[SOLVED] Unknown Device - USB External

bryang127 · 12-08-2007, 07:29 PM

I am running XP SP2, I have a Intel Pentium Care 2 Duo, HP Model Number a1530n desktop. I have a few external hard drives that have always worked well in the past. This evening I was formating one of them when it came up with an error and every since then when I plug in the drive it shows a task bar baloon which states USB Device not recognized. I've tried plugging it in a few times. I tried it on a another computer(Vista laptop), and it did the same thing. I've gone to device manager, but there doesn't seem to be anything in there to fix it because there is no driver for this. I am not sure the manufacturer of the drive, but the enclosure is Bytecc, and this drive has never given me any problems in the 1+ year I've had it. Is there any way to get this drive back and format it?

**Deleted090308** · 12-08-2007, 08:08 PM

Hi, welcome to TSF.

Is the drive spinning?
First - try another USB cable.
If that doesn't help: Disconnect the enclosure from power and USB - open it and make sure nothing is loose inside.

bryang127 · 12-08-2007, 08:30 PM

Nick, Thanks for your help. I tried all the above and now it is working. Thanks a million.

**Deleted090308** · 12-08-2007, 08:34 PM

I'm glad you got it fixed.

What was wrong with it?

bryang127 · 12-09-2007, 07:18 PM

I think it was the power cycle which did it. I am not sure though because I also changed the cable. nothing was loose.

12-08-2007, 07:29 PM	#1 (permalink)
bryang127 Registered User Join Date: Dec 2007 Posts: 3 OS: XP SP2	[SOLVED] Unknown Device - USB External I am running XP SP2, I have a Intel Pentium Care 2 Duo, HP Model Number a1530n desktop. I have a few external hard drives that have always worked well in the past. This evening I was formating one of them when it came up with an error and every since then when I plug in the drive it shows a task bar baloon which states USB Device not recognized. I've tried plugging it in a few times. I tried it on a another computer(Vista laptop), and it did the same thing. I've gone to device manager, but there doesn't seem to be anything in there to fix it because there is no driver for this. I am not sure the manufacturer of the drive, but the enclosure is Bytecc, and this drive has never given me any problems in the 1+ year I've had it. Is there any way to get this drive back and format it?

12-08-2007, 08:08 PM	#2 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Unknown Device - USB External Hi, welcome to TSF. Is the drive spinning? First - try another USB cable. If that doesn't help: Disconnect the enclosure from power and USB - open it and make sure nothing is loose inside.

12-08-2007, 08:30 PM	#3 (permalink)
bryang127 Registered User Join Date: Dec 2007 Posts: 3 OS: XP SP2	Re: Unknown Device - USB External Nick, Thanks for your help. I tried all the above and now it is working. Thanks a million.

12-08-2007, 08:34 PM	#4 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: [SOLVED] Unknown Device - USB External I'm glad you got it fixed. What was wrong with it?

12-09-2007, 07:18 PM	#5 (permalink)
bryang127 Registered User Join Date: Dec 2007 Posts: 3 OS: XP SP2	Re: [SOLVED] Unknown Device - USB External I think it was the power cycle which did it. I am not sure though because I also changed the cable. nothing was loose.