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Old 10-25-2009, 12:13 PM   #1 (permalink)
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lol stuck can anyone help me out here

ok here is the deal working on a friends computer and i can get no internet connection. which would be an easy fix lol except he bought some cheap knock off hp from online and it only says hp compaq no model numbers nothing i have the driver details just can not find the right solution

pci\ven_14e4&dev_1696&subsys_12bc103&rev_03\4&3a321f38&0&10f0 any help would be greatly appreciated
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Old 10-25-2009, 05:12 PM   #2 (permalink)
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Re: lol stuck can anyone help me out here

Hello and Welcome to TSF,

Need the make of the computer?....isnt there a sticker anywhere around the tower with the model number on it?

Go here and see if it can be automatically detected:
http://welcome.hp.com/country/us/en/support.html
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Old 10-25-2009, 07:48 PM   #3 (permalink)
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Re: lol stuck can anyone help me out here

thats my problem the ethernet card is not working so i cant get online with it to check and no sticker inside or out anywhere
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Old 10-25-2009, 07:55 PM   #4 (permalink)
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Re: lol stuck can anyone help me out here

Hi,
The number indicates you have a Broadcom NetXtreme Gigabit Ethernet NIC card with a 5782 chipset. Is this a desktop computer or a notebook?

Can you also confirm that this number is correct pci\ven_14e4&dev_1696&subsys_12bc103

EDIT: Your driver can be found here:
http://broadcom.com/support/ethernet...me_desktop.php
Select your OS
The driver is a ZIP file
Extract the driver to a folder and manually install it through the Device Manager.

Bill

Last edited by BCCOMP; 10-25-2009 at 08:03 PM.
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Old 10-26-2009, 01:48 PM   #5 (permalink)
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Re: lol stuck can anyone help me out here

yes thats the exact nuimber i got from the drivers details and it is a desk top
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Old 10-26-2009, 03:59 PM   #6 (permalink)
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Re: lol stuck can anyone help me out here

Did you "see" my edit?
The link above is the driver you need.
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Old 10-26-2009, 06:05 PM   #7 (permalink)
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Re: lol stuck can anyone help me out here

yes and thank you so much i will let you know if it worked lol
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Old 10-29-2009, 06:22 AM   #8 (permalink)
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Re: lol stuck can anyone help me out here

Keep me posted.
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