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Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba

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Old 01-12-2008, 09:22 AM   #1 (permalink)
J_e
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OS: Windows Vista Home Premium


[SOLVED] External hard disk does not open when double-clicked

Hello.

I have a Fujitsu external hard disk. When I plug it into my laptop (OS is Windows Vista Home Premium) it shows up in "Computer" but cannot be accessed when double-clicked. When double-clicked, message pops up saying "Application not found." However it can be accessed by right clicking and selecting "Open" or "Explore".

This is only a recent problem.

I have run a virus scan on my laptop and on the hard disk but nothing shows up. I am using Norton Internet Security.

Any help is appreciated. Thanks.

Last edited by J_e : 01-12-2008 at 09:24 AM.
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Old 01-12-2008, 09:41 AM   #2 (permalink)
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Re: External hard disk does not open when double-clicked

Hi J_e!!

It seems like your hard drive has infected before, but the infections already cured. But it might left behind the autorun file. Ok, here is the steps you might try on your computer.

Click Start, click Computer

Press Alt on your keyboard

Click Tools, then Folder Options

Choose View tab

Change the settings to:

>>> Choose Show hidden files and folders

>>> Remove checkmark from Hide extensions for known file types

>>> Remove checkmark for Hide protected operating system files (Recommended)

>>> Click Apply and OK







Now, right click on your external drive and choose Explore. Can you locate any file with "Autorun.inf" name. Delete this file.

Disconnect your external drive, and reconnect it back.

Try to double click on it now

Last edited by bhahar84 : 01-12-2008 at 09:46 AM.
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Old 01-12-2008, 09:50 AM   #3 (permalink)
J_e
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Re: External hard disk does not open when double-clicked

Worked like a charm.

Thank you very much for helping me out.
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Old 01-12-2008, 09:53 AM   #4 (permalink)
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Re: External hard disk does not open when double-clicked

Its worked? Glad to hear that


Make sure you change back the configurations to the default back. Open up the Folder Options, on the View tab,

Choose the Do not show hidden files and Folders

Also, put checkmark on two items below that, which you removed earlier, and all set





Glad to help you J_e
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Old 05-24-2008, 06:00 PM   #5 (permalink)
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Re: [SOLVED] External hard disk does not open when double-clicked

Hey thanks it helped me too :)
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Old 07-09-2008, 06:57 PM   #6 (permalink)
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Re: [SOLVED] External hard disk does not open when double-clicked

Thank you!! I did helped me too...
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