Issue with WD MyBook Premium External HD 500 GB

Crpls · 12-09-2007, 03:46 PM

Earlier I sort of dropped by external onto my foot. Nothing seems broken or such and it still powers up fine and the computer recognizes. But I noticed it stopped recognizing some files I was using from it. However, when I loaded the external under my computer or explorer, they were still there. So I rebooted and now my external is listed as "unreadable/unrecognized." It recognize that it's connected, but it won't assign it a drive letter and it's listed as the unreadable/unrecognized under disk management. I've uninstalled the drivers and it will reinstall them when connected and it says it's ready to use, but I can't access the hard drive in any way. This happens on both my laptop with Vista and desktop with XP.

Crpls · 12-09-2007, 04:23 PM

Also, to note, I tried using the method in the sticky, but it doesn't recognize the external as connected so I can't fix the partition.

Crpls · 12-09-2007, 05:39 PM

Another, er, sort of update: Using the above program on my desktop seems to recognize the hard drive, but it lists the size of it wrong.

The more and more I look into this, I may be screwed. There's nothing invaluable on it fortunately, but I'd rather not lose it nonetheless.

Crpls · 12-30-2007, 05:14 PM

No one has any ideas?

12-09-2007, 03:46 PM	#1 (permalink)
Crpls Registered User Join Date: Dec 2007 Posts: 4 OS: Vista	Issue with WD MyBook Premium External HD 500 GB Earlier I sort of dropped by external onto my foot. Nothing seems broken or such and it still powers up fine and the computer recognizes. But I noticed it stopped recognizing some files I was using from it. However, when I loaded the external under my computer or explorer, they were still there. So I rebooted and now my external is listed as "unreadable/unrecognized." It recognize that it's connected, but it won't assign it a drive letter and it's listed as the unreadable/unrecognized under disk management. I've uninstalled the drivers and it will reinstall them when connected and it says it's ready to use, but I can't access the hard drive in any way. This happens on both my laptop with Vista and desktop with XP.

12-09-2007, 04:23 PM	#2 (permalink)
Crpls Registered User Join Date: Dec 2007 Posts: 4 OS: Vista	Re: Issue with WD MyBook Premium External HD 500 GB Also, to note, I tried using the method in the sticky, but it doesn't recognize the external as connected so I can't fix the partition.

12-09-2007, 05:39 PM	#3 (permalink)
Crpls Registered User Join Date: Dec 2007 Posts: 4 OS: Vista	Re: Issue with WD MyBook Premium External HD 500 GB Another, er, sort of update: Using the above program on my desktop seems to recognize the hard drive, but it lists the size of it wrong. The more and more I look into this, I may be screwed. There's nothing invaluable on it fortunately, but I'd rather not lose it nonetheless.

12-30-2007, 05:14 PM	#4 (permalink)
Crpls Registered User Join Date: Dec 2007 Posts: 4 OS: Vista	Re: Issue with WD MyBook Premium External HD 500 GB No one has any ideas?