[SOLVED] Code 39

jeffanonymous66 · 10-23-2009, 09:53 PM

So, not that long ago, my audio stopped working all together. I've tried everything from system restores to downloading the drivers from device manager, but nothing. I'm running off a vista home system.

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

jeffanonymous66 · 10-23-2009, 10:50 PM

So, apparently, this is the problem:

"Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 39."

Could something in my dorm have caused this? An outside source?

dai · 10-23-2009, 10:58 PM

try the fix

http://support.microsoft.com/default.aspx/kb/314060

jeffanonymous66 · 10-23-2009, 11:24 PM

Oh dear, sorry I forgot to mention.

It's my audio drive.

I'm using a Realtek High Definition Audio setup.

dai · 10-24-2009, 02:07 AM

uninstall the driver

install the ms UAA driver

reinstall the sound driver

reboot and check if it is working

http://www.softwarepatch.com/windows...-patch-dl.html

jeffanonymous66 · 10-25-2009, 09:53 AM

ha ha, funny story.

So I took my comp to Geek Squad, and they told me that the motherboard was fried. They suggested I could get a new soundcard, and I did. I left it with them overnight. So I went to Bestbuy the next morning, and they told me that it had to be some sort of virus.

Disappointed, I took the comp back to my dorm and hooked it up... but I had an itchy feeling, so I plugged in my speakers.

LO AND BEHOLD, IT WORKS! And even better, we got refunded for the soundcards!

Motherboard fried... HA!

Thanks for all the help, you guys.

dai · 10-25-2009, 10:16 AM

glad you have it sorted

10-23-2009, 09:53 PM	#1 (permalink)
jeffanonymous66 Registered User Join Date: Aug 2009 Posts: 18 OS: Vista Service Pack 2	[SOLVED] Code 39 So, not that long ago, my audio stopped working all together. I've tried everything from system restores to downloading the drivers from device manager, but nothing. I'm running off a vista home system. "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

10-23-2009, 10:50 PM	#2 (permalink)
jeffanonymous66 Registered User Join Date: Aug 2009 Posts: 18 OS: Vista Service Pack 2	Re: Code 39 So, apparently, this is the problem: "Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 39." Could something in my dorm have caused this? An outside source?

10-23-2009, 10:58 PM	#3 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: Code 39 try the fix http://support.microsoft.com/default.aspx/kb/314060 __________________

10-23-2009, 11:24 PM	#4 (permalink)
jeffanonymous66 Registered User Join Date: Aug 2009 Posts: 18 OS: Vista Service Pack 2	Re: Code 39 Oh dear, sorry I forgot to mention. It's my audio drive. I'm using a Realtek High Definition Audio setup.

10-24-2009, 02:07 AM	#5 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: Code 39 uninstall the driver install the ms UAA driver reinstall the sound driver reboot and check if it is working http://www.softwarepatch.com/windows...-patch-dl.html __________________

10-25-2009, 09:53 AM	#6 (permalink)
jeffanonymous66 Registered User Join Date: Aug 2009 Posts: 18 OS: Vista Service Pack 2	Re: Code 39 ha ha, funny story. So I took my comp to Geek Squad, and they told me that the motherboard was fried. They suggested I could get a new soundcard, and I did. I left it with them overnight. So I went to Bestbuy the next morning, and they told me that it had to be some sort of virus. Disappointed, I took the comp back to my dorm and hooked it up... but I had an itchy feeling, so I plugged in my speakers. LO AND BEHOLD, IT WORKS! And even better, we got refunded for the soundcards! Motherboard fried... HA! Thanks for all the help, you guys.

10-25-2009, 10:16 AM	#7 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: Code 39 glad you have it sorted __________________