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#1 (permalink) |
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Registered User
Join Date: Jul 2008
Location: Egypt
Posts: 39
OS: Windows XP
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Hi
I have HP Compaq Desktop PC and i can't determine it's Model, i tried a lot of ways to get the model and i couldn't i saw a sticker that it seems to be removed i think it was holding the model, also i tried to open the case and searching for any kind of product name or anything i couldn't find it. and the Ethernet Controller driver is missing too so i can't access to internet, so is there's any offline tool i can determine with it the parts models or something. the drivers that i need is ( VGA, Audio, and LAN). Thanks
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Salah El-Deen
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#2 (permalink) |
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Tech, Microsoft Support
Join Date: Apr 2008
Location: California
Posts: 1,168
OS: Win Vista Ultimate EditionSP1/WinXPSP3
Blog Entries: 2
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Re: HP Compaq Desktop drivers
Sure instructions are listed below.
Click start>run now type msinfo32>click OK one of the first seven specs listed should be your model.
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#3 (permalink) |
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Registered User
Join Date: Jul 2008
Location: Egypt
Posts: 39
OS: Windows XP
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Re: HP Compaq Desktop drivers
thanks MikenandezNST really helpful advice i got confused a little by the drivers page in the HP website
http://h20000.www2.hp.com/bizsupport...OID=1093#11394 but i think i downloaded the important drivers i will be back with a feedback.
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Salah El-Deen
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#4 (permalink) |
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Tech, Microsoft Support
Join Date: Apr 2008
Location: California
Posts: 1,168
OS: Win Vista Ultimate EditionSP1/WinXPSP3
Blog Entries: 2
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Re: HP Compaq Desktop drivers
Glad to be of assistance, please let us know if you are all fixed and after you can mark this thread as solved.
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#5 (permalink) |
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Registered User
Join Date: Jul 2008
Location: Egypt
Posts: 39
OS: Windows XP
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Re: HP Compaq Desktop drivers
the problem is kind of solved i still don't know which Lan driver is the correct one... I tried one of them but it didn't work do i have to download them all and test them so i know that's all other that the problem is solved with thanks.
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Salah El-Deen
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#6 (permalink) |
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Tech Hardware Team
Join Date: Oct 2008
Location: Chicago, IL.
Posts: 3,697
OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate
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Re: HP Compaq Desktop drivers
Hello,
Did you install the chipset driver first? Open the side of pc and look for the network chip, should say on it what it is.
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