computers won't recognize an external HD

matador_de_sa · 01-08-2007, 06:55 PM

I just got an external enclosure for a hard drive I no longer have enough IDE controllers for. I have already used this hard drive for a long time so I know that it's working. I followed the instructions given by Azio (the manufacturer) exactly. My problem is that it shows up in device manager, but it is not a letter drive. In device manager it is under disk drives and it says the model of my drive and something like a2 USB. It says that the device is functioning, but it doesn't show up under anything except device manager. What do I need to do to get it working (I have some fairly important things on this hard drive). I have tried it on 2 different computers but they both have the same exact problem.

**Baldie559** · 01-08-2007, 09:25 PM

Go to control panel, administrative tools, computer managment, then disk management under storage. To the right you'll see a list of active hard drives. To the bottom right, if you scroll down you should see the external drive. Go to it and right click and go to "change drive letter and paths". Change the drive to another letter (J: or I: depends on you). Sometimes the drive letter needs to be changed in order for windows to recognize it.

matador_de_sa · 01-08-2007, 09:40 PM

my hard drive doesn't show up under disk management. The only one that's there is my c drive and I guess a partition of the c drive (it's FAT and is only 39MB).

01-08-2007, 06:55 PM	#1 (permalink)
matador_de_sa Registered User Join Date: Jan 2007 Posts: 2 OS: XP	computers won't recognize an external HD I just got an external enclosure for a hard drive I no longer have enough IDE controllers for. I have already used this hard drive for a long time so I know that it's working. I followed the instructions given by Azio (the manufacturer) exactly. My problem is that it shows up in device manager, but it is not a letter drive. In device manager it is under disk drives and it says the model of my drive and something like a2 USB. It says that the device is functioning, but it doesn't show up under anything except device manager. What do I need to do to get it working (I have some fairly important things on this hard drive). I have tried it on 2 different computers but they both have the same exact problem.

01-08-2007, 09:25 PM	#2 (permalink)
Baldie559 TSF Enthusiast Join Date: Nov 2006 Location: California Posts: 651 OS: Xp and Vista	Go to control panel, administrative tools, computer managment, then disk management under storage. To the right you'll see a list of active hard drives. To the bottom right, if you scroll down you should see the external drive. Go to it and right click and go to "change drive letter and paths". Change the drive to another letter (J: or I: depends on you). Sometimes the drive letter needs to be changed in order for windows to recognize it.

01-08-2007, 09:40 PM	#3 (permalink)
matador_de_sa Registered User Join Date: Jan 2007 Posts: 2 OS: XP	my hard drive doesn't show up under disk management. The only one that's there is my c drive and I guess a partition of the c drive (it's FAT and is only 39MB).