Sata Drive question

wesjr · 04-13-2007, 10:50 PM

Anyway to check if one is dead?

I have one and cannot get PC to see it.

I have a working one that PC does see..

blackduck30 · 04-14-2007, 12:05 AM

Is it a new drive, if so have you formatted it yet, or does it show up in disk management, does it show up in the bios ?

wesjr · 04-14-2007, 12:33 AM

I purchased a Dell 4700 from Craigslist.

I pulled the drive put it it my system and it does not show up in the bios.

I have 1 sata drive on my system that works fine.

Just as a fyi:

80g sata Maxtor Diamondmax plus 9

**linderman** · 04-14-2007, 05:55 AM

after you add the maxtor to your other machine

post a screen shot of disk management so we can make further suggestions

in my links @ signature there is a guide how to use disk managment

and here is a guide to make screenshots

http://www.techsupportforum.com/hard...reen-shot.html

wesjr · 04-14-2007, 10:13 AM

Its not showing up there.

dai · 04-14-2007, 11:11 AM

is the drive a sata or a sata 2 and what does your m/b support

wesjr · 04-14-2007, 12:50 PM

http://www.ecs.com.tw/ECSWebSite/Pro...nuID=1&LanID=9

Thats my Mainboard, not sure how to tell which sata it supports.

How can I tell what the HDD is?

**linderman** · 04-14-2007, 02:44 PM

An IDE drive has a wide data cable (about 2 inches)

a sata drive has a data cable that is only about 1/2 inch wide

see the unallocated section in your disk managment screen shot

right click on the unallocated part and select "format" then you will be able to use that chunk too, it will get its own drive letter and be seen in MY computer after formatting

**linderman** · 04-14-2007, 02:47 PM

please explain how you are connecting the drive you are troubleshooting

is it solo on a data cable

what does the cable look like this drive uses

**justpassingby** · 04-14-2007, 02:59 PM

This is a SATA cable.

If it's the cable you're using, check on the HDD if there's an option to set a jumper to limit its speed to SATA1 (= SATA150 = 1.5Gbps). Look for a sticker on the disk that tells where the jumper has to go (should be something like this). Try to set the possible jumper to SATA1 and see if the disk now shows in the bios.

wesjr · 04-14-2007, 03:04 PM

Sorry I know what a sata is, I did not know how to tell it its Sata 1 or 2

I am connecting it via a sata ribbon.

Heres a pic of the back of my drive.

To the left you can see the pin arangment.

Its like this

. . . . .
. . . .

I see nothing showing jumper config on the drive.

**justpassingby** · 04-14-2007, 03:08 PM

Are there any jumpers at the back of the drive ? What are the drive brand and model (should be written on the sticker that's on the drive) ?

Your motherboard only supports SATA1, so if the drive is a SATA2 and there's a jumper for setting it to SATA1, it should resolve your problem.

wesjr · 04-14-2007, 03:11 PM

Maxtor Diamondmax plus 9
80GB SATA/150 HDD

**linderman** · 04-14-2007, 03:12 PM

we are getting there

what is the model number of your new drive

what are your other drives ????? ide or sata

are you using the Sata 0 or 1 connector on your motherboard ? Most motherboards have two sata controllers, they run off different drivers, you should be using the Sata 0 or Sata 1 port ??????

**justpassingby** · 04-14-2007, 03:14 PM

ok, so you have a SATA1 drive, and a SATA1 motherboard.

Check in the bios that the sata controller is not disabled.

**linderman** · 04-14-2007, 03:16 PM

also look in the device manager, do you have a sata controller listed in the device manager

are their any yellow exclamation marks next to then entry in the device manager

wesjr · 04-14-2007, 03:17 PM

theres a better shot

Yes its enabled in bios, I have 1 sata in the system already.

**linderman** · 04-14-2007, 03:20 PM

Yes its enabled in bios, I have 1 sata in the system already.

thats a real help !

shut down the computer, remove the exiting sata cable from the sata port for the drive that works, now plug in the troubled drive into the same port, reboot, does it show up in the bios now ?????

wesjr · 04-14-2007, 03:21 PM

Quote:

Originally Posted by linderman

we are getting there

what is the model number of your new drive 301861101

what are your other drives ????? ide or sata 1 each

are you using the Sata 0 or 1 connector on your motherboard ? Most motherboards have two sata controllers, they run off different drivers, you should be using the Sata 0 or Sata 1 port ??????

I have 4 SATA connections on the MB, I am using the first 2, I have tried swapping the 2 and my good drive works on all 4 connectors.

**justpassingby** · 04-14-2007, 03:22 PM

The part you circled in red is the molex power connector. Never use both molex and sata power connectors (sata power connector is the one on the very right of your picture).

Do as linderman suggests, check both your drives are on the same sata controller (refer to the motherboard manual).

Could you try that disk in another computer and see if it's recognised ? Might be a dead disk. Does the disk make some noise when it's on or can you feel vibrations if you place the palm of your hand on the part without electronics ? Touch a metal part of your case first to avoid static decharges.

04-13-2007, 10:50 PM	#1 (permalink)
wesjr Registered User Join Date: Apr 2007 Posts: 14 OS: XP sp2	Sata Drive question Anyway to check if one is dead? I have one and cannot get PC to see it. I have a working one that PC does see..

04-14-2007, 12:05 AM	#2 (permalink)
blackduck30 Registered User Join Date: Sep 2004 Location: Wollongong/Australia Posts: 4,230 OS: XP pro SP3/Vista Ultimate My System	Re: Sata Drive question Is it a new drive, if so have you formatted it yet, or does it show up in disk management, does it show up in the bios ? __________________ Blackduck30 Time is like money and milk, It's always running out Any Donations Help Keep TSF Free For All

04-14-2007, 12:33 AM	#3 (permalink)
wesjr Registered User Join Date: Apr 2007 Posts: 14 OS: XP sp2	Re: Sata Drive question I purchased a Dell 4700 from Craigslist. I pulled the drive put it it my system and it does not show up in the bios. I have 1 sata drive on my system that works fine. Just as a fyi: 80g sata Maxtor Diamondmax plus 9 Last edited by wesjr; 04-14-2007 at 12:38 AM.

04-14-2007, 05:55 AM	#4 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 19,384 OS: win 2000 pro / Win XP pro My System	Re: Sata Drive question after you add the maxtor to your other machine post a screen shot of disk management so we can make further suggestions in my links @ signature there is a guide how to use disk managment and here is a guide to make screenshots http://www.techsupportforum.com/hard...reen-shot.html __________________ Even a Broken Clock is Right Twice a Day ! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial

04-14-2007, 10:13 AM	#5 (permalink)
wesjr Registered User Join Date: Apr 2007 Posts: 14 OS: XP sp2	Re: Sata Drive question Its not showing up there.

04-14-2007, 11:11 AM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 53,622 OS: vista 32x 64x ultimate retail	Re: Sata Drive question is the drive a sata or a sata 2 and what does your m/b support __________________

04-14-2007, 12:50 PM	#7 (permalink)
wesjr Registered User Join Date: Apr 2007 Posts: 14 OS: XP sp2	Re: Sata Drive question http://www.ecs.com.tw/ECSWebSite/Pro...nuID=1&LanID=9 Thats my Mainboard, not sure how to tell which sata it supports. How can I tell what the HDD is?

04-14-2007, 02:44 PM	#8 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 19,384 OS: win 2000 pro / Win XP pro My System	Re: Sata Drive question An IDE drive has a wide data cable (about 2 inches) a sata drive has a data cable that is only about 1/2 inch wide see the unallocated section in your disk managment screen shot right click on the unallocated part and select "format" then you will be able to use that chunk too, it will get its own drive letter and be seen in MY computer after formatting __________________ Even a Broken Clock is Right Twice a Day ! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial

04-14-2007, 02:47 PM	#9 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 19,384 OS: win 2000 pro / Win XP pro My System	Re: Sata Drive question please explain how you are connecting the drive you are troubleshooting is it solo on a data cable what does the cable look like this drive uses __________________ Even a Broken Clock is Right Twice a Day ! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial

04-14-2007, 02:59 PM	#10 (permalink)
justpassingby Moderator, Microsoft Support Join Date: Mar 2007 Location: Belgium Posts: 6,124 OS: XP Home SP3 / Ubuntu My System	Re: Sata Drive question This is a SATA cable. If it's the cable you're using, check on the HDD if there's an option to set a jumper to limit its speed to SATA1 (= SATA150 = 1.5Gbps). Look for a sticker on the disk that tells where the jumper has to go (should be something like this). Try to set the possible jumper to SATA1 and see if the disk now shows in the bios. Last edited by justpassingby; 04-14-2007 at 03:02 PM.

04-14-2007, 03:04 PM	#11 (permalink)
wesjr Registered User Join Date: Apr 2007 Posts: 14 OS: XP sp2	Re: Sata Drive question Sorry I know what a sata is, I did not know how to tell it its Sata 1 or 2 I am connecting it via a sata ribbon. Heres a pic of the back of my drive. To the left you can see the pin arangment. Its like this . . . . . . . . . I see nothing showing jumper config on the drive. Last edited by wesjr; 04-14-2007 at 03:10 PM.

04-14-2007, 03:08 PM	#12 (permalink)
justpassingby Moderator, Microsoft Support Join Date: Mar 2007 Location: Belgium Posts: 6,124 OS: XP Home SP3 / Ubuntu My System	Re: Sata Drive question Are there any jumpers at the back of the drive ? What are the drive brand and model (should be written on the sticker that's on the drive) ? Your motherboard only supports SATA1, so if the drive is a SATA2 and there's a jumper for setting it to SATA1, it should resolve your problem. Last edited by justpassingby; 04-14-2007 at 03:10 PM.

04-14-2007, 03:11 PM	#13 (permalink)
wesjr Registered User Join Date: Apr 2007 Posts: 14 OS: XP sp2	Re: Sata Drive question Maxtor Diamondmax plus 9 80GB SATA/150 HDD

04-14-2007, 03:12 PM	#14 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 19,384 OS: win 2000 pro / Win XP pro My System	Re: Sata Drive question we are getting there what is the model number of your new drive what are your other drives ????? ide or sata are you using the Sata 0 or 1 connector on your motherboard ? Most motherboards have two sata controllers, they run off different drivers, you should be using the Sata 0 or Sata 1 port ?????? __________________ Even a Broken Clock is Right Twice a Day ! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial Last edited by linderman; 04-14-2007 at 03:14 PM.

04-14-2007, 03:14 PM	#15 (permalink)
justpassingby Moderator, Microsoft Support Join Date: Mar 2007 Location: Belgium Posts: 6,124 OS: XP Home SP3 / Ubuntu My System	Re: Sata Drive question ok, so you have a SATA1 drive, and a SATA1 motherboard. Check in the bios that the sata controller is not disabled.

04-14-2007, 03:16 PM	#16 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 19,384 OS: win 2000 pro / Win XP pro My System	Re: Sata Drive question also look in the device manager, do you have a sata controller listed in the device manager are their any yellow exclamation marks next to then entry in the device manager __________________ Even a Broken Clock is Right Twice a Day ! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial

04-14-2007, 03:17 PM	#17 (permalink)
wesjr Registered User Join Date: Apr 2007 Posts: 14 OS: XP sp2	Re: Sata Drive question theres a better shot Yes its enabled in bios, I have 1 sata in the system already.

04-14-2007, 03:20 PM	#18 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 19,384 OS: win 2000 pro / Win XP pro My System	Re: Sata Drive question Yes its enabled in bios, I have 1 sata in the system already. thats a real help ! shut down the computer, remove the exiting sata cable from the sata port for the drive that works, now plug in the troubled drive into the same port, reboot, does it show up in the bios now ????? __________________ Even a Broken Clock is Right Twice a Day ! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial

04-14-2007, 03:22 PM	#20 (permalink)
justpassingby Moderator, Microsoft Support Join Date: Mar 2007 Location: Belgium Posts: 6,124 OS: XP Home SP3 / Ubuntu My System	Re: Sata Drive question The part you circled in red is the molex power connector. Never use both molex and sata power connectors (sata power connector is the one on the very right of your picture). Do as linderman suggests, check both your drives are on the same sata controller (refer to the motherboard manual). Could you try that disk in another computer and see if it's recognised ? Might be a dead disk. Does the disk make some noise when it's on or can you feel vibrations if you place the palm of your hand on the part without electronics ? Touch a metal part of your case first to avoid static decharges.