Welcome to Tech Support Forum home to more then 136,000 problems solved. Issues have included: Spyware, Malware, Virus Issues, Windows, Microsoft, Linux, Networking, Security, Hardware, and Gaming Getting your problem solved is as easy as:
1. Registering for a free account
2. Asking your question
3. Receiving an answer

Registered members:
* Get free support
* Communicate privately with other members (PM).
* Removal of this message
* See fewer ads.
* And much more..

 



Want to know how to post a question? click here Having problems with spyware and pop-ups? First Steps
Go Back   Tech Support Forum > Hardware Support > Hard Drive Support
User Name
Password
Site Map Register Donate Rules Blogs Mark Forums Read


Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba

Closed Thread
 
LinkBack Thread Tools
Old 11-12-2007, 11:18 AM   #1 (permalink)
Registered User
 
LizzyBeth41's Avatar
 
Join Date: Nov 2007
Location: Midwest...US
Posts: 14
OS: Windows xp


Send a message via MSN to LizzyBeth41 Send a message via Yahoo to LizzyBeth41
Seagate 80 gb external..can I retrieve data on it after it has "died"

I have an 80 gb seagate external hard drive. s/n 5lr163zs p/n 9w286d-560. It says there is no serviceable parts. Last night it started making a nosie. So it won't work now. Is there some way I can retrieve the data I have on it. I have alot of files on it that I would REALLY hate to lose. thanks for any help.
__________________
"Time Is Well Spent When Youthfullness Is Exchanged For Understanding"
LizzyBeth41 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Important Information
Join the #1 Tech Support Forum Today - It's Totally Free!

TechSupportForum.com is a leading support website for your computer needs. We offer free, friendly and personalized computer support. Why pay to have your computer fixed when you can do it for free.

Join TechSupportforum.com Today - Click Here

Old 11-12-2007, 12:52 PM   #2 (permalink)
Not...
 
Join Date: Jan 2007
Posts: 22,277
OS: Xp


Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

Hi, welcome to TSF.

Is the drive completely dead? No lights, sounds etc?

What model name/number?
Deleted090308 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-12-2007, 01:07 PM   #3 (permalink)
Registered User
 
LizzyBeth41's Avatar
 
Join Date: Nov 2007
Location: Midwest...US
Posts: 14
OS: Windows xp


Send a message via MSN to LizzyBeth41 Send a message via Yahoo to LizzyBeth41
Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

it has the lil green light on top...it is on when i turn it on. It's make a sound when i turn it on but not what i think it's supposed to make. nothing comes up on my computer when i turn it on...the lil thing that lets you no it's hooking in to the desk top....

Seagate, i have the serial # 5LR163ZZ, part # 9W286D-560, those are the only identfing info i see on it. there is something that says...ITE E106814, then in another area it has ST300003U2. that's all the info I could find on it. Nothing that says model #

Thanks
__________________
"Time Is Well Spent When Youthfullness Is Exchanged For Understanding"

Last edited by LizzyBeth41; 11-12-2007 at 01:14 PM.
LizzyBeth41 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-12-2007, 01:16 PM   #4 (permalink)
Not...
 
Join Date: Jan 2007
Posts: 22,277
OS: Xp


Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

Is there another computer you can try the drive with?

Did you try another cable? Have you tried different USB ports on the computer?

Disconnect the drive from the power and the USB cable for 10-15 minutes - then connect it again.
Deleted090308 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-12-2007, 01:44 PM   #5 (permalink)
Registered User
 
LizzyBeth41's Avatar
 
Join Date: Nov 2007
Location: Midwest...US
Posts: 14
OS: Windows xp


Send a message via MSN to LizzyBeth41 Send a message via Yahoo to LizzyBeth41
Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

I did try it on the other computer. Tried different cables. I disconnected the power...twice the first time it had been off for about 3 or 4 hours. Just down the 15 minutes again. It's getting ppower because it has the green light on but it's still just making a noise...kinda humming noise. When it first made a noise last night it kinda sounded like a disc driving opening and closing....don't know how to describe the stupid sound...haha

Thanks
__________________
"Time Is Well Spent When Youthfullness Is Exchanged For Understanding"
LizzyBeth41 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-12-2007, 01:47 PM   #6 (permalink)
Not...
 
Join Date: Jan 2007
Posts: 22,277
OS: Xp


Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

Is it possible to open the enclosure, get the drive out and connect it inside the computer?
Deleted090308 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-12-2007, 01:53 PM   #7 (permalink)
Registered User
 
LizzyBeth41's Avatar
 
Join Date: Nov 2007
Location: Midwest...US
Posts: 14
OS: Windows xp


Send a message via MSN to LizzyBeth41 Send a message via Yahoo to LizzyBeth41
Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

I don't see why I couldn't open it up...just have to find a screw driver.....it has 4 screws on the bottom. Once I open it...then what.
__________________
"Time Is Well Spent When Youthfullness Is Exchanged For Understanding"
LizzyBeth41 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-12-2007, 01:57 PM   #8 (permalink)
Not...
 
Join Date: Jan 2007
Posts: 22,277
OS: Xp


Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

Look at the drive - there should be a model number (e.g. ST3400601U2-RK).

Post back with that number.
Deleted090308 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-12-2007, 02:42 PM   #9 (permalink)
Registered User
 
LizzyBeth41's Avatar
 
Join Date: Nov 2007
Location: Midwest...US
Posts: 14
OS: Windows xp


Send a message via MSN to LizzyBeth41 Send a message via Yahoo to LizzyBeth41
Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

well i have to wait for my hubby to bring home the right screw driver....he's an enigne repairman but I don't have a single screw driver that will work. It'll be a couple hours before i can get back with you on the model #

there is this number on the outside...ST300003U2...if that helps.
__________________
"Time Is Well Spent When Youthfullness Is Exchanged For Understanding"
LizzyBeth41 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-12-2007, 02:44 PM   #10 (permalink)
Not...
 
Join Date: Jan 2007
Posts: 22,277
OS: Xp


Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

I'm afraid not. I did a search for ST300003U2 - nothing.
Deleted090308 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-12-2007, 02:54 PM   #11 (permalink)
Registered User
 
LizzyBeth41's Avatar
 
Join Date: Nov 2007
Location: Midwest...US
Posts: 14
OS: Windows xp


Send a message via MSN to LizzyBeth41 Send a message via Yahoo to LizzyBeth41
Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

ok..thanks. I've been searching too but have found nothing. I hate to lose all the files on there. I have the external to keep from losing files when my desk top crashed. didn't figure on it screwing up..ha
__________________
"Time Is Well Spent When Youthfullness Is Exchanged For Understanding"
LizzyBeth41 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-12-2007, 03:00 PM   #12 (permalink)
Not...
 
Join Date: Jan 2007
Posts: 22,277
OS: Xp


Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

It may be possible to mount it inside the computer and save the files.
Before you do that some settings have to be changed.
That's why we need the model number. Or - a picture.
Deleted090308 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-12-2007, 03:32 PM   #13 (permalink)
Registered User
 
LizzyBeth41's Avatar
 
Join Date: Nov 2007
Location: Midwest...US
Posts: 14
OS: Windows xp


Send a message via MSN to LizzyBeth41 Send a message via Yahoo to LizzyBeth41
Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

ok least try this...ST38020362-RK.....still don't have it open yet but i did find this #....it says site code RY whatever that is.

BTW...it kinda sounds like the motor is slipping in it.
__________________
"Time Is Well Spent When Youthfullness Is Exchanged For Understanding"
LizzyBeth41 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-12-2007, 03:40 PM   #14 (permalink)
Not...
 
Join Date: Jan 2007
Posts: 22,277
OS: Xp


Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

No hits when searching ST38020362-RK. Keep the drive disconnected until you can get it opened.
Deleted090308 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-12-2007, 04:06 PM   #15 (permalink)
Registered User
 
LizzyBeth41's Avatar
 
Join Date: Nov 2007
Location: Midwest...US
Posts: 14
OS: Windows xp


Send a message via MSN to LizzyBeth41 Send a message via Yahoo to LizzyBeth41
Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

ok got it open....here's the numbers i've found inside.

Barracuda 7200.9 80 Gbytes

S/N 5LR1632S

ST3802110A

P/N 98D011-302

Firmware: 3.AAD

Date Code: 06324

Site Code: WU
__________________
"Time Is Well Spent When Youthfullness Is Exchanged For Understanding"
LizzyBeth41 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-12-2007, 04:21 PM   #16 (permalink)
Not...
 
Join Date: Jan 2007
Posts: 22,277
OS: Xp


Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

Thanks. It's an IDE drive. Have a look at the jumper at the back of the drive:

Before you install the drive inside the computer, make sure the jumper is removed (drive set to slave).

Then open the computer case with the computer disconnected from the wall socket.
Connect the drive to the middle contact on a free ribbon cable (the ones connected to hard drives and CD drives).

Also - connect it to a 4-pin power plug.
Deleted090308 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-12-2007, 11:20 PM   #17 (permalink)
Registered User
 
LizzyBeth41's Avatar
 
Join Date: Nov 2007
Location: Midwest...US
Posts: 14
OS: Windows xp


Send a message via MSN to LizzyBeth41 Send a message via Yahoo to LizzyBeth41
Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

It won't work in the desk top. It sounds like maybe the disc are slipping on the motor shaft. I think I'll just take it apart and see what I can do. can't do much worse than not be able to get the files and hey I just might learn something....

thanks for all you help...you've been very welcoming to a new comer
__________________
"Time Is Well Spent When Youthfullness Is Exchanged For Understanding"
LizzyBeth41 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-13-2007, 02:40 AM   #18 (permalink)
Registered User
 
Join Date: Nov 2007
Posts: 1
OS: Any


Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

I had a similar problem with my Hitachi hard disk and I found a repair on hitachi website..maybe you can try the seagate website.
i3isking is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-13-2007, 03:50 AM   #19 (permalink)
Not...
 
Join Date: Jan 2007
Posts: 22,277
OS: Xp


Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

I wouldn't take it apart myself.
If you find a solution - please let us know.
Deleted090308 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-13-2007, 12:37 PM   #20 (permalink)
Registered User
 
LizzyBeth41's Avatar
 
Join Date: Nov 2007
Location: Midwest...US
Posts: 14
OS: Windows xp


Send a message via MSN to LizzyBeth41 Send a message via Yahoo to LizzyBeth41
Re: Seagate 80 gb external..can I retrieve data on it after it has "died"

Hi, I'm still working on it. My sons friend who's really good with this stuff says he thinks it's the power supply. I'm going to put it in the other computer again...maybe i didn't get right the first time. If that dosen't wotk he'll take it apart for me. I may lose some data but proably not all of it.

In the mean time can anyone recommend a good external drive. I know I want to get another....probably one with about 200gb.

thanks again!
__________________
"Time Is Well Spent When Youthfullness Is Exchanged For Understanding"
LizzyBeth41 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




All times are GMT -7. The time now is 01:07 PM.



Copyright 2001 - 2009, Tech Support Forum
Home Tips Plus | Outdoor Basecamp | Automotive Support Forum

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85