Missing 2nd Drive

Old Silver · 07-03-2006, 07:36 AM

Hi,I know I am going to go over some old ground,but.I have just had to fit a replacement 2nd disk, it doe's not show up in My computer or device manager.It is listed in the bois as slave(unless this is my old one).
I have just spent a long time looking in this forum for answers.The best info I could find was it will not show up in Windows until it is formatted.I followed the instruction: open diskmgmt.mscif it is there,right click it and format.Err it is not showing up in there.What do I do now please.I have been all through Windows trouble shooting but no go.
Please can you help.
Cheers
Old Silver
I am now going to close down, boot up again,and check the bois again and anything else I can think of.Will log on later.Thank you.

cjschaf · 07-03-2006, 08:43 AM

Double check the jumper settings on both of your HD's. Make sure that the the second drive is set as slave and on the proper slot on the cable.

Old Silver · 07-03-2006, 09:42 AM

Thanks for getting back to me.Sorry I have been so long myself,I have been checking the jumpers and other connections.every thing seems OK,the disk is still listed in the bois as the slave with the correct size.It is a Maxtor drive,I know they have been bought out,but do you think there could be help there?
Thanks again,
Old Silver.

cjschaf · 07-03-2006, 01:05 PM

Yes, you can get information on the jumper settings from the website. I have gone there before.

Another thing to try is to connect it to the cable that your CD drive is on.

If you are just looking to format the drive there are other options....
Connect the drive as the master (change the jumper settings)
If you have a Windows CD you can format the drive with the CD
Or you can use the floppy from 98/ME.
Another option is a program that makes a CD and does the format for you. I have used D-Ban on a few occations. It formats the drive and writes over the content to erase any trace of old data. (Normally I use this before i send an old computer to be recycled). But you can make a CD from the ISO image.

dai · 07-03-2006, 01:07 PM

d/load the maxtor utility for formatting the drive

Old Silver · 07-03-2006, 01:11 PM

Hi Again,After checking jumpers,connections and the bois I went to makers wed site,but their installation software read too techy for me!!!I closed down,had a coffee and a think,so I booted up,opened diskmgmy.msc to see if there was any change and Eureeka there it was, I right clicked, clicked format and away it went.It seems to be working fine now.
Thank you for you help cjschaf.
Cheers.
Old Silver

Old Silver · 07-04-2006, 06:00 AM

Whoops, Further to my joy of the disk appearing and I formatted it,It was then shown in MY Computer.Today when I booted up to start backing up IT HAS DISAPPEARED again, it is noteven showing in diskmgmt.msc where I formatted it and it shew up as healthy.Please what has happened now???
Would appreciate further help from you lads.
Thanks
Old Silver

Old Silver · 07-04-2006, 10:54 AM

Hi lads, it's Old Silver again,sorry about this but I have had this drive in and out changing jumpers ie Slave, Slave with Cable Select (what ever that is) and just Cable Select, but a message keeps popping up "Primary Slave Disk Error Press F1 to resume" but nothing works except in slave position, then sometimes it shows up in My Computer I close down reboot and it has disappeared like a wrinkley ninja.It is back now and to prove it I copied something to it. Late thought, do you think it could be the IDE cable and should get a new one to try??? silly question I know.
Thankyou again,
Old Silver

dai · 07-04-2006, 11:08 AM

put in a new 80 wire cable
you either use cable select or master and slave you cannot mix them,i prefer master and slave setting

Old Silver · 07-05-2006, 05:48 AM

Hi Dai,Just bought a new 80 wire cable as you suggested,made sure the jumpers were set to master and slave and booted up. The message still came up ""Primary Slave Hard Disk Error. Press F1 to resume" and of course it is not showing up in My Computer even though it is formatted and I did a successful save to it when it did appear. I just do not know what to do next. Trouble shooting not being my best subject. Again any help from your end would be very welcome.
Thank you,
Old Silver

Old Silver · 07-05-2006, 10:14 AM

Hi All, Dai I got and fitted a new cable but no change. Now my sign in is Old Silver not Qucksilver, so after another coffee and a think, it dawned on me to visit the Mobo makers site. I visited the FAQs first, the first question was very similar to mine, and the answer was, both Master and Slave MUST be jumpered to Cable select. So I rejumpered both, booted up and Bingo..it work like a dream.
So thank you again for your help.
Cheers,
Old Silver

dai · 07-05-2006, 11:20 AM

all's well then

07-03-2006, 07:36 AM	#1 (permalink)
Old Silver Registered User Join Date: Apr 2006 Location: Suffolk, UK Posts: 14 OS: Windows XP Home	Missing 2nd Drive Hi,I know I am going to go over some old ground,but.I have just had to fit a replacement 2nd disk, it doe's not show up in My computer or device manager.It is listed in the bois as slave(unless this is my old one). I have just spent a long time looking in this forum for answers.The best info I could find was it will not show up in Windows until it is formatted.I followed the instruction: open diskmgmt.mscif it is there,right click it and format.Err it is not showing up in there.What do I do now please.I have been all through Windows trouble shooting but no go. Please can you help. Cheers Old Silver I am now going to close down, boot up again,and check the bois again and anything else I can think of.Will log on later.Thank you.

07-03-2006, 09:42 AM	#3 (permalink)
Old Silver Registered User Join Date: Apr 2006 Location: Suffolk, UK Posts: 14 OS: Windows XP Home	Missing 2nd Drive Thanks for getting back to me.Sorry I have been so long myself,I have been checking the jumpers and other connections.every thing seems OK,the disk is still listed in the bois as the slave with the correct size.It is a Maxtor drive,I know they have been bought out,but do you think there could be help there? Thanks again, Old Silver.

07-03-2006, 01:07 PM	#5 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,678 OS: win 7 32x 64x rtm	d/load the maxtor utility for formatting the drive __________________

07-03-2006, 01:11 PM	#6 (permalink)
Old Silver Registered User Join Date: Apr 2006 Location: Suffolk, UK Posts: 14 OS: Windows XP Home	Missing 2nd Drive Hi Again,After checking jumpers,connections and the bois I went to makers wed site,but their installation software read too techy for me!!!I closed down,had a coffee and a think,so I booted up,opened diskmgmy.msc to see if there was any change and Eureeka there it was, I right clicked, clicked format and away it went.It seems to be working fine now. Thank you for you help cjschaf. Cheers. Old Silver

07-04-2006, 06:00 AM	#7 (permalink)
Old Silver Registered User Join Date: Apr 2006 Location: Suffolk, UK Posts: 14 OS: Windows XP Home	Missing 2nd Drive Whoops, Further to my joy of the disk appearing and I formatted it,It was then shown in MY Computer.Today when I booted up to start backing up IT HAS DISAPPEARED again, it is noteven showing in diskmgmt.msc where I formatted it and it shew up as healthy.Please what has happened now??? Would appreciate further help from you lads. Thanks Old Silver

07-03-2006, 08:43 AM	#2 (permalink)
cjschaf Registered User Join Date: Oct 2004 Location: Buffalo Posts: 117 OS: Vista	Double check the jumper settings on both of your HD's. Make sure that the the second drive is set as slave and on the proper slot on the cable.

07-03-2006, 01:05 PM	#4 (permalink)
cjschaf Registered User Join Date: Oct 2004 Location: Buffalo Posts: 117 OS: Vista	Yes, you can get information on the jumper settings from the website. I have gone there before. Another thing to try is to connect it to the cable that your CD drive is on. If you are just looking to format the drive there are other options.... Connect the drive as the master (change the jumper settings) If you have a Windows CD you can format the drive with the CD Or you can use the floppy from 98/ME. Another option is a program that makes a CD and does the format for you. I have used D-Ban on a few occations. It formats the drive and writes over the content to erase any trace of old data. (Normally I use this before i send an old computer to be recycled). But you can make a CD from the ISO image.

07-04-2006, 10:54 AM	#8 (permalink)
Old Silver Registered User Join Date: Apr 2006 Location: Suffolk, UK Posts: 14 OS: Windows XP Home	Missing 2nd Drive Hi lads, it's Old Silver again,sorry about this but I have had this drive in and out changing jumpers ie Slave, Slave with Cable Select (what ever that is) and just Cable Select, but a message keeps popping up "Primary Slave Disk Error Press F1 to resume" but nothing works except in slave position, then sometimes it shows up in My Computer I close down reboot and it has disappeared like a wrinkley ninja.It is back now and to prove it I copied something to it. Late thought, do you think it could be the IDE cable and should get a new one to try??? silly question I know. Thankyou again, Old Silver

07-04-2006, 11:08 AM	#9 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,678 OS: win 7 32x 64x rtm	put in a new 80 wire cable you either use cable select or master and slave you cannot mix them,i prefer master and slave setting __________________

07-05-2006, 05:48 AM	#10 (permalink)
Old Silver Registered User Join Date: Apr 2006 Location: Suffolk, UK Posts: 14 OS: Windows XP Home	Missing 2nd Drive Hi Dai,Just bought a new 80 wire cable as you suggested,made sure the jumpers were set to master and slave and booted up. The message still came up ""Primary Slave Hard Disk Error. Press F1 to resume" and of course it is not showing up in My Computer even though it is formatted and I did a successful save to it when it did appear. I just do not know what to do next. Trouble shooting not being my best subject. Again any help from your end would be very welcome. Thank you, Old Silver

07-05-2006, 10:14 AM	#11 (permalink)
Old Silver Registered User Join Date: Apr 2006 Location: Suffolk, UK Posts: 14 OS: Windows XP Home	Missing 2nd Drive Hi All, Dai I got and fitted a new cable but no change. Now my sign in is Old Silver not Qucksilver, so after another coffee and a think, it dawned on me to visit the Mobo makers site. I visited the FAQs first, the first question was very similar to mine, and the answer was, both Master and Slave MUST be jumpered to Cable select. So I rejumpered both, booted up and Bingo..it work like a dream. So thank you again for your help. Cheers, Old Silver

07-05-2006, 11:20 AM	#12 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,678 OS: win 7 32x 64x rtm	all's well then __________________