Lycurgus

Ive seen alot of posts around regarding this same issue where after reinstalling windows or clean install of windows people have no sound.

I too am one of them, but..

Ive downloaded all my original drivers via the HP website for my model

hp website - my model
Speakers are fine and volumes aren't muted anywhere.
Checked motherboard for any signs of damage to inputs, appears to be good.

Operating System
Windows XP Home Edition Service Pack 3
Install Language: English (United States)
System Locale: English (United States)

System Model
HP Pavilion 061 ES012AA-ABG a1305a 0qu0211RE101ASTER00
System Serial Number: AUD61804H7 AP620
Enclosure Type: Desktop

Processor a
3.07 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded

Main Circuit Board b
Board: ECS Asterope 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 3.24 01/18/2007

Everything is in "working order" drivers are installed realtek soundmanager can be accessed. Device manager shows no yellow exclamation marks, just still no sound. Getting tired of uninstalling/reinstalling drivers ><!! Frustrating!!

Thanks..

Dogg

Goto Control Panel / Sounds and Audio Devices / Audio tab and check the default device for Sound Playback.

Lycurgus

May seem strange, but I have done all troubleshooting I can, as I said everything seems to be in working order but still no sound.

Sound and devices are set to default.

BIOS onboard has been changed to enable and auto. Ive uninstalled sound drivers and reinstalled a few times still nothing.

Speakers are fine, cables fine.

services.msc (windows audio) is enabled and started.
msinfo32 under components my Sound device is registered there

Hmm quite odd really.

BCCOMP

It may be an issue with SP3.
Was SP3 downloaded or part of the install?

Bill

Lycurgus

Unfortunately sound was same problem at sp2 (which was the windows cd)

I updated all windows updates to see if it would rectify the problem. I am pretty clueless at this point.

Surely the original drivers for my motherboard/System would work. But alas they dont.

Riskyone101

Go here and validate windows:
http://www.microsoft.com/genuine/val...displaylang=en

Lycurgus

windows was validated as soon as I installed windows xp home..
I did it over the phone because I wasnt able to get the net at the time I reinstalled windows.

I think best thing for me at this point is to buy a cheap sound card and still troubleshoot the problem after that.

Cause I do eventually want to solve this lol

BCCOMP

Is this your computer:
http://h10025.www1.hp.com/ewfrf/wc/s...845205&lang=en

Did you install the MS UAA driver before you installed the Audio?
Open the Device Manager
Click on the view tab
Show Hidden devices
See if you see any errors (yellow!)
Post any errors you may have.
Also look for the Microsoft Universal Audio Architecture driver (UAA) under System Devices to see if it is listed.

Bill

Bill

Lycurgus

Yeah it was installed because you cant even install the realtek sound drive from the hp website without getting an error saying UAA must be installed first.

Nothing showing up in device manager. As I said everything seems clean. Its got me baffled....

Going to try one more time of uninstalling everything and redownloading the drivers..

BCCOMP

Make sure you install the chipset driver first after you reinstall the OS
It is under Original drivers from this link:
http://h10025.www1.hp.com/ewfrf/wc/s...845205&lang=en

Bill

Lycurgus

Well i just reformatted my HD and reinstalled windows via CD (win XP home (sp2)) and just installed chipset driver and then UAA then Real tek from the HP website i mentioned earlier for my model and still nothing.

Totally lost now. I dont know what it could be

BCCOMP

Can I get a full Everest report (a link is under my signature)
Copy and paste the report to notepad and attach the report to the thread using the Go Advance option.

Did the sound work before you did a reinstall?

Thanks,
Bill

Lycurgus

Here is the report for the most recent reinstall I did where I just installed the chipset driver, Microsoft UAA and Realtek driver with no updates.

Thanks again for your patience.

And yeah sound was fine before the complete reformat and installation.

Attached Files

Report.txt (225.0 KB, 2 views)

BCCOMP

Hi,
As you stated, I also do not "see" whats going on with the sound issue.

Review this guide for the sound and make sure everything is set correctly
http://h10025.www1.hp.com/ewfrf/wc/d...845205&lang=en

Lets see if an updated sound driver will work
Uninstall the Realtek driver from Add/Remove Programs and in the Device Manager
Install this driver:
http://www.realtek.com.tw/DOWNLOADS/...&GetDown=false


I also noticed you have a Nvidia 7600GS video card that is installed, but the driver is not.
Do you have the driver for this card?
If not this should be the one:
http://www.nvidia.com/object/winxp_191.07_whql.html

What are the specs of your power supply?

Lycurgus

Yeah i have drivers for my graphics card just havent installed them since the new reinstall of windows as I wanted to just try chipset and audio drivers first to insure no conflicts.

300W PSU

I'll edit this post as soon as I try those other drivers soon.

Lycurgus

Well this kinda sucks. I figured out what was wrong but dont understand it.

Because I have changed my cases numerous amount of times on my new case i never bothered to hookup the front audio slots to the motherboard. (mainly because i hated looking for pinouts for my motherboard with 7 or so single wires to connect to the MB) zZzZz

Well I just took everything out of my case, cleaned motherboard dusted out fans etc etc a general clean and decided to hookup F_AUDIO to my suprise I had audio on windows startup. Kinda odd for me because I wasn't aware Front audio had to be plugged in to get the rear audio??!?!

So I unplugged all the wires from F_AUDIO and rebooted..... No sound????
Plugged them back in and viola sound

I'm very sorry for this going on so long, and feel kinda stupid atm. But i wasnt aware that Front audio needed to be plugged in for rear audio to work??

Thanks again to all who tried the almost impossible troubleshooting lol.
Thanks for the support and patience guys, especially Bill..

BCCOMP

Glad to hear you can hear again!
This is funny (I think?), it is the easy things we forget about.

Usually, if you have front Audio connections they are jumpered a certain way if they are not in use. If the jumpers are missing and the front audio connections are not connected, you will get no sound. This depends on the make and model of the board.

I am glad you have sorted it out.
Thanks for posting what you did.

Bill

Riskyone101

You need to be here: 400 watt PSU, a good quality one like Corsair.