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Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba

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Old 10-04-2007, 01:55 PM   #1 (permalink)
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[SOLVED] WD External Access Problems

I have a 320 gig WD external hard drive. I just recently reinstalled windows xp and when I plugged my external into my computer I can't access it. Every time I click to access it, a message comes up that says I must format the hard drive. I don't want to format it because I have around 200 gigs of important media on the drive. If anybody has any ideas, they would be appreciated.

- Chris

(IDK if this helps but the hard drive is recognized as a local disk on my computer. As in when I open My Computer, it lists Local Disk (C) and it also says Local Disk (H) but the H drive is the external and shouldnt be recognized as a Local Disk.)
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Old 10-05-2007, 04:49 AM   #2 (permalink)
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Re: WD External Access Problems

New Information: I plugged the hard drive into another computer and it did the same thing. I know now that is not my computer but the hard drive itself. I found out last night that I could send the hard drive to a recovery company and then afterward send the hard drive back to WD and good a new one for free. The only problem is that data recovery is expensive and I don't have 600 to spend on it. I don't know if there are any other options but I hope someone might have some good advice for me.

- Chris
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Old 10-07-2007, 02:59 PM   #3 (permalink)
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Re: WD External Access Problems

Doesn't seem like anyone can help me with this. I didn't realize this was such a hard problem to solve. I really don't want to send it to a company to get the info. It's not worth 500 bucks....

I will take the post down within the week if nobody posts since I obviously need to contact the hard drive's manufacturer again about this.

- Chris
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