need HELP!! MTP Device

greenjr · 09-07-2009, 08:15 PM

I,m not sure if this goes here so if it doesn't just delete it. "Found New Hardware MTP device" box keeps popping up whenever i plug in any mp3 player (except ipods) and every time i X it out the bubble keeps repeating and when i disconnect it it says "trouble installing hardware", and i tried everything to fix it. i need HELP. please.

**CCT** · 09-08-2009, 05:37 AM

Right click on your Taskbar. Left click 'Customize' and with that device connected you should have one that says "<no title>" - that is the MTP Device.

Left click on the "Hide when inactive" and change it to "Always hide".

See if that helps.

greenjr · 09-08-2009, 08:53 AM

i knew about that and that just stops the info buble from popin' up, and the mp3 player still doesn't work, i need it to work.

**Mister2** · 09-08-2009, 12:47 PM

Hi greenjr,

Try this:

- Unplug any MP3 players from your system
- Right click My Computer and select Properties
- On the Hardware tab click Device Manager
- You should see a yellow '!'
- Click the '+' sign next to the yelow '!' sign to expand that entry
- Right click MTP Device and select Uninstall
- Reboot your system

You should find the error has gone. Plug the MP3 player in and see if Windows will automatically install the device.

greenjr · 09-08-2009, 02:27 PM

sorry Mister2, i already tried that, twice.

**Mister2** · 09-09-2009, 12:58 AM

What type of MP3 players are you connecting? There have ben a few problems with the Creative Zen units.

Also, if you are not running Windows Media Player 11 then I suggest you upgrade to that version - this has cured the same problem for others.
(Download here)

greenjr · 09-20-2009, 12:55 PM

i have window media player 11 and its any mp3(except ipods), though ive only tried 2 different models.

09-07-2009, 08:15 PM	#1 (permalink)
greenjr Registered User Join Date: Apr 2009 Posts: 8 OS: Windows XP	need HELP!! MTP Device I,m not sure if this goes here so if it doesn't just delete it. "Found New Hardware MTP device" box keeps popping up whenever i plug in any mp3 player (except ipods) and every time i X it out the bubble keeps repeating and when i disconnect it it says "trouble installing hardware", and i tried everything to fix it. i need HELP. please.

09-08-2009, 05:37 AM	#2 (permalink)
CCT Helper Join Date: Mar 2009 Location: Canada Posts: 1,869 OS: XP SP3, XP Pro SP3, Vista Home Basic SP2	Re: need HELP!! MTP Device Right click on your Taskbar. Left click 'Customize' and with that device connected you should have one that says "<no title>" - that is the MTP Device. Left click on the "Hide when inactive" and change it to "Always hide". See if that helps. __________________ ..... caveat utilitor

09-08-2009, 08:53 AM	#3 (permalink)
greenjr Registered User Join Date: Apr 2009 Posts: 8 OS: Windows XP	Re: need HELP!! MTP Device i knew about that and that just stops the info buble from popin' up, and the mp3 player still doesn't work, i need it to work.

09-08-2009, 12:47 PM	#4 (permalink)
Mister2 Microsoft MVP Join Date: Aug 2009 Location: Lincolnshire, UK Posts: 118 OS: Windows 7, XP SP2	Re: need HELP!! MTP Device Hi greenjr, Try this: - Unplug any MP3 players from your system - Right click My Computer and select Properties - On the Hardware tab click Device Manager - You should see a yellow '!' - Click the '+' sign next to the yelow '!' sign to expand that entry - Right click MTP Device and select Uninstall - Reboot your system You should find the error has gone. Plug the MP3 player in and see if Windows will automatically install the device. __________________ MVP (Consumer Security) 2007-2009 Never stop learning

09-08-2009, 02:27 PM	#5 (permalink)
greenjr Registered User Join Date: Apr 2009 Posts: 8 OS: Windows XP	Re: need HELP!! MTP Device sorry Mister2, i already tried that, twice.

09-09-2009, 12:58 AM	#6 (permalink)
Mister2 Microsoft MVP Join Date: Aug 2009 Location: Lincolnshire, UK Posts: 118 OS: Windows 7, XP SP2	Re: need HELP!! MTP Device What type of MP3 players are you connecting? There have ben a few problems with the Creative Zen units. Also, if you are not running Windows Media Player 11 then I suggest you upgrade to that version - this has cured the same problem for others. (Download here) __________________ MVP (Consumer Security) 2007-2009 Never stop learning

09-20-2009, 12:55 PM	#7 (permalink)
greenjr Registered User Join Date: Apr 2009 Posts: 8 OS: Windows XP	Re: need HELP!! MTP Device i have window media player 11 and its any mp3(except ipods), though ive only tried 2 different models.