~Maxx

Hi folks. I really hope that someone can give me a hand with this, because I've been pounding away at it all week and have come up with absolutely nothing.

I'm going to try to summarize the circumstances, so please let me know if more info is needed...

Late last year I had the main board replaced in my old Compaq desktop PC. The original board had USB 2.0, but the replacement did not. So I bought a hi-speed USB PCI card and installed it, after which I found that the new USB ports were not functioning at hi speed. I was then advised to install the VIA Hyperion Pro Driver package, which seemed to fix the issue. Recently, however, I attached a new webcam (plugged in directly to the USB 2.0 PCI card) which informed me that my device was not functioning at hi speed. So I ran SETUP.EXE from the driver package again - problem solved. Unfortunately the issue reappears each time I restart my machine.

And that, in a nutshell, is pretty much where I'm at. I've been stomping all over Google since Monday and haven't found a single bit of information regarding my problem. Some additional info...

VIA HyperionPro Driver(5.x)Installation Guide - the driver packege I installed.

Koutech USB 2.0 PCI (2 x Ext+2 x Int Header-pin) Model IO-PU222 - the PCI card I installed.

And an Everest report of my PC...

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name SLAVE (Compaq)
User Name Owner

Motherboard:
CPU Type AMD Athlon XP, 2133 MHz (16 x 133) 2600+
Motherboard Name FIC AM35 (3 PCI, 1 AGP, 2 DIMM, Audio, Video)
Motherboard Chipset VIA VT8375 ProSavageDDR KM266
System Memory 2048 MB (PC2700 DDR SDRAM)
BIOS Type Award (12/16/02)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter GeForce 6200 (256 MB)
Video Adapter NVIDIA GeForce 6200 (256 MB)
3D Accelerator nVIDIA GeForce 6200 AGP
Monitor Compaq 7500 [17" CRT] (12491537969260)
Monitor Gateway EV700 [17" CRT] (1010296590)

Multimedia:
Audio Adapter Creative Audigy 2 Audio Processor

Storage:
IDE Controller VIA Bus Master IDE Controller - 0571
Floppy Drive Floppy disk drive
Disk Drive SAMSUNG SV1204H (120 GB, 5400 RPM, Ultra-ATA/100)
Disk Drive WDC WD1600AAJB-56WRA0 (149 GB, IDE)
Optical Drive HL-DT-ST CD-RW GCE-8481B (48x/24x/48x CD-RW)
Optical Drive TOSHIBA DVD-ROM SD-M1612 (16x/48x DVD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 111229 MB (94952 MB free)
D: (FAT32) 3249 MB (705 MB free)
G: (NTFS) 152625 MB (152554 MB free)
Total Size 260.8 GB (242.4 GB free)

Input:
Keyboard Easy Internet Keyboard
Keyboard HID Keyboard Device
Mouse HID-compliant mouse
Mouse Logitech HID-compliant Cordless Trackball
Game Controller Microsoft PC-joystick driver

Network:
Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC (192.168.1.100)

Peripherals:
Printer \\PRINCESS\Lexmark 4300 Series
Printer Fax
Printer Microsoft XPS Document Writer
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB Device Logitech Cordless USB Trackball
USB Device Logitech Mic (QuickCam S5500)
USB Device Logitech QuickCam S5500
USB Device Logitech USB Camera (QuickCam S5500)
USB Device Saitek Cyborg Command Unit (USB)
USB Device USB Audio Device
USB Device USB Composite Device

I would greatly appreciate any information - no matter how insignificant it might seem - that anyone might have regarding this matter. I've hit a solid brick wall on my own, and it's really making me nuts! Thanks a bunch!

Riskyone101

Hello and Welcome to TSF,

When you installed the webcam, did you disable antivirus and antispyware protection?

If not....
unplug the webcam
then go into add/remove and uninstall it
delete folder from program files or C: drive also
reboot pc
once at desktop, disable protection
run the setup for the webcam and plug in the webcam when told to by installation
or when you reboot pc.

~Maxx

Thanks so much for your reply Riskyone101. Yes... The Quickcam setup process actually reminded me to disable these apps. I disabled all AVG and Spybot processes.

Just in case I wasn't clear above... The VIA driver package requires a restart after SETUP.EXE completes. Things work fine after this restart. But restarting or shutting down afterward leaves me with the issue. So strange...

Any other ideas? Again - thank you...

Riskyone101

Heres where you need to go for the chipset driver: 2009
http://www.viaarena.com/default.aspx...D=1&CatID=1070

uninstall the webcam and unplug it
reboot pc
install chipset driver
reboot pc
install the webcam
reboot pc