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| Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba |
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#1 (permalink) |
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Registered User
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Hdd Error!
My dad's work computer (read: important non-backed up docs) just had a hard drive failure..this happened a few days ago but a reboot fixed, not so this time around. Even put his HDD in my computer, my computer declared it unformatted. Is there anyway to recover the contents? He works in the medical industry so ne needs them docs!
UNMOUNTABLE_BOOT_VOLUME ![]() ![]() ![]() (CPU1 in left pane)
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For proper support: what are you running? graphics, cpu, m/board, ram, PSU brand wattage PCI-E requires 26 amps at 12 volts. That's a 650W PSU. Power Supply Info and Selection . Info on thermal compounds & application . TEST PSU USING MULTI-METER . Bench Testing Your System |
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#3 (permalink) |
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Registered User
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the HDD is SATA
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For proper support: what are you running? graphics, cpu, m/board, ram, PSU brand wattage PCI-E requires 26 amps at 12 volts. That's a 650W PSU. Power Supply Info and Selection . Info on thermal compounds & application . TEST PSU USING MULTI-METER . Bench Testing Your System |
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#4 (permalink) |
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Manager Emeritus, I'm blond, James Blond
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So, in this case (the HDD is plugged in a SATA controller), only the "Damaged File System" section applies.
Please perform this step from aforementioned article (i.e. Recovery Console, chkdsk /r & fixboot) and post back! P.S. Due to the fact this HDD contains non-backed-up data, I strongly recommend you to slave it in a functional PC (make sure to set its jumpers right) and see if you can gain access to its contained data for a safe retrieval before moving on to the Recovery Console approach. |
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#5 (permalink) |
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Registered User
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The HDD's (neither my 160 or the corrupt 80) do not have user-end provisions for pins (they say factory use only and are not labeled), slave and master is set through which motherboard slot use used (SATA-0 and SATA-2). As previously said, I alreadyc onnected the HDD to my computer and it set up as Local Disk (F). When i tried to access it, a notice came up asking me if I wanted to format the drive. The computer goes to BSOD in both normal and safe boot. I attempted to do a safe recover off the Dell XP recover disk, but evidently the computer must first make it to safe mode to be able to read the CD drive (I changed boot sequence to make sure, still didn't work).
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For proper support: what are you running? graphics, cpu, m/board, ram, PSU brand wattage PCI-E requires 26 amps at 12 volts. That's a 650W PSU. Power Supply Info and Selection . Info on thermal compounds & application . TEST PSU USING MULTI-METER . Bench Testing Your System |
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#6 (permalink) |
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Registered User
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The Faulty HDD:
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For proper support: what are you running? graphics, cpu, m/board, ram, PSU brand wattage PCI-E requires 26 amps at 12 volts. That's a 650W PSU. Power Supply Info and Selection . Info on thermal compounds & application . TEST PSU USING MULTI-METER . Bench Testing Your System |
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#7 (permalink) |
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Manager Emeritus, I'm blond, James Blond
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OK then, let us do the following. You insert the Windows Installation CD in your CD drive, you boot and immediately enter the BIOS Setup to change the boot sequence so that the CD-ROM is first. (While still inside the BIOS Setup, please also confirm that all the settings that relate to your SATA Controller and configuration are acurate and correct - there is a possibility that they produce this error.) You save your changes and exit; your computer reboots and posts a message saying "Boot from CD..." At this point you press any key, and the Windows Installation kicks in. When you see the following screen, you press ENTER.
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#8 (permalink) |
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Registered User
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we have a 120 GB Seagate in it now (IDE HDD). I tried to use the XP disc to go straight to repair, and it did not recognize any data on the damaged drive. XP recognized the drive as E:\ but could not read it, so in the repair console I typed
CD "E:\documents and settings\[name]" and it would not read the directory. It also could not find "E:\windows".
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For proper support: what are you running? graphics, cpu, m/board, ram, PSU brand wattage PCI-E requires 26 amps at 12 volts. That's a 650W PSU. Power Supply Info and Selection . Info on thermal compounds & application . TEST PSU USING MULTI-METER . Bench Testing Your System |
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#9 (permalink) | ||
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Manager Emeritus, I'm blond, James Blond
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Quote:
Quote:
The procedure I've outlined above, has to be performed with this problematic HDD as the only hard disk on the computer, and then attempting to launch a Windows Repair Instalation for the OS already installed in this HDD. Please perform this procedure exactly as described above in detail, and see if the existing Windows Installation will come up. Also, keep in mind this: You cannot launch the Recovery Console for a SATA-controlled HDD if you fail to load the proper Windows SATA drivers. Maybe the Recovery Console gives a "DOS feeling" but it's not DOS... You will still need to have an appropriate floppy diskette with the right SATA drivers and load them via F6 after having pressed "R" for Recovery Console and before the Recovery Console kicks in. Please keep in mind that me not having the details to your system specs restricts me from becoming more to-the-point regarding your correct settings. Moreover, please do not overlook the BIOS Setup part I already mentioned. A methodical and systematic troubleshooting process can alleviate all computer pains... If you need further clarifications, do not hesitate to ask. |
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#10 (permalink) | |
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Registered User
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Quote:
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For proper support: what are you running? graphics, cpu, m/board, ram, PSU brand wattage PCI-E requires 26 amps at 12 volts. That's a 650W PSU. Power Supply Info and Selection . Info on thermal compounds & application . TEST PSU USING MULTI-METER . Bench Testing Your System |
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#11 (permalink) |
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Registered User
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I think it is terminal..the SATA disc in my computer runs at 113°F max (85° room temp) and the other computer is a 4700 (mine's a 4600) and the faulty HDD is 135° according to my heat gun whle inside the case and plugged in. I just removed it due to excessive case heat.
__________________
For proper support: what are you running? graphics, cpu, m/board, ram, PSU brand wattage PCI-E requires 26 amps at 12 volts. That's a 650W PSU. Power Supply Info and Selection . Info on thermal compounds & application . TEST PSU USING MULTI-METER . Bench Testing Your System |
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