Blue Screen Problem

law · 07-22-2007, 11:11 PM

My computer recently shut down and had trouble rebooting. the pri-master and pri-slave were not being detected. I used the original microsoft windows cd to run the setup recovery. I could not however run the windows setup because it said it could not find a hard drive. The setup recovery was able to load my last windows settings and then i started to run my mcafee program to see if i could find any viruses. it shut down again and gave me another blue screen with the following in the technical information section:

(0xC03DD118, 0xC000000E, 0xF7446356, 0x01678860)

Ntfs.sys- address F7446356 base at F73E3000, Datestamp 45cc56a7

Is there anything I can do to fix my computer or is all hope lost? please help

Thanks,

Law

**Deleted090308** · 07-23-2007, 12:29 AM

Hi,

I assume the hard drives are IDE drives connected to the same cable.
Can you "see" the drives in BIOS?
Check the cables and connectors inside the case.
Try another IDE cable.

XTTX · 07-23-2007, 01:33 AM

If you have a Dell based system, then their BIOSes sometimes don't automatically recognize hard drives. Try going through the BIOS and setting recognition for all the hard drives to [Auto] if you're not sure sure which channel/header it's on. Then, you can disable the ones later on that are not in use.

law · 07-23-2007, 07:13 AM

I've tried locating the drives in BIOS, but the computer said it couldn't find any hard drives also. i'll try switching the IDE wires tonight after work and report back.

Thanks,

Lawrence

07-22-2007, 11:11 PM	#1 (permalink)
law Registered User Join Date: May 2007 Posts: 22 OS: windows xp	Blue Screen Problem My computer recently shut down and had trouble rebooting. the pri-master and pri-slave were not being detected. I used the original microsoft windows cd to run the setup recovery. I could not however run the windows setup because it said it could not find a hard drive. The setup recovery was able to load my last windows settings and then i started to run my mcafee program to see if i could find any viruses. it shut down again and gave me another blue screen with the following in the technical information section: (0xC03DD118, 0xC000000E, 0xF7446356, 0x01678860) Ntfs.sys- address F7446356 base at F73E3000, Datestamp 45cc56a7 Is there anything I can do to fix my computer or is all hope lost? please help Thanks, Law

07-23-2007, 12:29 AM	#2 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Blue Screen Problem Hi, I assume the hard drives are IDE drives connected to the same cable. Can you "see" the drives in BIOS? Check the cables and connectors inside the case. Try another IDE cable.

07-23-2007, 01:33 AM	#3 (permalink)
XTTX Registered User Join Date: Mar 2005 Location: US Posts: 161 OS: Windows XP	Re: Blue Screen Problem If you have a Dell based system, then their BIOSes sometimes don't automatically recognize hard drives. Try going through the BIOS and setting recognition for all the hard drives to [Auto] if you're not sure sure which channel/header it's on. Then, you can disable the ones later on that are not in use.

07-23-2007, 07:13 AM	#4 (permalink)
law Registered User Join Date: May 2007 Posts: 22 OS: windows xp	Re: Blue Screen Problem I've tried locating the drives in BIOS, but the computer said it couldn't find any hard drives also. i'll try switching the IDE wires tonight after work and report back. Thanks, Lawrence