Need your help

nero25 · 07-20-2009, 09:57 AM

Hello im a new member and i need your help. when i use canyourunit.com it states that my Video Card Driver Version (DirectX) version number is: 8.14.10.671 is outdated so how do i update this? My video card is ati raddeon hd 4870

Things i done
installed latest catalyst driver

tried to install directx 10 but it says a have an apporiate version so no need to update.

When i go to dxdiag it says my display driver is 8.14.10.671
what it says

"Monitor: Generic PnP Monitor
Driver Name: atiumdag,atidxx32,atidxx64.dll,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
Driver Version: 8.14.0010.0671 (English)
DDI Version: 10.1
Driver Attributes: Final Retail
Driver Date/Size: 5/15/2009 23:08:33, 3064832 bytes"

please help

**Tyree** · 07-20-2009, 10:19 AM

8.14.10.671 sounds more like the your graphics cards driver version than the Direct X version.
Using dxdiag,

Windows 7, and probably Vista, the Direct X info is listed under "System" at the bottom of the box.

nero25 · 07-20-2009, 10:31 AM

thanks for answering

When i go to device manager it says my video card driver is 8.620.0.0. It says my version of directx is direct 10. My games are running fine. When i go to dxdiag its says my display drive is .14.0010.0671.

Display Devices
---------------
Card name: ATI Radeon HD 4800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x9440)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9440&SUBSYS_0851174B&REV_00
Display Memory: 2809 MB
Dedicated Memory: 1018 MB
Shared Memory: 1791 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: atiumdag,atidxx32,atidxx64.dll,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
Driver Version: 8.14.0010.0671 (English)
DDI Version: 10.1
Driver Attributes: Final Retail
Driver Date/Size: 5/15/2009 23:08:33, 3064832 bytes

another problem i cant select directdraw, direct3d accerlation. It says its enabled but theres no option to click it.

**Tyree** · 07-20-2009, 02:14 PM

I believe DirectX 10 would be the latest for Vista.
The latest Catalyst for the 4870 was released on 6/15/2009 but I don't know the version number.

nero25 · 07-21-2009, 02:39 PM

My 4870 driver is 15/05/20098. version 620.0.0,

Also i tried 3dmark06 to see if theirs a problem with my video card and i got a score of 13958. However during two graphic test my television/ computer changed my resolution and my framerate was 1.

My computer is: No overclocking
AMD Phenom II X4 940 Black Edition Quad Core Processor
Sapphire Radeon HD 4870 1GB GDDR5 PCI-E 2XDVI-I HDCP HDTV Ou
GigabCorsair XMS2 Dominator TWIN2X4096-8500C5D 4GB 2X2GB PC2-8500 yte MA790GP-UD4H AMD790GX ATX AM2+/AM3 Sideport 2PCI-E

Oh yea all my games run fine except oblivion. When i play the game my framerate is all over the place.

nero25 · 07-21-2009, 03:16 PM

oh i found something new on my Catalyst control center, when i go to graphic information it says

Direct3D Version 8.14.10.0671

i thought i had version 10, how can i update this?

07-20-2009, 09:57 AM	#1 (permalink)
nero25 Registered User Join Date: Jul 2009 Posts: 4 OS: windows vista 64bit	Need your help Hello im a new member and i need your help. when i use canyourunit.com it states that my Video Card Driver Version (DirectX) version number is: 8.14.10.671 is outdated so how do i update this? My video card is ati raddeon hd 4870 Things i done installed latest catalyst driver tried to install directx 10 but it says a have an apporiate version so no need to update. When i go to dxdiag it says my display driver is 8.14.10.671 what it says "Monitor: Generic PnP Monitor Driver Name: atiumdag,atidxx32,atidxx64.dll,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll Driver Version: 8.14.0010.0671 (English) DDI Version: 10.1 Driver Attributes: Final Retail Driver Date/Size: 5/15/2009 23:08:33, 3064832 bytes" please help Last edited by nero25; 07-20-2009 at 09:59 AM.

07-20-2009, 10:19 AM	#2 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,719 OS: XP Pro-7RC-Mandriva My System	Re: Need your help 8.14.10.671 sounds more like the your graphics cards driver version than the Direct X version. Using dxdiag, Windows 7, and probably Vista, the Direct X info is listed under "System" at the bottom of the box. __________________ Posting your PC specs will help us to help you quicker and more efficiently. Last edited by Tyree; 07-20-2009 at 10:28 AM.

07-20-2009, 10:31 AM	#3 (permalink)
nero25 Registered User Join Date: Jul 2009 Posts: 4 OS: windows vista 64bit	Re: Need your help thanks for answering When i go to device manager it says my video card driver is 8.620.0.0. It says my version of directx is direct 10. My games are running fine. When i go to dxdiag its says my display drive is .14.0010.0671. Display Devices --------------- Card name: ATI Radeon HD 4800 Series Manufacturer: ATI Technologies Inc. Chip type: ATI Radeon Graphics Processor (0x9440) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_9440&SUBSYS_0851174B&REV_00 Display Memory: 2809 MB Dedicated Memory: 1018 MB Shared Memory: 1791 MB Current Mode: 1024 x 768 (32 bit) (60Hz) Monitor: Generic PnP Monitor Driver Name: atiumdag,atidxx32,atidxx64.dll,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll Driver Version: 8.14.0010.0671 (English) DDI Version: 10.1 Driver Attributes: Final Retail Driver Date/Size: 5/15/2009 23:08:33, 3064832 bytes another problem i cant select directdraw, direct3d accerlation. It says its enabled but theres no option to click it. Last edited by nero25; 07-20-2009 at 10:37 AM.

07-20-2009, 02:14 PM	#4 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,719 OS: XP Pro-7RC-Mandriva My System	Re: Need your help I believe DirectX 10 would be the latest for Vista. The latest Catalyst for the 4870 was released on 6/15/2009 but I don't know the version number. __________________ Posting your PC specs will help us to help you quicker and more efficiently.

07-21-2009, 02:39 PM	#5 (permalink)
nero25 Registered User Join Date: Jul 2009 Posts: 4 OS: windows vista 64bit	Re: Need your help My 4870 driver is 15/05/20098. version 620.0.0, Also i tried 3dmark06 to see if theirs a problem with my video card and i got a score of 13958. However during two graphic test my television/ computer changed my resolution and my framerate was 1. My computer is: No overclocking AMD Phenom II X4 940 Black Edition Quad Core Processor Sapphire Radeon HD 4870 1GB GDDR5 PCI-E 2XDVI-I HDCP HDTV Ou GigabCorsair XMS2 Dominator TWIN2X4096-8500C5D 4GB 2X2GB PC2-8500 yte MA790GP-UD4H AMD790GX ATX AM2+/AM3 Sideport 2PCI-E Oh yea all my games run fine except oblivion. When i play the game my framerate is all over the place. Last edited by nero25; 07-21-2009 at 02:42 PM.

07-21-2009, 03:16 PM	#6 (permalink)
nero25 Registered User Join Date: Jul 2009 Posts: 4 OS: windows vista 64bit	Re: Need your help oh i found something new on my Catalyst control center, when i go to graphic information it says Direct3D Version 8.14.10.0671 i thought i had version 10, how can i update this?