Hard Drive not detected

Ghidorah · 05-27-2007, 02:46 PM

Hello,
I'm using a custom-built PC with Windows XP. I have two large (160 gb) hard drives and recently the power supply went bad, causing the computer to reboot over and over at random. (The only way stop it was to turn it off manually.) I replaced the power supply, and this solved the problem, but now the slave drive is not showing up or powering up at all. It is a Western Digital 1600. It does not show up in the hardware profile and it does not power up at all upon start up. I have tried swapping the power on the two drives and replacing the HDD cable with a new one to no avail. Does anyone have an idea of what my problem could be? Thanks,

-Ghidorah

~~Jaymie1989~~ · 05-27-2007, 03:01 PM

Hi,

Welcome To The TSF.

Does the power supply have enough Watts/Volts like you old one? I would recomend that its a 400 Watts or plus.

Have A nice Day

jay.

Ghidorah · 05-27-2007, 03:10 PM

Yes, the old one was 450 and the new one is 500. In the way of major hardware, I've got a DVD writer, a floppy drive, some LED lights and two fans, and the two hard drives. I have tried putting the undetected HD in a different PC and the second PC didn't detect it either. So I believe it to be some sort of HD problem.

~~Jaymie1989~~ · 05-27-2007, 03:13 PM

Okay, Well because you have tryed different power ports and becasue of the amount of watts it has. I think that the power supply unit is the problem. I surggest that you change it. for a new one or one that you know works.

Ghidorah · 05-27-2007, 03:16 PM

Sorry, bad timing, I just edited my last post to add some more info. The power supply is brand new, I've even tried it with a different slave hard drive and it worked fine.

~~Jaymie1989~~ · 05-27-2007, 03:22 PM

Okay, It can be a HD problem now. With your last power supply did it just blow? Do you use a surge protector?

Ghidorah · 05-27-2007, 03:38 PM

I used a surge protector. It didn't suddenly cease to function, initially it would sometimes reboot shortly after starting up, and this got worse until it took an average of 5 seconds or so before rebooting each time.

~~Jaymie1989~~ · 05-27-2007, 03:42 PM

Okay, well i think that the Power unit shorted the Hdd as it was playing up. Unfortunatlly there are no programs that will you be able to run a test on it.

So i think that the CPU has blew it.

I will contact a Hardware Tech Manager to have a look at this forum and see that he says for you.

Jay.

Ghidorah · 05-27-2007, 03:46 PM

It is as I feared.

Thanks, though.

~~Jaymie1989~~ · 05-27-2007, 04:03 PM

Hi, I have just spoken to a Tech friend.

He has just said the same things as i did. Im sorry

I dont think there are anyways to get you stuff back from the hdd.

Altho if you took it into a tech center e.g Pc World or any other places they might be able to try different things.

Sorry

Jay.

Ghidorah · 05-27-2007, 04:16 PM

Alright. Thanks. The data is not extremely important...if only data recovery services weren't so ridiculously priced.

-Ghidorah

~~Jaymie1989~~ · 05-27-2007, 04:23 PM

Hi again. I have sent you a personl message (PM)

~~Jaymie1989~~ · 05-29-2007, 01:11 AM

Hi,

I have an Ultimate Boot cd, now it fits on a normal Cd disk. It has scan's from HDD tools to Cd Drives, Motherboard and Hard Drive, Cd Drive and other test and diagnostics to run. It supports all Windows and Linux systems. I would download this and then put it onto a blank cd and use that disk to startup when your computer does. Its a boot disk so there will be no confusing problems.

For the legal free unlimate boot cd to download. Click on of the following links

For ISO (Use Nero or Roxio to burn to disk)
For Zip (Just write to disk either uning Nero, Roxio or Windows)
For Exe (extractable to put into another folder) (Burn the same ways above)

If there any problems about the disk or questions about the disk click here for the Ultimate boot disk website (official)

Have a nice day,

Jay.

Ghidorah · 05-29-2007, 09:21 AM

Thanks. I just tried your boot CD, and it did not detect the hard drive.

~~Jaymie1989~~ · 05-29-2007, 10:55 PM

When your computer startup up with the black screen (usually) and it shows your Cd drive/s and HDD's do you see it on there?

Do you see it in my comptuer?

Ghidorah · 05-30-2007, 08:59 AM

No on both. The BIOS doesn't detect it either. It doesn't power up at all.

dai · 05-30-2007, 11:13 AM

it sounds like it is gone,you are lucky you did not lose more components
i hope you replaced the psu with a quality one and not a cheap generic psu
if you can get hold of a h/d same model and swap the circuit board over you may be able to recover what was on it
http://www.techsupportforum.com/showthread.php?t=107466

05-27-2007, 02:46 PM	#1 (permalink)
Ghidorah Registered User Join Date: May 2007 Posts: 9 OS: Windows XP	Hard Drive not detected Hello, I'm using a custom-built PC with Windows XP. I have two large (160 gb) hard drives and recently the power supply went bad, causing the computer to reboot over and over at random. (The only way stop it was to turn it off manually.) I replaced the power supply, and this solved the problem, but now the slave drive is not showing up or powering up at all. It is a Western Digital 1600. It does not show up in the hardware profile and it does not power up at all upon start up. I have tried swapping the power on the two drives and replacing the HDD cable with a new one to no avail. Does anyone have an idea of what my problem could be? Thanks, -Ghidorah

05-27-2007, 03:01 PM	#2 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: Hard Drive not detected Hi, Welcome To The TSF. Does the power supply have enough Watts/Volts like you old one? I would recomend that its a 400 Watts or plus. Have A nice Day jay.

05-27-2007, 03:10 PM	#3 (permalink)
Ghidorah Registered User Join Date: May 2007 Posts: 9 OS: Windows XP	Re: Hard Drive not detected Yes, the old one was 450 and the new one is 500. In the way of major hardware, I've got a DVD writer, a floppy drive, some LED lights and two fans, and the two hard drives. I have tried putting the undetected HD in a different PC and the second PC didn't detect it either. So I believe it to be some sort of HD problem. Last edited by Ghidorah; 05-27-2007 at 03:15 PM. Reason: adding info

05-27-2007, 03:13 PM	#4 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: Hard Drive not detected Okay, Well because you have tryed different power ports and becasue of the amount of watts it has. I think that the power supply unit is the problem. I surggest that you change it. for a new one or one that you know works.

05-27-2007, 03:16 PM	#5 (permalink)
Ghidorah Registered User Join Date: May 2007 Posts: 9 OS: Windows XP	Re: Hard Drive not detected Sorry, bad timing, I just edited my last post to add some more info. The power supply is brand new, I've even tried it with a different slave hard drive and it worked fine.

05-27-2007, 03:22 PM	#6 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: Hard Drive not detected Okay, It can be a HD problem now. With your last power supply did it just blow? Do you use a surge protector?

05-27-2007, 03:38 PM	#7 (permalink)
Ghidorah Registered User Join Date: May 2007 Posts: 9 OS: Windows XP	Re: Hard Drive not detected I used a surge protector. It didn't suddenly cease to function, initially it would sometimes reboot shortly after starting up, and this got worse until it took an average of 5 seconds or so before rebooting each time.

05-27-2007, 03:42 PM	#8 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: Hard Drive not detected Okay, well i think that the Power unit shorted the Hdd as it was playing up. Unfortunatlly there are no programs that will you be able to run a test on it. So i think that the CPU has blew it. I will contact a Hardware Tech Manager to have a look at this forum and see that he says for you. Jay.

05-27-2007, 03:46 PM	#9 (permalink)
Ghidorah Registered User Join Date: May 2007 Posts: 9 OS: Windows XP	Re: Hard Drive not detected It is as I feared. Thanks, though.

05-27-2007, 04:03 PM	#10 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: Hard Drive not detected Hi, I have just spoken to a Tech friend. He has just said the same things as i did. Im sorry I dont think there are anyways to get you stuff back from the hdd. Altho if you took it into a tech center e.g Pc World or any other places they might be able to try different things. Sorry Jay.

05-27-2007, 04:16 PM	#11 (permalink)
Ghidorah Registered User Join Date: May 2007 Posts: 9 OS: Windows XP	Re: Hard Drive not detected Alright. Thanks. The data is not extremely important...if only data recovery services weren't so ridiculously priced. -Ghidorah

05-27-2007, 04:23 PM	#12 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: Hard Drive not detected Hi again. I have sent you a personl message (PM)

05-29-2007, 01:11 AM	#13 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: Hard Drive not detected Hi, I have an Ultimate Boot cd, now it fits on a normal Cd disk. It has scan's from HDD tools to Cd Drives, Motherboard and Hard Drive, Cd Drive and other test and diagnostics to run. It supports all Windows and Linux systems. I would download this and then put it onto a blank cd and use that disk to startup when your computer does. Its a boot disk so there will be no confusing problems. For the legal free unlimate boot cd to download. Click on of the following links For ISO (Use Nero or Roxio to burn to disk) For Zip (Just write to disk either uning Nero, Roxio or Windows) For Exe (extractable to put into another folder) (Burn the same ways above) If there any problems about the disk or questions about the disk click here for the Ultimate boot disk website (official) Have a nice day, Jay.

05-29-2007, 09:21 AM	#14 (permalink)
Ghidorah Registered User Join Date: May 2007 Posts: 9 OS: Windows XP	Re: Hard Drive not detected Thanks. I just tried your boot CD, and it did not detect the hard drive.

05-29-2007, 10:55 PM	#15 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: Hard Drive not detected When your computer startup up with the black screen (usually) and it shows your Cd drive/s and HDD's do you see it on there? Do you see it in my comptuer?

05-30-2007, 08:59 AM	#16 (permalink)
Ghidorah Registered User Join Date: May 2007 Posts: 9 OS: Windows XP	Re: Hard Drive not detected No on both. The BIOS doesn't detect it either. It doesn't power up at all.

05-30-2007, 11:13 AM	#17 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 53,599 OS: vista 32x 64x ultimate retail	Re: Hard Drive not detected it sounds like it is gone,you are lucky you did not lose more components i hope you replaced the psu with a quality one and not a cheap generic psu if you can get hold of a h/d same model and swap the circuit board over you may be able to recover what was on it http://www.techsupportforum.com/showthread.php?t=107466 __________________