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Driver Support Request drivers or find help with drivers

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Old 01-09-2006, 04:52 PM   #1 (permalink)
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Join Date: Sep 2005
Posts: 128
OS: WINXP PRO


need some help finding drivers

the drivers needed are for the two rom drives in my machine
i thought that xp would have some default drivers however
apparently thats not the case here

the drives are nec dv-5700 a
and the other just says ide cdr/rw 8x4x32

i have searched for support on gateways site to no avail
also have searched google and thought i had it
from one of those driver sites that just
require free registration only to find that
afterwards they charge you for the drivers
if any1 could helpm in the effort i would be greatly appreciated


munoshi
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Old 01-10-2006, 10:09 AM   #2 (permalink)
dai
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Join Date: Jul 2004
Location: west australia
Posts: 53,514
OS: vista 32x 64x ultimate retail


the drivers are part of windows,you need to post your actual problem it is probably not caused by the drivers
in the device manager uninstall the drives and reboot
windows will reinstall the drives and the drivers,and i think you will find you still have the problem
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Old 01-11-2006, 12:40 AM   #3 (permalink)
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the drives are unresponsive , they are getting power and the computer recognizing them to the point where it shows it device manager
however it show exclamation points next to them, upon clicking
it says unable to load drivers for this device. driver may be missing or corrupt.


even disconnected and reconnected still same problem
i thought maybe it was the the way the drives were configured
i can never remember the name of it , something "switch"
heard that it is common on machines running more then just
one optical drive, i tried switching and meesing with ide cables
on board on drive even swapped for new ide cables
however everything seems to be as it should
tried running just one drive that was not successful
also swapped in some completely different drives but still
nothing.. does this problem sound familiar? i apologize for
posting in this forum as well , originaly i thought
that this was a driver issue, if you would like ill post
in another..
thanks munoshi

Last edited by munoshi; 01-11-2006 at 12:45 AM.
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Old 01-11-2006, 01:08 AM   #4 (permalink)
dai
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Join Date: Jul 2004
Location: west australia
Posts: 53,514
OS: vista 32x 64x ultimate retail


check you have jumpers correct on the back of the drives
set one to master and the other to slave
master goes on the end plug and slave to the middle plug of the eide cable
the eide cable goes into the drive with the red line alongside of the power plug
http://support.microsoft.com/default...b;EN-US;314060
http://support.microsoft.com/default...b;EN-US;320553
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