Sata Drive question - Page 2

**linderman** · 04-14-2007, 04:22 PM

great troubleshooting attempts so far

now switch cables

wesjr · 04-14-2007, 04:23 PM

Quote:

Originally Posted by linderman

Yes its enabled in bios, I have 1 sata in the system already.

thats a real help !

shut down the computer, remove the exiting sata cable from the sata port for the drive that works, now plug in the troubled drive into the same port, reboot, does it show up in the bios now ?????

Tried that still does not show up.

wesjr · 04-14-2007, 04:25 PM

I am really leaning toward dead

but figured I would ask if anyone had any advice.

**linderman** · 04-14-2007, 04:26 PM

I agree too; I think its a dead drive

but try the cable from the other drive

**linderman** · 04-14-2007, 04:27 PM

yup sounds like a paper weight to me

**justpassingby** · 04-14-2007, 04:29 PM

Can't say we've not been rushing for help...

Did you try to feel if the disk was getting power at all by touching it with your palm ?

wesjr · 04-14-2007, 04:34 PM

I have I do not feel anything at all

wesjr · 04-14-2007, 04:35 PM

Quote:

Originally Posted by justpassingby

Can't say we've not been rushing for help...

Did you try to feel if the disk was getting power at all by touching it with your palm ?

I agree you have all been awsome w/ help

**linderman** · 04-14-2007, 04:47 PM

I have enjoed this collaboration with all invloved

I wish there was something more I could think of to try, but the drive is failing at a very elementary level. So their is little remaining that it could be?

recap time:

you have tried multiple molex power connectors (dont use the sata power plugs, those stink) ?

you have tried the working drives sata data cable on the questionable drive?

you have used the know working sata port ?

I can not think of anything you have missed?

**justpassingby** · 04-14-2007, 04:50 PM

Quote:

Originally Posted by linderman

dont use the sata power plugs, those stink

Sorry to hijack the thread...
linderman, I didn't know about that one. Can you explain a little ?

wesjr · 04-14-2007, 04:52 PM

I too agree, I have tried everything I can think of too.

I have verified that the sata cables and power cables are fuctioning.

I have swaped the known good drive w/ the one in question and all 4 sata ports work.

dai · 04-14-2007, 05:30 PM

rma the drive

**linderman** · 04-15-2007, 07:35 AM

Well; I think its safe to stray alittle off course here, as it appears the OP is headed for RMA with a dead drive ?

I have experienced several real pain in the butt problems with PSU sata drive power plugs, most being the push down pin to secure the wires with-in the plug type.
There is a little flat cap on the top of a sata drive power plug, lift that cap and you will see what holds the wire in the plug as well as makes the contact.

If you get an active user in his case playing with air flow, dust removal, trying video cards etc. Disturbing these power connections in a busy case turns problematic in my experience.

I have serviced several machines which got interupted power to the drives from these style conntectors. The four pin molex connector is a much better performer IMHO.

I now avoid using the sata drive power plugs.

another feauture I really like about the gigabyte mother boards are the positive snap lock sata data cables.

wesjr · 04-17-2007, 12:06 PM

I purchased the Dell 4700 2nd hand, so I assume RMA'n the drive is not possible

**linderman** · 04-17-2007, 12:59 PM

Quote:

Originally Posted by wesjr

I purchased the Dell 4700 2nd hand, so I assume RMA'n the drive is not possible

well #1 if there was any warranty left it would have to come from dell
you could input your machines service code found on a sticker at the rear of the case to verify

04-14-2007, 04:22 PM	#21 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 20,430 OS: win 2000 pro / Win XP pro My System	Re: Sata Drive question great troubleshooting attempts so far now switch cables __________________ I still know nothing and I respect that fact, striving to improve and, along the way, help anyone that comes from the place that I used to be! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial

04-14-2007, 04:25 PM	#23 (permalink)
wesjr Registered User Join Date: Apr 2007 Posts: 14 OS: XP sp2	Re: Sata Drive question I am really leaning toward dead but figured I would ask if anyone had any advice.

04-14-2007, 04:26 PM	#24 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 20,430 OS: win 2000 pro / Win XP pro My System	Re: Sata Drive question I agree too; I think its a dead drive but try the cable from the other drive __________________ I still know nothing and I respect that fact, striving to improve and, along the way, help anyone that comes from the place that I used to be! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial

04-14-2007, 04:27 PM	#25 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 20,430 OS: win 2000 pro / Win XP pro My System	Re: Sata Drive question yup sounds like a paper weight to me __________________ I still know nothing and I respect that fact, striving to improve and, along the way, help anyone that comes from the place that I used to be! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial

04-14-2007, 04:29 PM	#26 (permalink)
justpassingby Moderator, Microsoft Support Join Date: Mar 2007 Location: Belgium Posts: 6,219 OS: XP Home SP3 / Ubuntu My System	Re: Sata Drive question Can't say we've not been rushing for help... Did you try to feel if the disk was getting power at all by touching it with your palm ?

04-14-2007, 04:34 PM	#27 (permalink)
wesjr Registered User Join Date: Apr 2007 Posts: 14 OS: XP sp2	Re: Sata Drive question I have I do not feel anything at all

04-14-2007, 04:47 PM	#29 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 20,430 OS: win 2000 pro / Win XP pro My System	Re: Sata Drive question I have enjoed this collaboration with all invloved I wish there was something more I could think of to try, but the drive is failing at a very elementary level. So their is little remaining that it could be? recap time: you have tried multiple molex power connectors (dont use the sata power plugs, those stink) ? you have tried the working drives sata data cable on the questionable drive? you have used the know working sata port ? I can not think of anything you have missed? __________________ I still know nothing and I respect that fact, striving to improve and, along the way, help anyone that comes from the place that I used to be! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial

04-14-2007, 04:52 PM	#31 (permalink)
wesjr Registered User Join Date: Apr 2007 Posts: 14 OS: XP sp2	Re: Sata Drive question I too agree, I have tried everything I can think of too. I have verified that the sata cables and power cables are fuctioning. I have swaped the known good drive w/ the one in question and all 4 sata ports work.

04-14-2007, 05:30 PM	#32 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,504 OS: win 7 32x 64x rtm	Re: Sata Drive question rma the drive __________________

04-15-2007, 07:35 AM	#33 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 20,430 OS: win 2000 pro / Win XP pro My System	Re: Sata Drive question Well; I think its safe to stray alittle off course here, as it appears the OP is headed for RMA with a dead drive ? I have experienced several real pain in the butt problems with PSU sata drive power plugs, most being the push down pin to secure the wires with-in the plug type. There is a little flat cap on the top of a sata drive power plug, lift that cap and you will see what holds the wire in the plug as well as makes the contact. If you get an active user in his case playing with air flow, dust removal, trying video cards etc. Disturbing these power connections in a busy case turns problematic in my experience. I have serviced several machines which got interupted power to the drives from these style conntectors. The four pin molex connector is a much better performer IMHO. I now avoid using the sata drive power plugs. another feauture I really like about the gigabyte mother boards are the positive snap lock sata data cables. __________________ I still know nothing and I respect that fact, striving to improve and, along the way, help anyone that comes from the place that I used to be! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial

04-17-2007, 12:06 PM	#34 (permalink)
wesjr Registered User Join Date: Apr 2007 Posts: 14 OS: XP sp2	Re: Sata Drive question I purchased the Dell 4700 2nd hand, so I assume RMA'n the drive is not possible