Freeze when playing games or video

SGemster · 01-11-2007, 06:12 AM

I am running XP Professional and while playing a video game or watching a DVD my internal hard drive repeats a click and spinning up cylcle until my audio crackles and goes intermittent and then the screen freezes and I have to restart my computer. It also takes a long time to reboot. I would appreciate any advice you might offer. I have tried reinstalling the sound and video drivers. Thanks! Sam

crazijoe · 01-11-2007, 06:17 AM

Hello and welcome to TSF.
Download the drive manufacturers disk utility and run a diagnostic against the drive. You can five the appropriate app download in my sig below.

SGemster · 01-11-2007, 07:05 AM

Thanks for your reply. I tried the scan and it passed the tests. Any other thoughts. THanks! Sam

MaverickUK · 01-11-2007, 08:32 AM

Can you state all your system specifications and your PSU?

SGemster · 01-11-2007, 09:40 AM

I have a Pent4 2.20mghz processor with a Western Digital 80gig internal drive with Windows XP Pro. An external 200 gig drive, internal DVD/CD drive, external DVD/CD drive, ATI Radeon 9800 Pro video card, Creative SB Audigy 2 ZS sound card, a network card (attached to a cable modem) and a USB/Firewire card. I have less than 1/3 of the available space used on both drives. I built the system myself a few years ago and have done some upgrades, but nothing recent. Thanks! Sam

crazijoe · 01-11-2007, 11:11 AM

Do you have any spec on the PSU?

SGemster · 01-11-2007, 03:01 PM

I had the Power supply replaced about a year ago by a local tech. He said it is plenty of power for my system. When I had Power supply problems before the machine would restart sporadically. This isn't anything like that. The sceen usually goes black during the video playback. Sometimes I can get it back up and sometimes I have to reboot. Thanks again for your help.
Sam

dai · 01-11-2007, 03:06 PM

run
chkdsk /f /r

SGemster · 01-11-2007, 03:14 PM

Says volume is in use by another process. I chose to run on start up and restarted but it didn't seem to work. What am I doing wrong? Thanks SAM

dai · 01-11-2007, 03:17 PM

try it from the recovery console
to get to the recovery console,boot from the xp disk and choose install
when the repair option comes up press R when it asks

01-11-2007, 06:12 AM	#1 (permalink)
SGemster Registered User Join Date: Jan 2007 Posts: 5 OS: Windows XP Professional	Freeze when playing games or video I am running XP Professional and while playing a video game or watching a DVD my internal hard drive repeats a click and spinning up cylcle until my audio crackles and goes intermittent and then the screen freezes and I have to restart my computer. It also takes a long time to reboot. I would appreciate any advice you might offer. I have tried reinstalling the sound and video drivers. Thanks! Sam

01-11-2007, 06:17 AM	#2 (permalink)
crazijoe Registered User Join Date: Oct 2004 Location: Omaha, The Center of the Universe Posts: 7,632 OS: WinXP, Win2K3 My System	Hello and welcome to TSF. Download the drive manufacturers disk utility and run a diagnostic against the drive. You can five the appropriate app download in my sig below. __________________ Microsoft MCSA + Messaging, MVP, A+, Network+ http://i16.photobucket.com/albums/b3...other/Help.jpg Do you want a real Republican? HDD diagnostic tools / HDD data recovery software

01-11-2007, 07:05 AM	#3 (permalink)
SGemster Registered User Join Date: Jan 2007 Posts: 5 OS: Windows XP Professional	Ran WD hard drive scan and it passed! Thanks for your reply. I tried the scan and it passed the tests. Any other thoughts. THanks! Sam

01-11-2007, 08:32 AM	#4 (permalink)
MaverickUK Tech Hardware Team Join Date: Sep 2005 Location: Cheshire, England. Posts: 766 OS: XP Home My System	Can you state all your system specifications and your PSU? __________________ Currently studying: CompTIA A+ CompTIA N+ Cisco Certified Network Associate

01-11-2007, 09:40 AM	#5 (permalink)
SGemster Registered User Join Date: Jan 2007 Posts: 5 OS: Windows XP Professional	System Spec's I have a Pent4 2.20mghz processor with a Western Digital 80gig internal drive with Windows XP Pro. An external 200 gig drive, internal DVD/CD drive, external DVD/CD drive, ATI Radeon 9800 Pro video card, Creative SB Audigy 2 ZS sound card, a network card (attached to a cable modem) and a USB/Firewire card. I have less than 1/3 of the available space used on both drives. I built the system myself a few years ago and have done some upgrades, but nothing recent. Thanks! Sam

01-11-2007, 11:11 AM	#6 (permalink)
crazijoe Registered User Join Date: Oct 2004 Location: Omaha, The Center of the Universe Posts: 7,632 OS: WinXP, Win2K3 My System	Do you have any spec on the PSU? __________________ Microsoft MCSA + Messaging, MVP, A+, Network+ http://i16.photobucket.com/albums/b3...other/Help.jpg Do you want a real Republican? HDD diagnostic tools / HDD data recovery software

01-11-2007, 03:01 PM	#7 (permalink)
SGemster Registered User Join Date: Jan 2007 Posts: 5 OS: Windows XP Professional	PSU info I had the Power supply replaced about a year ago by a local tech. He said it is plenty of power for my system. When I had Power supply problems before the machine would restart sporadically. This isn't anything like that. The sceen usually goes black during the video playback. Sometimes I can get it back up and sometimes I have to reboot. Thanks again for your help. Sam

01-11-2007, 03:06 PM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 53,771 OS: vista 32x 64x ultimate retail	run chkdsk /f /r __________________

01-11-2007, 03:14 PM	#9 (permalink)
SGemster Registered User Join Date: Jan 2007 Posts: 5 OS: Windows XP Professional	Won't run Disk check Says volume is in use by another process. I chose to run on start up and restarted but it didn't seem to work. What am I doing wrong? Thanks SAM

01-11-2007, 03:17 PM	#10 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 53,771 OS: vista 32x 64x ultimate retail	try it from the recovery console to get to the recovery console,boot from the xp disk and choose install when the repair option comes up press R when it asks __________________