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#1 (permalink) |
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Registered User
Join Date: Jun 2006
Location: Tupelo>Saltillo, MS
Posts: 189
OS: XP Home Edition/Vista/ME/Ubuntu
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[SOLVED] A Disk Read Error has occurred
No manufacturer, I put this thing together. As you read through this the Primary Master is the one giving the error.
Base Mem 640K, Extended Memory 777216K, Total Mem 778240K motherboard BioStar M7VKQ BIOS recognizes both hard drives IDE Primary Master [WDC WD2000JB] IDE Primary Slave [WDC WD400BB] The Primary Master is listed on trhe WD website as 200gig. On the HDD is printed 200gig. The Primary Slave is listed as 40 gig and that is printed on the HDD, also. The Primary Master jumper shunts are installed across pins 5-6 of the 10 pins. The Primary Slave has the shunt across pins 3-4. The WD Diagnostic Disk recognizes both hard drives, it gets the capacity wrong on the WD2000JB. It only sees 33.8 gigs, the WD400BB is a 40 gig hdd it recognizes 38.3 gig. When I run the short test it on the Primary Master checks only the 33.8 gigs This gives me no error. The Extended Test which again only checks the 33+ gigs tells me no error was found. The view Test Results are as follows. Selected Drive Model : WD2000JB s/n : WD-WMANL1372034 Firmware : 20.00K20 C H S : 65530 16 63 Capacity : 33.8 gigs Drive : 0 Port 0x1F0 Results : "NO ERRORS FOUND" ERROR/STATUS CODE : = 0000 Then using the WD Lifeguard Tools V11.2 Drive Information reports Primary Master Drive WDC WD2000JB 200 GBYTES across to the Volume Information, says 137.4 GBYTES (NTFS) This is a little strange as on the slave HDD it says on the left side: Primary Slave Drive WDC WD400BB 40 GBYTES across to the volume information says 29.2 GBYTES Which I believe is the actual installation of W2K as I installed it first on the slave drive where it belongs and it works good. I then did the same thing for the other drive but we are not showing 29.2 GBYTES, but the partition size. That is what the install disks made it as I could not use the 200 GBYTES. So that 137.4 is the partition size. It should not be be reporting installed OS size? I know you cannot have one OS (W2K) installed on two HDD's. I just did this as a test because it worked on the other HDD. Both at that time were giving me the same problem of not seeing the HDD. When I used the 4 installation disks for W2K it installed as it should on the 40 gig HDD where it belongs. Actually XP Pro is what I want to install on the 200 gig drive. I have it mirrored on my external drive. I did that when I started to clean my Hard Drives just in case. I could not do it for W2K as external drive is really only a 500 gig backiup drive only accepts one set of data at a time, if you try to add to it, it writes over what was previously on it. But it is new and I may not have learned how to use it fully yet. I used Acronis to mirror it (XP Pro) over to the external drive. I then used Acronis to copy it back to the 200 gig WD drive. It took 6 hours and said it was successful. But when I tried to bring it up I started getting the error message "put the install CD disk in then select Enter" . I then tried to move XP Pro, (6 hours+ this time) to the 200 gig HDD, again the same error message "Put the Install disk in the CD drive and selelct Enter" when I tried to access it. Then I tried everything that anyone told me. Nothing worked. So when I successful installed W2K on it's 40 gig hard drive, I thougjht I would give it a try on the 200 gig and it too reported a successful installation it apparently only partitioned the drive to 137.4 G. Whenever I try to run the OS, I now get the error message "A Disk Error has occurred." However, when I used the Windows 2000 Pro install floppys I am told that on the Primary Master there is another OS and if I conitinue it will be deleted, not being able to access the XP OS I continued the installation of W2K and when it finished I received successfully installed W2K. And I need to shut down and reboot. When I rebooted I got the "A Disk Read Error Occurred" followed by the info that I need to hit Ctrl>Alt>Delete keys to reboot. And rebooting gives me the same error message."A Disk Read Error has occurred" message. I did a search for "A Disk Error has occurred" and found several things but they did not fit my problem exactly. I sure could use a little help with this thing. sluggo123
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#2 (permalink) |
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Moderator, Hardware Team
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Re: A Disk Read Error has occurred
Sluggo; you got alot of "things" going on here. you need to give us some parameters from which to proceed
A) do you need data off these drives ? B) do you have acess to a computer that works without involving the WD drives ??? C) you need to upgrade your windows OS cd or floppies to service pack 2 or later for the Win XP version and the Win2k needs Service pack 4 / then you can get by the 137 gig OS barrier >>>>> we can tell you how to accomplish this task with slipstreaming if you have access to a cd rom or dvd rom drive, blank disks and a burning program ? D) I highly suggest a plan of data back-up with images to an external drive / then wipe and erase the drive / then restore the image my favorite image program (free one) is drive image XML http://www.runtime.org/dixml.htm and it sure as hell doesnt take any 6 hours to image or restore a 200 gig drive with that program / thank god >>>>>> I make images once per week of both boot drives ![]() D)
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![]() Even a Broken Clock is Right Twice a Day ! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial |
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#3 (permalink) | |
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Registered User
Join Date: Jun 2006
Location: Tupelo>Saltillo, MS
Posts: 189
OS: XP Home Edition/Vista/ME/Ubuntu
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Re: A Disk Read Error has occurred
Quote:
A) do you need data off these drives ? No, I had previously backed up the W2K drive fearing the worst and imaged XP to the external drive.. B) do you have acess to a computer that works without involving the WD drives ??? I have an older HP with whatever they used, it ME as an OS, and I can use a computer with Vista as the OS. But I could not install one of the drives on it. And of course the primary slave drive is up and running. I am only trying to get the master drive up and working with out the error message on it. C) you need to upgrade your windows OS cd or floppies to service pack 2 or later for the Win XP version and the Win2k needs Service pack 4 / then you can get by the 137 gig OS barrier >>>>> we can tell you how to accomplish this task with slipstreaming if you have access to a cd rom or dvd rom drive, blank disks and a burning program ? I have service pack 4 on the W2K. And is loaded on its drive and working OK now. Since it is on a 40 gig drive it is fully loaded on. W2K is already good to go. The XP Pro has service pack 2 and is was up to date a month ago, I have been down that long on that computer. Although I had it up and running good for about 3 days then I had to play with the Acronis Disk Director. When I finished it was gone from the drive. but as I said I have the full image XP Pro on my external back up drive and can move it over if and when I get the 200 gig drive working. I have access to a CD ROM, DVD ROM drive and a burning program for either. D) I highly suggest a plan of data back-up with images to an external drive / then wipe and erase the drive / then restore the image . The XP OS is gone. No data there on the 200 gig drive. But the image is waiting to be restored. my favorite image program (free one) is drive image XML http://www.runtime.org/dixml.htm Thanks I will try it. And I now have it on Vista. sluggo123
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The right to be heard does not include the right to be taken seriously --Hubert H. Humphrey |
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#4 (permalink) |
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Moderator, Hardware Team
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Re: A Disk Read Error has occurred
well then, it sounds as if you are in good shape and ready to proceed
I would use the data lifeguard bootable media to "write zeros" to your 200 gig drive >>>>> this procedure will fully wipe/erase your hard drive at each and every sector on the hard drive, just like the day it was new in the box. just formatting a hard drive does not do this type of preparation. after "zeroing" the drive you will need to partition the drive (even if you want just one big chunk" that still requires a partition. also format the drive / always NTFS ! then use the image restore if necessary, i would prefer a clean install myself if your image allows coping from it, you could then import your individual data needs from the virtual drive of the image. if you need any clarification, please let us know
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![]() Even a Broken Clock is Right Twice a Day ! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial |
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#5 (permalink) | |
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Registered User
Join Date: Jun 2006
Location: Tupelo>Saltillo, MS
Posts: 189
OS: XP Home Edition/Vista/ME/Ubuntu
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Re: A Disk Read Error has occurred
Quote:
sluggo123
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The right to be heard does not include the right to be taken seriously --Hubert H. Humphrey |
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#6 (permalink) |
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Moderator, Hardware Team
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Re: A Disk Read Error has occurred
who won ? I have to go with the green mountain boys; of course ??
__________________
![]() Even a Broken Clock is Right Twice a Day ! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial |
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#7 (permalink) |
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Registered User
Join Date: Jun 2006
Location: Tupelo>Saltillo, MS
Posts: 189
OS: XP Home Edition/Vista/ME/Ubuntu
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Re: A Disk Read Error has occurred
KU but it was a tough battle. VT should have keep their running game going. It was getting big junks of yardage and at least one score. KU could not stop it, but the VT coaches wanted to pass. Too many interceptions. And KU could have scored from the half foot line on the last play of the game but they took a kneel down instead.
Right now I have started over with the zeros writing the disk. Another problem that I am having is that no matter what I do the Computer cannot see the CD players so I have to start everything from Floppies. If I do that and they refer the computer to the CD player The CD will load land run. Normally the Bios is set like this Floppy> CD > HDD but when I make so the the CD is supposed to open first the computer never sees it. Not even if I make it CD > CD> HDD in the Bios. The CD will not open. But when I installed W2K I used the old fashioned 4 floppies. Then when the floppy told me to insert the CD it was read and installed correctlly. I have the 5 floppies used to install XP but the fifth one is corrupted and will not run.
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The right to be heard does not include the right to be taken seriously --Hubert H. Humphrey Last edited by sluggo123; 01-04-2008 at 10:26 AM. |
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#8 (permalink) |
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Moderator, Hardware Team
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Re: A Disk Read Error has occurred
__________________
![]() Even a Broken Clock is Right Twice a Day ! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial |
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#9 (permalink) |
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Registered User
Join Date: Jun 2006
Location: Tupelo>Saltillo, MS
Posts: 189
OS: XP Home Edition/Vista/ME/Ubuntu
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Re: A Disk Read Error has occurred
I tried the drive image xml, not sure what I did wrong. My computer froze when I tried to move the image back to the 200 gig drive. I must read the readme and see if I can do better with it. Any major reduction in time to transfer the image from one drive to another. I started Aconis Clone drive and it is still telling me 6 hours. I may have something here that is not working correctly. I will be done with the transfer about 7:30 central time.
sluggo
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The right to be heard does not include the right to be taken seriously --Hubert H. Humphrey Last edited by sluggo123; 01-04-2008 at 04:45 PM. |
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#10 (permalink) |
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Moderator, Hardware Team
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Re: A Disk Read Error has occurred
the restore on a 250 gig drive with other day took 3 hours with drive snapshot
http://www.drivesnapshot.de/en/ they have a 30 day trial period >>>>> this program is my #1 favorite I also like XML, you cant beat the price ![]() but drive snapshot is faster
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![]() Even a Broken Clock is Right Twice a Day ! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial |
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#11 (permalink) |
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Registered User
Join Date: Jun 2006
Location: Tupelo>Saltillo, MS
Posts: 189
OS: XP Home Edition/Vista/ME/Ubuntu
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Re: A Disk Read Error has occurred
Something definitely wrong with the transfer using Acronis because I started at 1:30 PM yesterday and 18 hurs later it is reporting that it has one hour to go.....
snapshot is probably very good but the Euro price 39. and I do not have a conversion to USD but it would several dollars more than 39.Euro. Leaving to visit my son a few miles down the road. It should be finished when I get back. sluggo.
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The right to be heard does not include the right to be taken seriously --Hubert H. Humphrey |
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#12 (permalink) |
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Registered User
Join Date: Jun 2006
Location: Tupelo>Saltillo, MS
Posts: 189
OS: XP Home Edition/Vista/ME/Ubuntu
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Re: A Disk Read Error has occurred
It took almost 25 hours before Acronis reported the image had been successfully completed. I switched to that hard drive and booted up. I received the error message: Error Loading OS
Not sure what happened but I have seen this before but have no idea what it means.
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The right to be heard does not include the right to be taken seriously --Hubert H. Humphrey |
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#13 (permalink) | |
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Registered User
Join Date: Jun 2006
Location: Tupelo>Saltillo, MS
Posts: 189
OS: XP Home Edition/Vista/ME/Ubuntu
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Re: A Disk Read Error has occurred
Quote:
The slave drive is causing some problems. When it is connected the CD with the XP install disk is not recognized. When I disconnect the slave drive, boot up the machine with the install disk in the CD drive, XP install starts. To paraphase it says the Windows XP is being installed. Then the screen goes blank for maybe 4-5 minutes. Then a blue screen with Windows setup in white across the top., at the bottom various things scroll across now it says set up is installing Windows. A minute or so later the screen says Welcome to Setup. I am given three options, 1. To setup Windows XP Pro now, press enter. the 2. is to repair an XP installation using the Recovery Console, Press R. 3. to quit install press F3. I select the number 1 option to install. Then I am told Setup did not find any hard disk drives installed on your machine. Setup cannot continue press F3. I tried that several times each time going into the WD tools and selecting the correct hard drive I run through the partition installation. The partitions is correctly installed. Remember the slave drive has no power, it was disconnected. So I know that I am on the correct hard drive which by the way the tools discover as they see both drives and I then exit the program with the partitions installed. Then I restarted the install process, same thing no hard drive is found by the installation disk. Then I take the 6 floppies used to install Windows XP Pro and the first one runs and says now insert the second one. It starts to run installilng files and then this error message comes on "File \ntkrnlmp.exe could not be loaded." Error Code 7. Setup cannot continue. Press any key to exit. So for the last few days I have been going through this cycle and have gotten to the point where at least the Install CD Starts the installation process. And whereas I could run the setup floppies before, they no longer will run. Now I will try loading the older set of floppies down and see if they will work. Edited: New information. I cannot run the WD tools floppy without recoonnectin the slave drive. ![]() sluggo
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The right to be heard does not include the right to be taken seriously --Hubert H. Humphrey Last edited by sluggo123; 01-09-2008 at 09:26 AM. |
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#14 (permalink) |
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Moderator, Hardware Team
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Re: A Disk Read Error has occurred
I think you got a bum motherboard ?
nothing in the world of computers is more reliable than the floppy drive and the computers desire to boot from them if the system is giving you trouble booting into floppies, I would swap the motherboard
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![]() Even a Broken Clock is Right Twice a Day ! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial Last edited by linderman; 01-10-2008 at 04:27 PM. |
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#15 (permalink) |
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Registered User
Join Date: Jun 2006
Location: Tupelo>Saltillo, MS
Posts: 189
OS: XP Home Edition/Vista/ME/Ubuntu
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Re: A Disk Read Error has occurred
I know believe anything is possible. Is there a way to check the motherboard outside replacing it?
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The right to be heard does not include the right to be taken seriously --Hubert H. Humphrey |
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#16 (permalink) |
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Moderator, Hardware Team
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Re: A Disk Read Error has occurred
there is no way of testing a motherboard unfortunately
if you board is not still under warranty check out mwave.com / then click on refurbished in the web page toolbar/ then click on motherboards of the next web page they have some rocking deals on production over stock, I have been VERY satisfied with their products from the refurb section and you can save 50% and more
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![]() Even a Broken Clock is Right Twice a Day ! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial |
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#17 (permalink) |
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Moderator, Hardware Team
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Re: A Disk Read Error has occurred
__________________
![]() Even a Broken Clock is Right Twice a Day ! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial |
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#18 (permalink) |
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Registered User
Join Date: Jun 2006
Location: Tupelo>Saltillo, MS
Posts: 189
OS: XP Home Edition/Vista/ME/Ubuntu
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Re: A Disk Read Error has occurred
Thank you, linderman, I will try a few more times to install XP on this disk with this motherboard. I had much the same problem 2 years ago when I replaced the hard drive with the present hard drive. I forgot what I did, but eventually I got it installed again.
I will go back over all your suggestions and try again. I really appreciate the time you have given to try solve this problem. sluggo123
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The right to be heard does not include the right to be taken seriously --Hubert H. Humphrey |
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#19 (permalink) |
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Moderator, Hardware Team
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Re: A Disk Read Error has occurred
dont hesitate to give me a holler if you discover anything else, I am eager to hear the celebration "got it fixed"
__________________
![]() Even a Broken Clock is Right Twice a Day ! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial |
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#20 (permalink) |
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Registered User
Join Date: Jun 2006
Location: Tupelo>Saltillo, MS
Posts: 189
OS: XP Home Edition/Vista/ME/Ubuntu
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Re: A Disk Read Error has occurred
Back to square 1. This hard drive is still sitting empty, just cannot get anything on it. It checks good when using the Western Digital Tools. Following all the instructions that I can find from WD it just will not accept XP os.
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The right to be heard does not include the right to be taken seriously --Hubert H. Humphrey |
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