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#1 (permalink) |
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Registered User
Join Date: Oct 2006
Posts: 3
OS: XP
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Operating Systems: Computer wont load, keeps restarting
I have windows xp and my son turned it off incorrectly without letting it go through its correct shutdown he turned the power off before it had finished shutdown
Now it will not boot up correctly and a black screen pops up with 1. normal startup 2. last known good config 3. safe mode. etc. whenever i choose any of the choices, it continues to loadup, until it restarts completely and brings me back to the 1. normal startup 2. last known good config 3. safe mode. screen The stop error is 0X00000ED. I have tried the Repair on cd but drive does not show I have two drives C,D D shoes itself but no C. Within disc management both drives show but C has no format? is there any way i can bypass this without formatting? i have 2 harddrives and i dont want to format because i have a lot of things i dont want to lose. Thanks Tony |
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#3 (permalink) |
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Mentor Hardware Team
Join Date: Jun 2006
Location: Panama
Posts: 1,240
OS: WinXP Pro SP2; Windows Server 2003; Windows Vista Ultimate; Vista Business
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Turning off XP with the power button instead of the shutdown command really doesn't matter, and will not cause you grief. So I doubt that precipitated this problem. It sounds to me like your hard drive may have a physical problem. I would try to run a diagnostic on it using the manufacturer's diagnostic program available from the hard drive maker's website. You can usually make a bootable floppy or CDROM to run the program, which does not run from within Windows, so it doesn't matter that you cannot get to Windows. I really would do this before anything else.
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