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| Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba |
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#1 (permalink) |
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Registered User
Join Date: Nov 2007
Posts: 3
OS: Win Vista
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Hard Drive Headache
Hi there.
I recently brought a new computer and it was working fine for a week but then it froze and crashed. After restart Windows would not load and I got a message saying "disk read error". Bios was also not regonizing my Hard Drive. Then after a couple of attemps it restarted it again and it worked fine. It has now been doing this on and off for weeks. Recentley it stopped working for about a day. Then I tried it the next day and it worked again.My O.S is Win Vista Ultimate. Does anyone know what is wrong. Many Thanks for your help. |
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#2 (permalink) |
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Moderator Hardware Team
Join Date: May 2007
Location: Houston, Texas
Posts: 11,879
OS: XP, Vista, Win 7
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Re: Hard Drive Headache
Welcome to the forum . .
First thing to do is backup any data you cherish . . then Suggest you start talking to the manufacturer support . . they will probably have you run a diagnostic to check the drive, which may be failing. If you want to do it yourself, you can download a diagnostic from one of these: Samsung http://www.samsungelectronics.com/hd...ies_index.html Seagate http://www.seagate.com/support/seatools/index.html Maxtor/Quantum http://www.maxtor.com/en/support/products/index.htm Western Digital http://support.wdc.com/download/ IBM/Hitachi http://www.hgst.com/hdd/support/download.htm#DFT fujitsu/Seimens http://www.fcpa.fujitsu.com/download...es/#diagnostic IBM/Hitachi http://www.hgst.com/hdd/support/download.htm#DFT
__________________
Rich |
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#3 (permalink) |
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Not...
Join Date: Jan 2007
Posts: 22,277
OS: Xp
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Re: Hard Drive Headache
Hi, welcome to TSF.
![]() It could be the power supply or the motherboard. If the computer is new I think you should send it back. You'll probably void the warranty if you open the case. **Didn't see simpswr's reply. I was typing.
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#6 (permalink) |
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Registered User
Join Date: Nov 2007
Posts: 3
OS: Win Vista
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Re: Hard Drive Headache
Ok installed and ran the full Diagnostics checks and Hard drive passed them all. It must be a faulty cable or power supply problem.
I dont know if this is relevant but my computer crashes when trying to do a clean install of Win Vista. Only when I install Xp first and then choose upgrade does it work. Anyway thanks for all your help. I wish I knew about this forum before! |
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