Unusual click noise, then failure, with WD Raptor 74gig

jbradshaw77 · 02-24-2007, 04:32 PM

Hello,

This is the 2nd drive I've gotten from newegg, and now it's doing the same exact, EXACT, thing as the first one. First off, it makes this click noise every now and then. This isn't the usual "clickclickclickclickclickclick" that hard drives always make, it's more like a "shinck" sound. It's disturbing, and my ears can detect it every time it happens. Now, about 2 weeks in, which is when it started happening with my other drive, it's to the point some times where it'll make the noise, then the pointer freezes, and maybe about 15 seconds later the computer simply restarts. What's weird is that upon looking at the reviews over at newegg of this product, out of 300 or so, there is only ONE 1-star rating. The rest are all 5's, 4's..etc. No one is having this problem but me.

Do you think it's a power supply issue? Is it not getting enough power?

Specs:

DFI INFINITY NF ULTRAII-M2 Socket AM2 NVIDIA nForce4 Ultra ATX AMD Motherboard - Retail
COOLMAX "SLI" CXI-500B ATX v2.01 500W Power Supply - Retail
(2x) CORSAIR XMS2 1GB 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Desktop Memory Model CM2X1024-6400PRO - Retail
AMD Athlon 64 X2 4200+ Windsor 2.2GHz Socket AM2 Processor Model ADA4200CUBOX - Retail
SAPPHIRE 100189L Radeon X1900GT 256MB GDDR3 PCI Express x16 VIVO HDCP Video Card - Retail
Creative Sound Blaster Audigy2 ZS Platinum 7.1 Channels PCI Interface Sound Card - Retail

Thanks,
J

**FreoHeaveho** · 02-24-2007, 04:35 PM

I would recommend that you back up any data you have on there that you cannot bear to loose. Your drive sounds like it has a mechanical fault unfortunately. Is it possible that they fixed it, and resent the same drive to you? Anyway, your drive sounds like it has failed so back it up, and send it back. Sorry mate.

dai · 02-25-2007, 10:31 AM

check your power requirements
http://www.extreme.outervision.com/psucalculator.jsp
add 30% to the end result
run the wd error checking utility on the drive

jbradshaw77 · 02-25-2007, 11:18 AM

I ran that test on the page, and I think I put more specs than I needed, but it came out at 429 watts. Obviously 30% added to that is much more than 500, so do you think I should go ahead and get a 600?

Do you know where I can find the error checking utility you speak of?

Thanks for your help guys. And it is possible they sent the same one back. I hope not though!

J

dai · 02-25-2007, 11:24 AM

http://support.wdc.com/download/
http://www.techsupportforum.com/showthread.php?t=107466

02-24-2007, 04:32 PM	#1 (permalink)
jbradshaw77 Registered User Join Date: Nov 2006 Posts: 61 OS: Windows XP Pro SP2	Unusual click noise, then failure, with WD Raptor 74gig Hello, This is the 2nd drive I've gotten from newegg, and now it's doing the same exact, EXACT, thing as the first one. First off, it makes this click noise every now and then. This isn't the usual "clickclickclickclickclickclick" that hard drives always make, it's more like a "shinck" sound. It's disturbing, and my ears can detect it every time it happens. Now, about 2 weeks in, which is when it started happening with my other drive, it's to the point some times where it'll make the noise, then the pointer freezes, and maybe about 15 seconds later the computer simply restarts. What's weird is that upon looking at the reviews over at newegg of this product, out of 300 or so, there is only ONE 1-star rating. The rest are all 5's, 4's..etc. No one is having this problem but me. Do you think it's a power supply issue? Is it not getting enough power? Specs: DFI INFINITY NF ULTRAII-M2 Socket AM2 NVIDIA nForce4 Ultra ATX AMD Motherboard - Retail COOLMAX "SLI" CXI-500B ATX v2.01 500W Power Supply - Retail (2x) CORSAIR XMS2 1GB 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Desktop Memory Model CM2X1024-6400PRO - Retail AMD Athlon 64 X2 4200+ Windsor 2.2GHz Socket AM2 Processor Model ADA4200CUBOX - Retail SAPPHIRE 100189L Radeon X1900GT 256MB GDDR3 PCI Express x16 VIVO HDCP Video Card - Retail Creative Sound Blaster Audigy2 ZS Platinum 7.1 Channels PCI Interface Sound Card - Retail Thanks, J

02-24-2007, 04:35 PM	#2 (permalink)
FreoHeaveho TSF Enthusiast Join Date: Aug 2006 Location: Australia Posts: 3,213 OS: Windows Vista Ultimate 64 SP2, Windows XP Professional SP3, Mac OSX Leopard My System	I would recommend that you back up any data you have on there that you cannot bear to loose. Your drive sounds like it has a mechanical fault unfortunately. Is it possible that they fixed it, and resent the same drive to you? Anyway, your drive sounds like it has failed so back it up, and send it back. Sorry mate. __________________ PC Wizard-VGA 2009 Charts-Power Supply Info-Multi/Single Rail PSU?-Speedfan-Driver Sweeper

02-25-2007, 10:31 AM	#3 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,237 OS: win 7 32x 64x rtm	check your power requirements http://www.extreme.outervision.com/psucalculator.jsp add 30% to the end result run the wd error checking utility on the drive __________________

02-25-2007, 11:24 AM	#5 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,237 OS: win 7 32x 64x rtm	http://support.wdc.com/download/ http://www.techsupportforum.com/showthread.php?t=107466 __________________

02-25-2007, 11:18 AM	#4 (permalink)
jbradshaw77 Registered User Join Date: Nov 2006 Posts: 61 OS: Windows XP Pro SP2	I ran that test on the page, and I think I put more specs than I needed, but it came out at 429 watts. Obviously 30% added to that is much more than 500, so do you think I should go ahead and get a 600? Do you know where I can find the error checking utility you speak of? Thanks for your help guys. And it is possible they sent the same one back. I hope not though! J