Installed drivers in the wrong order... What now?

brentdavis29 · 09-11-2009, 08:40 AM

OK. Don't judge me for being a total moron. I reinstalled XP about a week ago, and from there went to Dell's driver download page. I entered my service tag, and it listed 22 different drivers that were shipped with my system originally. I downloaded them all, but apparently I was supposed to install them in a particular order. Now my computer isn't working properly.

My question is this: How do I now fix it?

I tried to go and uninstall the drivers, but could not distinguish which drivers had been installed by me, and which were installed when XP was installed. I don't want to uninstall critical XP drivers.

I just have no idea how to go about fixing this. Uggh.

Any help would be SOOO appreciated.

**greenbrucelee** · 09-11-2009, 08:59 AM

get onto dells technical support for the answer but if it were me I would be wiping the drive and starting again but first I would download the appropriate motherboard drivers and put them on a disk.

**simpswr** · 09-11-2009, 09:10 AM

The most important thing as far as the order goes, is to install the Chipset Driver first ( with some laptops, you install the Notebook Management driver first )

You could try installing the Chipset driver, then see if the others will go in
i
When you look in Device manager, what is shown with a yellow ! or as "Unknown"

Riskyone101 · 09-14-2009, 05:50 AM

List the make and model of the computer?

brentdavis29 · 09-15-2009, 12:22 PM

The make & model is a Dell Inspiron 9300

**simpswr** · 09-15-2009, 03:08 PM

See if you can install the Notebook System Software :

http://support.dell.com/support/down...&fileid=160873

then the Chipset:

http://support.dell.com/support/down...&fileid=149851

Then look in Device Manager to see what is still without drivers

09-11-2009, 08:40 AM	#1 (permalink)
brentdavis29 Registered User Join Date: Sep 2009 Posts: 4 OS: xp	Installed drivers in the wrong order... What now? OK. Don't judge me for being a total moron. I reinstalled XP about a week ago, and from there went to Dell's driver download page. I entered my service tag, and it listed 22 different drivers that were shipped with my system originally. I downloaded them all, but apparently I was supposed to install them in a particular order. Now my computer isn't working properly. My question is this: How do I now fix it? I tried to go and uninstall the drivers, but could not distinguish which drivers had been installed by me, and which were installed when XP was installed. I don't want to uninstall critical XP drivers. I just have no idea how to go about fixing this. Uggh. Any help would be SOOO appreciated.

09-11-2009, 08:59 AM	#2 (permalink)
greenbrucelee Mentor Hardware team Join Date: Apr 2007 Posts: 1,853 OS: XP SP3 My System	Re: Installed drivers in the wrong order... What now? get onto dells technical support for the answer but if it were me I would be wiping the drive and starting again but first I would download the appropriate motherboard drivers and put them on a disk. __________________ Microsoft certified professional, Network +, A+ certified

09-11-2009, 09:10 AM	#3 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,264 OS: XP, Vista, Win 7	Re: Installed drivers in the wrong order... What now? The most important thing as far as the order goes, is to install the Chipset Driver first ( with some laptops, you install the Notebook Management driver first ) You could try installing the Chipset driver, then see if the others will go in i When you look in Device manager, what is shown with a yellow ! or as "Unknown" __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

09-14-2009, 05:50 AM	#4 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,697 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Installed drivers in the wrong order... What now? List the make and model of the computer? __________________

09-15-2009, 12:22 PM	#5 (permalink)
brentdavis29 Registered User Join Date: Sep 2009 Posts: 4 OS: xp	Re: Installed drivers in the wrong order... What now? The make & model is a Dell Inspiron 9300

09-15-2009, 03:08 PM	#6 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,264 OS: XP, Vista, Win 7	Re: Installed drivers in the wrong order... What now? See if you can install the Notebook System Software : http://support.dell.com/support/down...&fileid=160873 then the Chipset: http://support.dell.com/support/down...&fileid=149851 Then look in Device Manager to see what is still without drivers __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?