Modem Driver not working - Page 2

Sporkinator · 10-10-2009, 06:35 PM

OK, I checked Connections tab in Internet Options on my laptop, and and on this Windows 98 PC.

On the Toshiba laptop, I have "Direct Connection" and "NetZero" listed.
On this Windows 98 eMachines PC, I have just "NetZero (default)" listed.

**BCCOMP** · 10-10-2009, 09:14 PM

NetZero should be set as default

Riskyone101 · 10-11-2009, 10:16 PM

Ok now that you have modem working, uninstall netzero from add/remove in control panel
clean disc and temp files, restart computer, then reinstall netzero.

Sporkinator · 10-13-2009, 06:51 PM

@BCCOMP:
Yeah, perhaps it should be default.

@Riskyone101:
Thanks a lot, I'll try that next if setting default doesn't work.

**BCCOMP** · 10-13-2009, 06:55 PM

Let us know.
It may be best to uninstall and reinstall NetZero so the is no question of the configuration.
Bill

Riskyone101 · 10-13-2009, 08:55 PM

exactly BCCOMP my good friend thats what i was thinking also.

Sporkinator · 10-22-2009, 03:15 PM

Well, just when I thought it was going to finally work...

I uninstalled NetZero, and deleted remaining files. Uninstalled and re-installed the modem driver, and then installed NetZero. Now I am getting "No dial tone" again. Also, I have some "v9.2 Modem on Hold App" running in system tray now that I don't think was there the first time I installed the modem driver.

Riskyone101 · 10-22-2009, 04:05 PM

Why did you uninstall and reinstall the modem driver??? We advised only to uninstall Netzero...

Sporkinator · 10-22-2009, 07:19 PM

I made a mistake in typing out what I did, summarized it too much...

I uninstalled and re-installed NetZero first. Then, I tried connecting. I got an error to the effect of "Your modem is in use by another program, please close it and try again". I rebooted. Same error again. So then I uninstalled NetZero and re-installed, and even tried rebooting again. Same error. So then I uninstalled and re-installed the modem driver, and then uninstalled and re-installed NetZero again. Now I get "No dial tone".

So basically I was experimenting on my own again after I got the Modem-in-Use error.

**BCCOMP** · 10-23-2009, 08:40 AM

Uninstall both again in ADD/Remove programs and in the Device Manager (Modem)
Reinstall the Modem driver
Check the Device Manager and make sure there are no errors
Go to the Control Panel>Modem>Properties
Query the modem to test it

Let me know if you get any errors.
Do not reinstall Net Zero yet.

Bill

Sporkinator · 10-30-2009, 12:59 PM

OK, I'll try that.

**BCCOMP** · 10-30-2009, 02:17 PM

Keep me posted

Sporkinator · 11-05-2009, 01:53 AM

I completely uninstalled and re-installed the modem driver. Again. Ran the Diagnostic test. Again. Got no errors. Again.

Catt123 · 11-05-2009, 11:14 AM

Hi, Im not too good with laptops of anything related, I have a Windows vista xp notebook acer and my speakers or headphones did not work so I thought i would head along to Control panel and disable them hoping to enable them to give them a boost, but infact it completly wiped them away. Furthermore, I deleted the High defintion on Audio Bus on my Device Manager in hopes of reinstalling a new one. I have had no luck, please help.

Riskyone101 · 11-06-2009, 04:43 AM

Hello and Welcome to TSf Catt123,

You need to start your own thread as its not nice to hijack someone elses.

Riskyone101 · 11-06-2009, 05:25 AM

What port is the modem using for the dialup connection?

As I remember correctly I always used (com port 7) for my connection this way there were no conflicts with the other port settings.

Sporkinator · 11-06-2009, 06:51 PM

I will try that, mine assigns itself to COM3.

OK, so to be clear on what I will do next...

1. I will now install NetZero.

2. I will change the modem com port setting from COM3 to COM7.

3. I will try to connect.

Sporkinator · 11-10-2009, 05:45 PM

Still no dial tone. I have no idea what to try next.

10-10-2009, 06:35 PM	#21 (permalink)
Sporkinator Registered User Join Date: Aug 2009 Posts: 19 OS: Windows XP	Re: Modem Driver not working OK, I checked Connections tab in Internet Options on my laptop, and and on this Windows 98 PC. On the Toshiba laptop, I have "Direct Connection" and "NetZero" listed. On this Windows 98 eMachines PC, I have just "NetZero (default)" listed.

10-10-2009, 09:14 PM	#22 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,044 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Modem Driver not working NetZero should be set as default __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

10-11-2009, 10:16 PM	#23 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,697 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Modem Driver not working Ok now that you have modem working, uninstall netzero from add/remove in control panel clean disc and temp files, restart computer, then reinstall netzero. __________________

10-13-2009, 06:51 PM	#24 (permalink)
Sporkinator Registered User Join Date: Aug 2009 Posts: 19 OS: Windows XP	Re: Modem Driver not working @BCCOMP: Yeah, perhaps it should be default. @Riskyone101: Thanks a lot, I'll try that next if setting default doesn't work.

10-13-2009, 06:55 PM	#25 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,044 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Modem Driver not working Let us know. It may be best to uninstall and reinstall NetZero so the is no question of the configuration. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

10-13-2009, 08:55 PM	#26 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,697 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Modem Driver not working exactly BCCOMP my good friend thats what i was thinking also. __________________

10-22-2009, 03:15 PM	#27 (permalink)
Sporkinator Registered User Join Date: Aug 2009 Posts: 19 OS: Windows XP	Re: Modem Driver not working Well, just when I thought it was going to finally work... I uninstalled NetZero, and deleted remaining files. Uninstalled and re-installed the modem driver, and then installed NetZero. Now I am getting "No dial tone" again. Also, I have some "v9.2 Modem on Hold App" running in system tray now that I don't think was there the first time I installed the modem driver.

10-22-2009, 04:05 PM	#28 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,697 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Modem Driver not working Why did you uninstall and reinstall the modem driver??? We advised only to uninstall Netzero... __________________

10-22-2009, 07:19 PM	#29 (permalink)
Sporkinator Registered User Join Date: Aug 2009 Posts: 19 OS: Windows XP	Re: Modem Driver not working I made a mistake in typing out what I did, summarized it too much... I uninstalled and re-installed NetZero first. Then, I tried connecting. I got an error to the effect of "Your modem is in use by another program, please close it and try again". I rebooted. Same error again. So then I uninstalled NetZero and re-installed, and even tried rebooting again. Same error. So then I uninstalled and re-installed the modem driver, and then uninstalled and re-installed NetZero again. Now I get "No dial tone". So basically I was experimenting on my own again after I got the Modem-in-Use error.

10-23-2009, 08:40 AM	#30 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,044 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Modem Driver not working Uninstall both again in ADD/Remove programs and in the Device Manager (Modem) Reinstall the Modem driver Check the Device Manager and make sure there are no errors Go to the Control Panel>Modem>Properties Query the modem to test it Let me know if you get any errors. Do not reinstall Net Zero yet. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

10-30-2009, 12:59 PM	#31 (permalink)
Sporkinator Registered User Join Date: Aug 2009 Posts: 19 OS: Windows XP	Re: Modem Driver not working OK, I'll try that.

10-30-2009, 02:17 PM	#32 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,044 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Modem Driver not working Keep me posted __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

11-05-2009, 01:53 AM	#33 (permalink)
Sporkinator Registered User Join Date: Aug 2009 Posts: 19 OS: Windows XP	Re: Modem Driver not working I completely uninstalled and re-installed the modem driver. Again. Ran the Diagnostic test. Again. Got no errors. Again.

11-05-2009, 11:14 AM	#34 (permalink)
Catt123 Registered User Join Date: Nov 2009 Posts: 1 OS: xp vista	Re: Modem Driver not working Hi, Im not too good with laptops of anything related, I have a Windows vista xp notebook acer and my speakers or headphones did not work so I thought i would head along to Control panel and disable them hoping to enable them to give them a boost, but infact it completly wiped them away. Furthermore, I deleted the High defintion on Audio Bus on my Device Manager in hopes of reinstalling a new one. I have had no luck, please help.

11-06-2009, 04:43 AM	#35 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,697 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Modem Driver not working Hello and Welcome to TSf Catt123, You need to start your own thread as its not nice to hijack someone elses. __________________

11-06-2009, 05:25 AM	#36 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,697 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Modem Driver not working What port is the modem using for the dialup connection? As I remember correctly I always used (com port 7) for my connection this way there were no conflicts with the other port settings. __________________

11-06-2009, 06:51 PM	#37 (permalink)
Sporkinator Registered User Join Date: Aug 2009 Posts: 19 OS: Windows XP	Re: Modem Driver not working I will try that, mine assigns itself to COM3. OK, so to be clear on what I will do next... 1. I will now install NetZero. 2. I will change the modem com port setting from COM3 to COM7. 3. I will try to connect. Last edited by Sporkinator; 11-06-2009 at 06:57 PM.

11-10-2009, 05:45 PM	#38 (permalink)
Sporkinator Registered User Join Date: Aug 2009 Posts: 19 OS: Windows XP	Re: Modem Driver not working Still no dial tone. I have no idea what to try next.