media card reader driver software problem

VetteRock · 10-21-2009, 06:50 PM

I ordered a computer with an internal 12 in 1 media card reader that has recently stopped reading media cards. My OS is Windows Vista x64 home basic, and I don't know the manufacturer of the media card reader. There error I got is as follows:

Description
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 47.

Problem signature
Problem Event Name: PnPDeviceProblemCode
Architecture: x64
Hardware Id: USB\VID_0CF2&PID_6230&REV_0100
Setup class GUID: {36fc9e60-c465-11cf-8056-444553540000}
PnP problem code: 0000002F
Driver name: USBSTOR.SYS
Driver version: 6.0.6001.18000
Driver date: 01-21-2008
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
DMIEB6.tmp.log.xml
usbstor.inf

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
Bucket ID: 363045235

**BCCOMP** · 10-21-2009, 10:54 PM

Hi,
What is the make and model of the computer?

10-21-2009, 06:50 PM	#1 (permalink)
VetteRock Registered User Join Date: Oct 2009 Posts: 1 OS: Windows Vista 64 home basic	media card reader driver software problem I ordered a computer with an internal 12 in 1 media card reader that has recently stopped reading media cards. My OS is Windows Vista x64 home basic, and I don't know the manufacturer of the media card reader. There error I got is as follows: Description Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 47. Problem signature Problem Event Name: PnPDeviceProblemCode Architecture: x64 Hardware Id: USB\VID_0CF2&PID_6230&REV_0100 Setup class GUID: {36fc9e60-c465-11cf-8056-444553540000} PnP problem code: 0000002F Driver name: USBSTOR.SYS Driver version: 6.0.6001.18000 Driver date: 01-21-2008 OS Version: 6.0.6001.2.1.0.768.2 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) DMIEB6.tmp.log.xml usbstor.inf View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem Bucket ID: 363045235

10-21-2009, 10:54 PM	#2 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,089 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: media card reader driver software problem Hi, What is the make and model of the computer? __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan