Freeze when playing games or video

SGemster · 01-11-2007, 07:12 AM

I am running XP Professional and while playing a video game or watching a DVD my internal hard drive repeats a click and spinning up cylcle until my audio crackles and goes intermittent and then the screen freezes and I have to restart my computer. It also takes a long time to reboot. I would appreciate any advice you might offer. I have tried reinstalling the sound and video drivers. Thanks! Sam

crazijoe · 01-11-2007, 07:17 AM

Hello and welcome to TSF.
Download the drive manufacturers disk utility and run a diagnostic against the drive. You can five the appropriate app download in my sig below.

SGemster · 01-11-2007, 08:05 AM

Thanks for your reply. I tried the scan and it passed the tests. Any other thoughts. THanks! Sam

MaverickUK · 01-11-2007, 09:32 AM

Can you state all your system specifications and your PSU?

SGemster · 01-11-2007, 10:40 AM

I have a Pent4 2.20mghz processor with a Western Digital 80gig internal drive with Windows XP Pro. An external 200 gig drive, internal DVD/CD drive, external DVD/CD drive, ATI Radeon 9800 Pro video card, Creative SB Audigy 2 ZS sound card, a network card (attached to a cable modem) and a USB/Firewire card. I have less than 1/3 of the available space used on both drives. I built the system myself a few years ago and have done some upgrades, but nothing recent. Thanks! Sam

crazijoe · 01-11-2007, 12:11 PM

Do you have any spec on the PSU?

SGemster · 01-11-2007, 04:01 PM

I had the Power supply replaced about a year ago by a local tech. He said it is plenty of power for my system. When I had Power supply problems before the machine would restart sporadically. This isn't anything like that. The sceen usually goes black during the video playback. Sometimes I can get it back up and sometimes I have to reboot. Thanks again for your help.
Sam

dai · 01-11-2007, 04:06 PM

run
chkdsk /f /r

SGemster · 01-11-2007, 04:14 PM

Says volume is in use by another process. I chose to run on start up and restarted but it didn't seem to work. What am I doing wrong? Thanks SAM

dai · 01-11-2007, 04:17 PM

try it from the recovery console
to get to the recovery console,boot from the xp disk and choose install
when the repair option comes up press R when it asks

01-11-2007, 07:12 AM	#1 (permalink)
SGemster Registered User Join Date: Jan 2007 Posts: 5 OS: Windows XP Professional	Freeze when playing games or video I am running XP Professional and while playing a video game or watching a DVD my internal hard drive repeats a click and spinning up cylcle until my audio crackles and goes intermittent and then the screen freezes and I have to restart my computer. It also takes a long time to reboot. I would appreciate any advice you might offer. I have tried reinstalling the sound and video drivers. Thanks! Sam

01-11-2007, 07:17 AM	#2 (permalink)
crazijoe Registered User Join Date: Oct 2004 Location: Omaha, The Center of the Universe Posts: 7,632 OS: WinXP, Win2K3 My System	Hello and welcome to TSF. Download the drive manufacturers disk utility and run a diagnostic against the drive. You can five the appropriate app download in my sig below. __________________ Microsoft MCSA + Messaging, MVP, A+, Network+ http://i16.photobucket.com/albums/b3...other/Help.jpg Do you want a real Republican? HDD diagnostic tools / HDD data recovery software

01-11-2007, 08:05 AM	#3 (permalink)
SGemster Registered User Join Date: Jan 2007 Posts: 5 OS: Windows XP Professional	Ran WD hard drive scan and it passed! Thanks for your reply. I tried the scan and it passed the tests. Any other thoughts. THanks! Sam

01-11-2007, 09:32 AM	#4 (permalink)
MaverickUK Tech Hardware Team Join Date: Sep 2005 Location: Cheshire, England. Posts: 861 OS: XP Home My System	Can you state all your system specifications and your PSU? __________________ Currently studying: CompTIA A+ CompTIA N+ Cisco Certified Network Associate

01-11-2007, 10:40 AM	#5 (permalink)
SGemster Registered User Join Date: Jan 2007 Posts: 5 OS: Windows XP Professional	System Spec's I have a Pent4 2.20mghz processor with a Western Digital 80gig internal drive with Windows XP Pro. An external 200 gig drive, internal DVD/CD drive, external DVD/CD drive, ATI Radeon 9800 Pro video card, Creative SB Audigy 2 ZS sound card, a network card (attached to a cable modem) and a USB/Firewire card. I have less than 1/3 of the available space used on both drives. I built the system myself a few years ago and have done some upgrades, but nothing recent. Thanks! Sam

01-11-2007, 12:11 PM	#6 (permalink)
crazijoe Registered User Join Date: Oct 2004 Location: Omaha, The Center of the Universe Posts: 7,632 OS: WinXP, Win2K3 My System	Do you have any spec on the PSU? __________________ Microsoft MCSA + Messaging, MVP, A+, Network+ http://i16.photobucket.com/albums/b3...other/Help.jpg Do you want a real Republican? HDD diagnostic tools / HDD data recovery software

01-11-2007, 04:01 PM	#7 (permalink)
SGemster Registered User Join Date: Jan 2007 Posts: 5 OS: Windows XP Professional	PSU info I had the Power supply replaced about a year ago by a local tech. He said it is plenty of power for my system. When I had Power supply problems before the machine would restart sporadically. This isn't anything like that. The sceen usually goes black during the video playback. Sometimes I can get it back up and sometimes I have to reboot. Thanks again for your help. Sam

01-11-2007, 04:06 PM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,254 OS: win 7 32x 64x rtm	run chkdsk /f /r __________________

01-11-2007, 04:14 PM	#9 (permalink)
SGemster Registered User Join Date: Jan 2007 Posts: 5 OS: Windows XP Professional	Won't run Disk check Says volume is in use by another process. I chose to run on start up and restarted but it didn't seem to work. What am I doing wrong? Thanks SAM

01-11-2007, 04:17 PM	#10 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,254 OS: win 7 32x 64x rtm	try it from the recovery console to get to the recovery console,boot from the xp disk and choose install when the repair option comes up press R when it asks __________________