pinkle

Hello everyone.firstly i'd just like to say that i have very limited knowledge in the way that my computer works. My bro has just comletely revamped my pc, and when he left last night, i tried to copy files from my external harddrive (Seagate 250G) to my new hard drive .
i'm trying to transfer 30G worth of mp3s and stuff, and after about 1 minute, the blue screen of death appears. with an error saying"Kernal_Data_Inpage_Error" the ext hard drive is just plug and play, not software to install. I believe the motherboard is ASUS M2NPV-VM motherboard, the processor is AMD Athlon 64 x2 Dual-Core Processor . the chipset is Nvidia nForce430 MCP.

if anybody could help it would be much appreciated, and i'm sure i haven't put enough info there.

JohnthePilot

Hi and welcome to TSF.

Do you also get a message starting with something like 0xC000009A? If so, please make a note of the whole message and post back.

pinkle

the info i get is

KERNAL_DATA_INPAGE_ERROR

then stuff about firsttime it's happened

then

***STOP: 0x0000007A (0xEIC79908, 0xC0000185, 0xBF9185FB, 0x3F185860)
win32k.sys - address BF9185FB base at BF800000, Datestamp 43446958

hope that helps.

JohnthePilot

This is usually caused by a cabling error (unlikely with USB) or two devices using the same IRQ. Check in Device Manager under Disk Drives and check the drive properties for your external drive. Also, whilst in Device Manager check the status of the USB controllers.

To get into Device Manager, click on Start then right-click on My Computer, click on Properties and click on the Hardware tab and click on Device Manager. Disk Drives will be near the top. Click the + sign next to it and it should show all connected hard drives including your external drive. The USB controllers will be near the bottom.

pinkle

Thanks John, ive had a look. the onlt thing that seems to be questionable is under other devices, is has a yellow (!) just before Audio Device on High Dfinition Audio Bus, not sure what that means?

i've turned the external harddrive on and it's been running no problem.it's only when i go to transfere data that it brings on the BSOD.

JohnthePilot

Your drivers may need updated. If the audio is working OK I'd leave it alone. Let's sort one problem at a time.

Some of the files may be corrupted. You can do a repair by running chkdsk.
Click Start>run type cmd in the box and press OK. A DOS window will open. Type chkdsk x: (where x is the drive letter corresponding to your external drive) /f, so if the drive was f: you would enter chkdsk f: /f