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Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba

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Old 11-10-2007, 10:43 AM   #1 (permalink)
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Join Date: Oct 2007
Posts: 5
OS: Vista


Windows can't check disk while in use (Vista)

When I come to scan my hard drive it tells me it can't do it and asks to scan it on restart which it never does. See picture of this message here.
http://www.techsupportforum.com/atta...1&d=1194716079

The Toshiba tech support tells me to reinstall the whole OS because they think it might be a hard drive failure and needs to be changed. They say it's the only way to isolate the problem but I hate to do that since I Have so many softwares to re-install with that. So I'm looking for another alternative.

HERE IS MY PC INFORMATION
Model Name Satellite A210
Part Number PSAFGC-MS908C
OS Version Microsoft® Windows Vista™ Home Premium 6.0.6000
BIOS Version 1.00
CPU AMD Turion(tm) 64 X2 Mobile Technology TL-58
Physical Memory 2048MB RAM
Hard Disk Capacity 154,498,981,888 [Byte] 143.888 [GB]
Hard Disk Free Space Capacity 108,969,144,320 [Byte] 101.485 [GB]
Video ATI Radeon X1200 version=8.401.0.0
Screen Resolution 1280 x 800 Pixels
Color Quality True Color (32 Bit)
Sound Realtek High Definition Audio version=6.0.1.5464
Network Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0) version=6.193.430.2007 MAC Address=00:A0:D1:81:1E:28
Modem TOSHIBA Software Modem version=2.1.77.0
Internet Explorer 7.0.6000.16546
IDE Device TOSHIBA MK1637GSX ATA Device
MATSHITA DVD-RAM UJ-850S ATA Device FW version=1.21
Attached Images
File Type: jpg HHD Toshiba.jpg (9.9 KB, 1 views)
File Type: jpg HHD Message Toshiba.jpg (19.4 KB, 4 views)

Last edited by pond; 11-10-2007 at 11:10 AM. Reason: Changed title
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Old 11-11-2007, 12:58 PM   #2 (permalink)
dai
Manager, Hardware Forums
 
Join Date: Jul 2004
Location: west australia
Posts: 56,287
OS: win 7 32x 64x rtm


Re: Hard Drive won't be Scanned (Vista)

download the hard drive makers diognostic utility and run ti on the hard drive
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