 0b 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........
And here ofcourse is my Everest report.

EVEREST Ultimate Edition

--------------------------------------------------------------------------------


Version EVEREST v4.20.1257 Beta
Benchmark Module 2.3.218.0
Homepage http://www.lavalys.com/
Report Type Report Wizard [ TRIAL VERSION ]
Computer A8N-OGXVASCVQTE
Generator A8N-SLI
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2008-01-22
Time 23:03


Summary

--------------------------------------------------------------------------------


Computer:
Computer Type ACPI Multiprocessor PC
Operating System Microsoft Windows XP Professional
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 6.0.2900.3264
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name A8N-OGXVASCVQTE
User Name A8N-SLI
Logon Domain [ TRIAL VERSION ]
Date / Time 2008-01-22 / 23:03

Motherboard:
CPU Type DualCore Intel Pentium Extreme Edition 955, 3466 MHz (13 x 267)
Motherboard Name Asus P5N32-SLI Deluxe (2 PCI, 2 PCI-E x1, 1 PCI-E x4, 2 PCI-E x16, 4 DDR2 DIMM, Audio, Dual Gigabit LAN, IEEE-1394)
Motherboard Chipset nVIDIA nForce4 SLI X16 Intel Edition
System Memory [ TRIAL VERSION ]
DIMM1: Micron Tech. 16HTF12864AY-667B3 1 GB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
DIMM2: Micron Tech. 16HTF12864AY-667B3 [ TRIAL VERSION ]
DIMM3: Micron Tech. 16HTF12864AY-667B3 [ TRIAL VERSION ]
DIMM4: Micron Tech. 16HTF12864AY-667B3 [ TRIAL VERSION ]
BIOS Type AMI (02/15/06)

Display:
Video Adapter NVIDIA GeForce 7800 GTX (512 MB)
Video Adapter NVIDIA GeForce 7800 GTX (512 MB)
3D Accelerator nVIDIA GeForce 7800 GTX 512MB
Monitor Apple Cinema HD Display 23-inch [23" LCD] (145250200085)

Multimedia:
Audio Adapter Realtek ALC850 @ nVIDIA nForce4 SLI (CK8-04) - Audio Codec Interface

Storage:
IDE Controller NVIDIA nForce4 Serial ATA Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive WDC WD740GD-00FLA0 (74 GB, 10000 RPM, SATA)
Optical Drive _NEC DVD_RW ND-3550A (DVD+R9:8x, DVD-R9:6x, DVD+RW:16x/8x, DVD-RW:16x/6x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW)
Optical Drive LITE-ON CD-RW SOHR-5239V (52x/32x/52x CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) [ TRIAL VERSION ]
Total Size [ TRIAL VERSION ]

Input:
Keyboard HID Keyboard Device
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-15-F2-DC-48-C5
Network Adapter NVIDIA nForce Networking Controller (192. [ TRIAL VERSION ])

Peripherals:
FireWire Controller Texas Instruments TSB43AB22 1394A-2000 OHCI PHY/Link-Layer Controller (PHY: TI TSB41AB1/2)
USB1 Controller nVIDIA nForce4 SLI (CK8-04) - OHCI USB 1.1 Controller
USB2 Controller nVIDIA nForce4 SLI (CK8-04) - EHCI USB 2.0 Controller
USB Device Apple HID Monitor Controls
USB Device Generic USB Hub
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device

DMI:
DMI BIOS Vendor American Megatrends Inc.
DMI BIOS Version 0308
DMI System Manufacturer alienware
DMI System Product alienware
DMI System Version alienware
DMI System Serial Number [ TRIAL VERSION ]
DMI System UUID [ TRIAL VERSION ]
DMI Motherboard Manufacturer ASUSTeK Computer INC.
DMI Motherboard Product P5N32-SLI-Deluxe
DMI Motherboard Version Rev 1.xx
DMI Motherboard Serial Number [ TRIAL VERSION ]
DMI Chassis Manufacturer alienware
DMI Chassis Version alienware
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Desktop Case
Now this is one of the many times I've had to reformat my computer because my hard disk becomes inaccesable of a period of time. It repeatedly showed the "An error was detected on device \Device\Harddisk0\D during a paging operation." error and then the problems occur. PC randomly freezes, most noticebly when I'm playing a PC game. Sometimes it will freeze up even when I'm not playing. I cannot access ctrl + alt + delete, the sound dies and I am forced to restart by holding shutdown key on my PC.

I've got AVG AV, and SP protection - I did a scan from both before formatting, no errors. When I formatted I did it quick, because last time I did it slow and it made no difference- This is my second harddisk now that shows this error, and its frustrating because this is a new drive thats never been used.

When I installed Windows I had CD ready with all the drivers and I restarted my PC everytime I was prompted.

1. Service Packs ( Latest SP3 )
2. Direct X ( 9.0c Latest )
3. Motherboard Drivers ( Asus and Nforce )
4. Graphics Card Drivers ( Latest from Nvidia Site )
5. And the rest of the drivers / updates via Windows update.

I ensured everything was done perfectly and smoothly, and yet this hard disk error haunts me yet again. What am I doing wrong?

I can not contact Alienware for support because the computer warranty is no longer available and because was a gift from a friend. I can sell the computer, but I'm positive there is nothing wrong with it - I believe its just because I'm not to computer savvy.

This is the second post I've made about this error, before I was getting BSOD constantly- that is not the case now. I've pinpointed the error to the "An error was detected on device \Device\Harddisk0\D during a paging operation." error- I just need to find out what it causing it and how to resolve it.

I am tired of reformatting the PC.

dzahi

Is anyone able to help me out? My computer is freezing again after the install now.

With these 2x errors.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 1/23/2008
Time: 3:54:18 PM
User: N/A
Computer: A8N-OGXVASCVQTE
Description:
Faulting application iexplore.exe, version 6.0.2900.3264, faulting module urlmon.dll, version 6.0.2900.3264, fault address 0x0003b5ce.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 33 32 36 34 20 00.3264
0030: 69 6e 20 75 72 6c 6d 6f in urlmo
0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
0040: 30 2e 32 39 30 30 2e 33 0.2900.3
0048: 32 36 34 20 61 74 20 6f 264 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 33 62 35 63 65 0d 0a 03b5ce..


--------------------------------

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10016
Date: 1/23/2008
Time: 3:49:00 PM
User: NT AUTHORITY\SYSTEM
Computer: A8N-OGXVASCVQTE
Description:
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

dai

run wd diognostic tool on the drive
if it comes up clear run
chkdsk /r

dzahi

Here is the chkdsk /r report.

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 1/24/2008
Time: 12:41:59 PM
User: N/A
Computer: A8N-OGXVASCVQTE
Description:
Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 13 unused index entries from index $SII of file 0x9.
Cleaning up 13 unused index entries from index $SDH of file 0x9.
Cleaning up 13 unused security descriptors.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.

72597703 KB total disk space.
21885600 KB in 26733 files.
7200 KB in 1213 indexes.
0 KB in bad sectors.
129291 KB in use by the system.
65536 KB occupied by the log file.
50575612 KB available on disk.

4096 bytes in each allocation unit.
18149425 total allocation units on disk.
12643903 allocation units available on disk.

Internal Info:
30 ee 00 00 35 6d 00 00 36 82 00 00 00 00 00 00 0...5m..6.......
64 00 00 00 00 00 00 00 c0 01 00 00 00 00 00 00 d...............
4c ef bf 04 00 00 00 00 d4 aa 38 16 00 00 00 00 L.........8.....
ee 78 6f 06 00 00 00 00 6a 00 8e 42 06 00 00 00 .xo.....j..B....
7a 87 29 00 02 00 00 00 4a 88 b5 6f 08 00 00 00 z.).....J..o....
10 1a a2 ce 00 00 00 00 88 38 07 00 6d 68 00 00 .........8..mh..
00 00 00 00 00 80 ca 37 05 00 00 00 bd 04 00 00 .......7........

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

There are no significant errors in the Error Report Log except the DCOM one, which I heard is benign. I'm not sure how to run a WD diagnostic tool though, could you please elaborate on that?

So what causes my computer to freeze up randomly? I've pretty much covered almost everything, from cooling to switching drives to spyware / Malware / virus / Trojans.. I'm running out of options.

Though I have notice something, whenever the PC freezes I notice the light which indicates the HD is processing something turns off. As if the HD is not connected.

2pistolpacker

Download the WD utility from here and follow the directions. Mike

http://support.wdc.com/download/index.asp?cxml=n&pid=2&swid=3

dzahi

Heya Mike, here are the results of the HD test following your instructions. Seems like everything is clean. So what else could cause Windows to freeze randomly? I mean, it doesn't happen all the time... Hasn't frozen at all today, yesterday it froze twice. Maybe I'm missing a driver somewhere? It usually freezes when I'm playing games, sometimes it freezes if I'm not.. Just totally random, but with my experience it seems like it has a higher chance of freezing when I'm playing games. And my PC is high-end it shouldn't have problems running games like WoW, AoE III or CoD4 - Its frozen with WoW / AOE III, once with WoW, twice with AoE III, none with CoD4. Just doesn't make any sense. And its frozen maybe twice when I'm just doing normal things like surfing. Strange thing is though- and this might help- I have the ability to TAB still, I can tab between my browsers, but they are all frozen.. I can't access Windows Start Key, and Ctrl Alt Delete doesn't work. What could cause Ctrl+Alt+Delete to not work? I haven't gotten a BSOD at all. My error report seems clean.


Test Option: QUICK TEST
Model Number: WDC WD740GD-00FLA0
Unit Serial Number: WD-WMAKE1048374
Firmware Number: 21.08U21
Capacity: 74.36 GB
SMART Status: PASS
Test Result: PASS
Test Time: 17:46:21, January 24, 2008

Test Option: EXTENDED TEST
Model Number: WDC WD740GD-00FLA0
Unit Serial Number: WD-WMAKE1048374
Firmware Number: 21.08U21
Capacity: 74.36 GB
SMART Status: PASS
Test Result: PASS
Test Time: 19:13:10, January 24, 2008

2pistolpacker

I'm reading your system and you have 4 1gb sticks of memory installed? Remove all the memory and reseat one stick in the #1 slot, download and run Memtest86 on the one stick for 3 passes. Be sure to set the memory to run "by spd" in the bios. Check the default memory voltage for the motherboard and adjust it to run the memory at its rated speed. We can go from there. Mike

Download the pre-compiled version 3.4a for windows and have a floopy disk handy.
http://www.memtest86.com/

dzahi

Heya 2pistolpacker I found out why my PC was freezing, after I disabled my SLI from the dual nvidias I havent had any problems with the PC, infact its been running very smoothly without any problems... But the computer was built to handle SLI, why would SLI be a problem now?

2pistolpacker

I have read of similar HDD errors, some had success reinstalling a newer version of the motherboards chipset drivers. Do not install the SW IDE drivers from Nvidia, Microsofts drivers work better. Then retest the SLI. Mike