[SOLVED] Canon PIXMA MP180 =/= Win7 x64?

Humanthropy · 10-21-2009, 03:25 PM

Hi everyone or anyone!
I picked up this printer the other day to use the scanner.
I have downloaded many drivers from the main sites with the help of the windows driver updating program. Everything seems to work except the program MP Navigator- which is the only way to scan pictures.

"The Scanner driver supported by this software is not installed.
Install it and try again."

Pops up whenever I start the program.

I have installed the driver first and then the navigator but still no luck.

Any help/info is appreciated

**BCCOMP** · 10-21-2009, 10:51 PM

Hi,
Have you tried the Canon site:
http://www.usa.canon.com/consumer/co...&modelid=13370

Select your OS

Let us know how you make out.

Bill

Humanthropy · 10-21-2009, 11:53 PM

Yes, naturally that was the first place I went to. Then to some various sites I found on google.

While searching, someone said to install the driver first, then the mp navigator. Did that, didn't help.

Thanks for the help

**BCCOMP** · 10-22-2009, 06:53 AM

What errors do you have in the Device Manager (yellow !)?
Do you get any error codes?
Check the driver version installed with what you installed. It maybe Win7 installed a generic driver instead of the Canon driver.
Bill

Humanthropy · 10-22-2009, 07:12 PM

I got it working. Thanks for the help Bill

**BCCOMP** · 10-22-2009, 07:16 PM

HI,
Glad to hear you have it up and running.
Can you post what you did?
It may help others.

Thanks,
Bill

Humanthropy · 10-23-2009, 07:07 PM

Oh I just uninstalled both the driver and MP Navigator program and made sure I downloaded the driver and program for windows 7 x64 then rebooted. I thought I downloaded the right files at first but I really wasn't surprised to get a compatibility error. I should have known I downloaded the wrong files since I started hooking everything up after driving for 15 hours!

In conclusion, the Canon site is just fine. Just make sure what bit os you have.

Thanks Bill

**BCCOMP** · 10-23-2009, 08:07 PM

Thanks for posting what you did.
Bill

10-21-2009, 03:25 PM	#1 (permalink)
Humanthropy Registered User Join Date: Oct 2009 Posts: 4 OS: Win7 x64	[SOLVED] Canon PIXMA MP180 =/= Win7 x64? Hi everyone or anyone! I picked up this printer the other day to use the scanner. I have downloaded many drivers from the main sites with the help of the windows driver updating program. Everything seems to work except the program MP Navigator- which is the only way to scan pictures. "The Scanner driver supported by this software is not installed. Install it and try again." Pops up whenever I start the program. I have installed the driver first and then the navigator but still no luck. Any help/info is appreciated

10-21-2009, 10:51 PM	#2 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,104 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Canon PIXMA MP180 =/= Win7 x64? Hi, Have you tried the Canon site: http://www.usa.canon.com/consumer/co...&modelid=13370 Select your OS Let us know how you make out. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

10-21-2009, 11:53 PM	#3 (permalink)
Humanthropy Registered User Join Date: Oct 2009 Posts: 4 OS: Win7 x64	Re: Canon PIXMA MP180 =/= Win7 x64? Yes, naturally that was the first place I went to. Then to some various sites I found on google. While searching, someone said to install the driver first, then the mp navigator. Did that, didn't help. Thanks for the help

10-22-2009, 06:53 AM	#4 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,104 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Canon PIXMA MP180 =/= Win7 x64? What errors do you have in the Device Manager (yellow !)? Do you get any error codes? Check the driver version installed with what you installed. It maybe Win7 installed a generic driver instead of the Canon driver. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan Last edited by BCCOMP; 10-22-2009 at 07:12 AM.

10-22-2009, 07:12 PM	#5 (permalink)
Humanthropy Registered User Join Date: Oct 2009 Posts: 4 OS: Win7 x64	Re: Canon PIXMA MP180 =/= Win7 x64? I got it working. Thanks for the help Bill

10-22-2009, 07:16 PM	#6 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,104 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Canon PIXMA MP180 =/= Win7 x64? HI, Glad to hear you have it up and running. Can you post what you did? It may help others. Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

10-23-2009, 07:07 PM	#7 (permalink)
Humanthropy Registered User Join Date: Oct 2009 Posts: 4 OS: Win7 x64	Re: Canon PIXMA MP180 =/= Win7 x64? Oh I just uninstalled both the driver and MP Navigator program and made sure I downloaded the driver and program for windows 7 x64 then rebooted. I thought I downloaded the right files at first but I really wasn't surprised to get a compatibility error. I should have known I downloaded the wrong files since I started hooking everything up after driving for 15 hours! In conclusion, the Canon site is just fine. Just make sure what bit os you have. Thanks Bill

10-23-2009, 08:07 PM	#8 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,104 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Canon PIXMA MP180 =/= Win7 x64? Thanks for posting what you did. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan