[SOLVED] Finding and installing driver for CanoScan D2400u Scanner

StaceyQ · 09-03-2009, 05:04 AM

I've been trying to install a scanner (CanoScan D2400u) and I have been unable to becuae I cannot get a driver to work. I have lost the disc and I have tried downloading drivers from the Canon website, but the first one I tried was to uninstall the scanner, and the second was an EXE file which extracted a heap of .dll, .CAT files and things like SYSERROR.exe.
If anyone could help locate a driver which will work, it would be much appreciated:)
Stacey

**BCCOMP** · 09-03-2009, 07:12 AM

Hi Stacey,
Is this the driver you downloaded:
http://www.usa.canon.com/consumer/co...1&modelid=6627
Please select your OS under Drivers / Software Selection

I am assuming it is Vista.
It is the first one on the list under Drivers

Let us know how you make out.
Bill

StaceyQ · 09-04-2009, 01:45 AM

Thanks Bill, it is the file I downloaded, but off the Australian site, it didn't specify the OS so there was probably something wrong there.
I downloaded it again and my computer found it when I reset the scanner.
Thank you! Stacey

**BCCOMP** · 09-04-2009, 07:58 AM

Hi Stacey

,
Glad it worked out for you!

The other file you downloaded may have been corrupted.

Thanks,
Bill

09-03-2009, 05:04 AM	#1 (permalink)
StaceyQ Registered User Join Date: Sep 2009 Posts: 5 OS: Windows Vista Service Pack 1	[SOLVED] Finding and installing driver for CanoScan D2400u Scanner I've been trying to install a scanner (CanoScan D2400u) and I have been unable to becuae I cannot get a driver to work. I have lost the disc and I have tried downloading drivers from the Canon website, but the first one I tried was to uninstall the scanner, and the second was an EXE file which extracted a heap of .dll, .CAT files and things like SYSERROR.exe. If anyone could help locate a driver which will work, it would be much appreciated:) Stacey

09-03-2009, 07:12 AM	#2 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,060 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Finding and installing driver for CanoScan D2400u Scanner Hi Stacey, Is this the driver you downloaded: http://www.usa.canon.com/consumer/co...1&modelid=6627 Please select your OS under Drivers / Software Selection I am assuming it is Vista. It is the first one on the list under Drivers Let us know how you make out. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

09-04-2009, 01:45 AM	#3 (permalink)
StaceyQ Registered User Join Date: Sep 2009 Posts: 5 OS: Windows Vista Service Pack 1	Re: Finding and installing driver for CanoScan D2400u Scanner Thanks Bill, it is the file I downloaded, but off the Australian site, it didn't specify the OS so there was probably something wrong there. I downloaded it again and my computer found it when I reset the scanner. Thank you! Stacey

09-04-2009, 07:58 AM	#4 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,060 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Finding and installing driver for CanoScan D2400u Scanner Hi Stacey, Glad it worked out for you! The other file you downloaded may have been corrupted. Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan