[SOLVED] Drivers for Inspiron 6000

lglenn1816 · 12-26-2009, 12:12 PM

Hi,

We had a virus on our laptop that a year ago neither Dell nor Microsoft could help us eliminate. Unfortunately when our Norton's expired the virus took over the computer. As a last resort after many, many hours we finally got the computer to reformat. The problem, ALL of the discs from Dell do not show the drivers for the Inspiron 6000 (we have about 3 other Dells). If I access the Dell site from another computer, it won't allow us to save the drivers but instead wants to install them. At this point we can't access the internet, can't set up the wireless or anything else. Can someone help direct us to a place where we can we can find these drivers?

Thank you,

Laura Glenn

IT-Tech · 12-26-2009, 04:48 PM

Hi and welcome!

You should be able to save the drivers you need onto the "other" system.

Go to the DELL SUPPORT website
http://support.dell.com/support/inde...=us&l=en&s=dhs
Click on Drivers & Downloads
Select Choose by Service Tag
Enter your service tag
http://support.dell.com/support/topi...sd&~mode=popup
Click on the GO button
Select your operating system
Locate the driver you want to download
Click DOWNLOAD button
If prompted to use the manger or use HTTP - select HTTP by pressing the download button in the USE HTTP selection area
When prompted to RUN, SAVE, or CANCEL
Select SAVE

You should be able to save the drivers and then transfer them to a media that will work in your other system!

Thanks!

lglenn1816 · 12-27-2009, 06:26 AM

Thank you - that helped a lot! What has me so frustrated is that my supposed drivers and utility disc didn't have my model computer on it so I couldn't update from that. I was able to download from the website and have things running - but not exactly the same as before (the icon for the wireless now looks like an upside down behive instead of the usual icon) but at this point - I will take it!

Thank you again!

IT-Tech · 12-27-2009, 06:45 AM

Hi and you are welcome.

Your system will appear somewhat different because you do not have all of the DELL software installed on it. Don't feel bad, I have worked with numerous people who have multiple systems from one manufacturer and can't seem to find the one they need.

The main thing is that your system is working and working properly?

Thanks! If you feel your problem has been resolved, please mark it SOLVED using the THREAD TOOLS.

Have a wonderufl day!

12-26-2009, 12:12 PM	#1 (permalink)
lglenn1816 Registered User Join Date: Dec 2009 Posts: 2 OS: XP	[SOLVED] Drivers for Inspiron 6000 Hi, We had a virus on our laptop that a year ago neither Dell nor Microsoft could help us eliminate. Unfortunately when our Norton's expired the virus took over the computer. As a last resort after many, many hours we finally got the computer to reformat. The problem, ALL of the discs from Dell do not show the drivers for the Inspiron 6000 (we have about 3 other Dells). If I access the Dell site from another computer, it won't allow us to save the drivers but instead wants to install them. At this point we can't access the internet, can't set up the wireless or anything else. Can someone help direct us to a place where we can we can find these drivers? Thank you, Laura Glenn

12-26-2009, 04:48 PM	#2 (permalink)
IT-Tech Tech Hardware Team Join Date: Oct 2009 Location: Evansville, Indiana, USA Posts: 849 OS: All Microsoft Operating Systems My System	Re: Drivers for Inspiron 6000 Hi and welcome! You should be able to save the drivers you need onto the "other" system. Go to the DELL SUPPORT website http://support.dell.com/support/inde...=us&l=en&s=dhs Click on Drivers & Downloads Select Choose by Service Tag Enter your service tag http://support.dell.com/support/topi...sd&~mode=popup Click on the GO button Select your operating system Locate the driver you want to download Click DOWNLOAD button If prompted to use the manger or use HTTP - select HTTP by pressing the download button in the USE HTTP selection area When prompted to RUN, SAVE, or CANCEL Select SAVE You should be able to save the drivers and then transfer them to a media that will work in your other system! Thanks! __________________ - I remove all threads from my subscription after 4 days if they become stagnate. If you post in a stagnate thread and still need my help, please send me a PM so I can pick it back up.

12-27-2009, 06:26 AM	#3 (permalink)
lglenn1816 Registered User Join Date: Dec 2009 Posts: 2 OS: XP	Re: Drivers for Inspiron 6000 Thank you - that helped a lot! What has me so frustrated is that my supposed drivers and utility disc didn't have my model computer on it so I couldn't update from that. I was able to download from the website and have things running - but not exactly the same as before (the icon for the wireless now looks like an upside down behive instead of the usual icon) but at this point - I will take it! Thank you again!

12-27-2009, 06:45 AM	#4 (permalink)
IT-Tech Tech Hardware Team Join Date: Oct 2009 Location: Evansville, Indiana, USA Posts: 849 OS: All Microsoft Operating Systems My System	Re: Drivers for Inspiron 6000 Hi and you are welcome. Your system will appear somewhat different because you do not have all of the DELL software installed on it. Don't feel bad, I have worked with numerous people who have multiple systems from one manufacturer and can't seem to find the one they need. The main thing is that your system is working and working properly? Thanks! If you feel your problem has been resolved, please mark it SOLVED using the THREAD TOOLS. Have a wonderufl day! __________________ - I remove all threads from my subscription after 4 days if they become stagnate. If you post in a stagnate thread and still need my help, please send me a PM so I can pick it back up.