ashleigh

I found the log. Should I copy it here?

chauffeur2

It would be interesting to read that report please.

ashleigh

As requested
--------------- SeaTools for Windows v1.1.0.7 ---------------
3/09/2007 11:33:26 AM
Model: ST340014A
Serial Number: 3JX9A4AX
Firmware Revision: 8.01
Long Generic - Started 3/09/2007 11:33:26 AM
Long Generic - Pass 3/09/2007 11:52:47 AM
Identify - Started 3/09/2007 12:08:23 PM
Identify - Pass 3/09/2007 12:08:28 PM
Smart: Supported and enabled
48 Bit Addressing: True
Max LBA: 78165360
Host Protected Area Feature Set Supported: 2
Power Managment Feature Set: Suported and enabled
Security Mode Feature Set: Supported not enabled
Set Max Security Extension Supported: 1
Advanced Power Managment Feature Set: Not Supported
Download Microcode Supported: False
SMART Self Test Supported: True
SMART Error Logging Supported: True
Smart: Supported and enabled
48 Bit Addressing: True
Max LBA: 78165360
Host Protected Area Feature Set Supported: 2
Power Managment Feature Set: Suported and enabled
Security Mode Feature Set: Supported not enabled
Set Max Security Extension Supported: 1
Advanced Power Managment Feature Set: Not Supported
Download Microcode Supported: False
SMART Self Test Supported: True
SMART Error Logging Supported: True
Smart: Supported and enabled
48 Bit Addressing: True
Max LBA: 78165360
Host Protected Area Feature Set Supported: 2
Power Managment Feature Set: Suported and enabled
Security Mode Feature Set: Supported not enabled
Set Max Security Extension Supported: 1
Advanced Power Managment Feature Set: Not Supported
Download Microcode Supported: False
SMART Self Test Supported: True
SMART Error Logging Supported: True
Long DST - Started3/09/2007 12:09:20 PM
Long DST - Pass 3/09/2007 12:30:39 PM

chauffeur2

Good Morning Ashleigh,

That Hard Drive diagnostic report does not show anything untoward with your Hard Drive,...this is indeed Good News!

I need you to explain a little more about this 'grating' at the start up....

Is the 'grating' only a momentary sound while there are 'black' screens 'flashing' just before the Windows® Splash Screen appears, or is it a continual noise while the computer is operating?

Please clarify this point.

Kind Regards,

ashleigh

G'day Dave, thanks for the great news!

I'll try to explain in detail what occurs. The grating is only a short, sharp sound, lasting for about a second, maybe less. It only ever occurs during startup, and not at all after that.

It grates twice in close succession after the bios screen has gone, just as the blue welcome screen appears. The welcome screen hangs for about 10 seconds before my user account appears. When I click on my user name, it grates twice again before the desktop appears. Once the desktop appears, there is no further grating.

That is the best I can describe it from memory. There may possibly be an extra 'grate' in there somewhere during the startup process. Thanks again.

chauffeur2

Hi Ashleigh,

Well the news gets better!! (In my opinion anyway)

I have 3 Seagate™ Hard Disc Drives that do exactly the same as yours...it is an inherit idiocyncrasy with them, and nothing at all to be overly concerned about.

Seagate™ themselves have told me that it is quite normal, for them to 'grate' whilst "spinning up", and nothing to be concerned about.

So there you are...problem solved. (hopefully) :Laugh:

Kind Regards,

ashleigh

Hi Dave, that is terrific news.

Thank you very much for your knowledge, help and patience over the past week. I can basically keep my computer running smoothly, but (as you have seen) am completely clueless as to the inner workings and technical side of things.

Based on your expertise, I will put away those brochures I was browsing for a new hard drive, and mark this thread solved.

Thanks again.

chauffeur2

Ashleigh,

It has been my esteemed pleasure to have assisted you...think nothing of it; that's what we are all about here at TSF.

Feel free to post back again at any time should you have any other computer woes/queries/concerns.

Good Luck, and Happy Computing!

Kind Regards,