[SOLVED] High Definition Audio Bus issues... =S

daven_highelf · 10-21-2009, 12:44 AM

Hello there, everyone!

I have an Alienware m5500i-R3 Series and I'm having a problem: In the Device Manager there is an exclamation sign under the words: Other Devices - Modem Device on High Definition Audio Bus. What it actually happens is that if i want to use earphones, speakers or some device like that, i should have them plugged in before i turn my computer on, and if i unplug them and try to plug it in again it won't work anymore and i will just be able to use the built-in speakers. Then, if i want to use the plug-in devices again, i have to restart windows with the device plugged in.

Everest says that my Audio Device is: Motorola Si3054 @ Intel 82801GBM ICH7-M - High Definition Audio Controller [B-0] PCI
I can't find such drivers anywhere... not with Alienware, Motorola, Microsoft, Intel, etc etc... no one seems to know where to find them or what to do.

I have already tried many things I've seen in many webs but none seems to have worked. It's not like some apocalyptic issue, but it's very anoying...

If you can find a solution you will earn my eternal gratitude!!

Thanks a lot!!

Riskyone101 · 10-22-2009, 02:36 AM

Hello and Welcome to TSF,

Copy and paste everest report to wordpad and attach it to your next post, ty.

daven_highelf · 10-22-2009, 05:21 PM

Ok. Here it goes. Thanks a lot! =D

Riskyone101 · 10-23-2009, 02:49 AM

Ok can you put it in english and also give a full report of everest and attach it to your next post, it was too little of info there.

List the devices that has yellow ! marks by them too.

**BCCOMP** · 10-23-2009, 08:26 AM

Hi,
The Modem driver for your model can be found HERE

The rest of the drivers can be found HERE
Scroll down the page until you hit M5500

Hope this helps
Bill

daven_highelf · 10-26-2009, 02:46 PM

Thanks a lot! The problem with the modem is now gone from the device manager. The driver was perfect. =D
But the thing on the audio has not stopped. I have used the program that BCCOMP linked me to, but the audio still won't work after I unplug and replug my audio devices =S

I'm attaching the Everest Full Report. I had to .rar it to send it.

Again, many thanks!

**BCCOMP** · 10-29-2009, 06:47 AM

Try uninstalling and then download and reinstall the Audio driver from the link posted above.
Bill

daven_highelf · 11-03-2009, 01:28 AM

Hey there! Sorry for the delay, I spent the weekend out of town.

Well... I have uninstalled and reinstalled... and it did't solved the problem... Should I start getting really worried?? =S =S

Thanks again for all your support!! =D

**BCCOMP** · 11-04-2009, 01:44 PM

I am not really good with alienware products, so some info from you may help.

Do you have the Realtek control panel?
If so, does it detect when you disconnect and reconnect the device?

In the control panel under Sound an Audio check to make sure it is set to Realtek Audio devices as default.

Is the BIOS set to default settings?

Bill

daven_highelf · 11-08-2009, 07:27 PM

Yeah!! Finally!!!

It was that realtek icon that was missing in my systray! So much trouble over such a small thing!!

My Eternal Thanks to all of you!!! You truly ROCK guys!!!

Riskyone101 · 11-11-2009, 07:54 AM

Glad to hear you got it sorted, you may mark thread solved under thread tools tab near top of this page, ty.

**BCCOMP** · 11-13-2009, 11:51 PM

Gald to here you have fixed the issue.
Bill

10-21-2009, 12:44 AM	#1 (permalink)
daven_highelf Registered User Join Date: Oct 2009 Location: Mexico City Posts: 5 OS: Windows XP Media Center Edition (2002) SP2	[SOLVED] High Definition Audio Bus issues... =S Hello there, everyone! I have an Alienware m5500i-R3 Series and I'm having a problem: In the Device Manager there is an exclamation sign under the words: Other Devices - Modem Device on High Definition Audio Bus. What it actually happens is that if i want to use earphones, speakers or some device like that, i should have them plugged in before i turn my computer on, and if i unplug them and try to plug it in again it won't work anymore and i will just be able to use the built-in speakers. Then, if i want to use the plug-in devices again, i have to restart windows with the device plugged in. Everest says that my Audio Device is: Motorola Si3054 @ Intel 82801GBM ICH7-M - High Definition Audio Controller [B-0] PCI I can't find such drivers anywhere... not with Alienware, Motorola, Microsoft, Intel, etc etc... no one seems to know where to find them or what to do. I have already tried many things I've seen in many webs but none seems to have worked. It's not like some apocalyptic issue, but it's very anoying... If you can find a solution you will earn my eternal gratitude!! Thanks a lot!!

10-22-2009, 02:36 AM	#2 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,791 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: High Definition Audio Bus issues... =S Hello and Welcome to TSF, Copy and paste everest report to wordpad and attach it to your next post, ty. __________________

10-23-2009, 02:49 AM	#4 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,791 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: High Definition Audio Bus issues... =S Ok can you put it in english and also give a full report of everest and attach it to your next post, it was too little of info there. List the devices that has yellow ! marks by them too. __________________

10-23-2009, 08:26 AM	#5 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,108 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: High Definition Audio Bus issues... =S Hi, The Modem driver for your model can be found HERE The rest of the drivers can be found HERE Scroll down the page until you hit M5500 Hope this helps Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

10-29-2009, 06:47 AM	#7 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,108 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: High Definition Audio Bus issues... =S Try uninstalling and then download and reinstall the Audio driver from the link posted above. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

11-03-2009, 01:28 AM	#8 (permalink)
daven_highelf Registered User Join Date: Oct 2009 Location: Mexico City Posts: 5 OS: Windows XP Media Center Edition (2002) SP2	Re: High Definition Audio Bus issues... =S Hey there! Sorry for the delay, I spent the weekend out of town. Well... I have uninstalled and reinstalled... and it did't solved the problem... Should I start getting really worried?? =S =S Thanks again for all your support!! =D

11-04-2009, 01:44 PM	#9 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,108 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: High Definition Audio Bus issues... =S I am not really good with alienware products, so some info from you may help. Do you have the Realtek control panel? If so, does it detect when you disconnect and reconnect the device? In the control panel under Sound an Audio check to make sure it is set to Realtek Audio devices as default. Is the BIOS set to default settings? Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

11-08-2009, 07:27 PM	#10 (permalink)
daven_highelf Registered User Join Date: Oct 2009 Location: Mexico City Posts: 5 OS: Windows XP Media Center Edition (2002) SP2	Re: High Definition Audio Bus issues... =S Yeah!! Finally!!! It was that realtek icon that was missing in my systray! So much trouble over such a small thing!! My Eternal Thanks to all of you!!! You truly ROCK guys!!!

11-11-2009, 07:54 AM	#11 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,791 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: High Definition Audio Bus issues... =S Glad to hear you got it sorted, you may mark thread solved under thread tools tab near top of this page, ty. __________________

11-13-2009, 11:51 PM	#12 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,108 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: [SOLVED] High Definition Audio Bus issues... =S Gald to here you have fixed the issue. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan