[SOLVED] Hard drive inaccesible

nappymonster · 07-18-2007, 11:24 AM

Hi all,

I have a 250GB maxtor one touch external HDD and have come across a problem that i can't access it.

A couple of weeks ago i bought rome total war, and decided to install it to that drive, and although it would be slower, it would mean it won't clog up what little space my laptop has left.

I noticed it was quite slow when i was navigating around it before hand, but didn't think much of it. I installed it, and could play the game, but when the drive was turned on it did a couple of things:
-Take several minutes to load up
-Occasionally crash the computer
-Sometimes have to be restarted (the drive) for anything to happen

It is relativly full - about 9gig free.

Then yesterday i went to play RTW and it repeatedly crashed my computer. I tried to access it through My computer - it just crashed the explorer, and when i eventually got my computer to recover, a message popped up along the lines of

"Drive E:\ cannot be accessed. Possible I/O error"

It may not be word for word as i can't remember it exactly, but it's about that.

My dad looked at the drive a bit, and it wasn't even spinning up - or attempting to.

Let me know if i need to do something else to help fix the problem,

Nappymonster

P.S It's a kinda problem - it's got all our backups!

**TheMatt** · 07-18-2007, 01:20 PM

Hi,

The first thing I would do is check that the AC adapter for that drive is plugged in. That drive more than likely has an external power cord that has to be plugged in to provide the 12v for the motor.

After that if you are still having issues, try the drive on another computer. See if it works.

nappymonster · 07-19-2007, 12:19 PM

Thread Closed

Hard drive failure. Not even spinning up. No hope of repair without extensive repairing.

Thanks anyway though,

Nappymonster

**TheMatt** · 07-19-2007, 12:42 PM

If it is still under warranty, return it.

nappymonster · 07-19-2007, 01:23 PM

I'll check, but it is a 2-3 year old drive - first external one we got actually.

Thanks anyway,

Nappymonster

07-18-2007, 11:24 AM	#1 (permalink)
nappymonster Registered User Join Date: Jul 2007 Location: England Posts: 57 OS: Windows XP	[SOLVED] Hard drive inaccesible Hi all, I have a 250GB maxtor one touch external HDD and have come across a problem that i can't access it. A couple of weeks ago i bought rome total war, and decided to install it to that drive, and although it would be slower, it would mean it won't clog up what little space my laptop has left. I noticed it was quite slow when i was navigating around it before hand, but didn't think much of it. I installed it, and could play the game, but when the drive was turned on it did a couple of things: -Take several minutes to load up -Occasionally crash the computer -Sometimes have to be restarted (the drive) for anything to happen It is relativly full - about 9gig free. Then yesterday i went to play RTW and it repeatedly crashed my computer. I tried to access it through My computer - it just crashed the explorer, and when i eventually got my computer to recover, a message popped up along the lines of "Drive E:\ cannot be accessed. Possible I/O error" It may not be word for word as i can't remember it exactly, but it's about that. My dad looked at the drive a bit, and it wasn't even spinning up - or attempting to. Let me know if i need to do something else to help fix the problem, Nappymonster P.S It's a kinda problem - it's got all our backups!

07-18-2007, 01:20 PM	#2 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,702 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Hard drive inaccesible Hi, The first thing I would do is check that the AC adapter for that drive is plugged in. That drive more than likely has an external power cord that has to be plugged in to provide the 12v for the motor. After that if you are still having issues, try the drive on another computer. See if it works. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

07-19-2007, 12:19 PM	#3 (permalink)
nappymonster Registered User Join Date: Jul 2007 Location: England Posts: 57 OS: Windows XP	Re: Hard drive inaccesible Thread Closed Hard drive failure. Not even spinning up. No hope of repair without extensive repairing. Thanks anyway though, Nappymonster

07-19-2007, 12:42 PM	#4 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,702 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Hard drive inaccesible If it is still under warranty, return it. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

07-19-2007, 01:23 PM	#5 (permalink)
nappymonster Registered User Join Date: Jul 2007 Location: England Posts: 57 OS: Windows XP	Re: Hard drive inaccesible I'll check, but it is a 2-3 year old drive - first external one we got actually. Thanks anyway, Nappymonster