URGENT!!..Sound problem on Compaq laptop with XP 3 installed on it.

mickey12 · 06-20-2009, 02:23 PM

hello guys......I have a sound problem here..i am not able to hear any sound except the beeps which u get wen a popup or error occurs..i have installed XP service pack 3 on my laptop Compaq C740 TU which had Vista Home basic preinstalled on it..Now i have only XP on my machine....i have installed all d required drivers..i have the conexant high definition smartaudio 221 driver installed but wen i chek it in sound and audio device in control panel i find that it is not digitally signed...wen i type dxdiag and click on the sound tab it says..."No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer."....it gives no detail about the device name, device ID , product type and all other details....since i was getting errors installing the conexant audio driver for xp, i have installed the conexant audio driver for Vista home basic which was der on my laptop before and it has installed successfully...wen i try to play a sound file in VLC, it plays but i hear no sound...i mean i can see the song moving ahead in the progress bar but no sound....But wen i try to play the same file in windows media player, it gives an error...saying there is a problem with the sound device.....i have been searching the internet for many days but cud not find any solution to this....i need a solution very urgently and would be really appreciate if any of u could provide me wid one as early as possible......thanks alot...

Dblanchard1278 · 06-20-2009, 06:05 PM

Well I would guess you sound card or addapter is faulty cause windows cannot detect it, you can look around for the right drivers or contact the company for tech support. But I think compaq is now HP, if all else fails buy a new sound card. they have usb sound devices and card slot addapters that would work.

Riskyone101 · 06-21-2009, 06:50 AM

Hello and Welcome to TSF,

Go here for drive sweeper:
http://downloads.guru3d.com/Guru3D--...er)_d1672.html

Go here for the chipset driver unless you already installed it:
http://downloadcenter.intel.com/Deta...lName=Windows* XP Professional&lang=eng

Go here for the audio driver: (3rd one down)
http://www.realtek.com.tw/downloads/...&GetDown=false

1. uninstall the audio driver through add/remove
2. remove audio folder from C:drive / program files folder
3. run drive sweeper and remove any traces of conextant audio files
4. reboot pc
5. upon boot up if a new found hardware box appears, cancel it out.
6. install audio driver
7. reboot pc

06-20-2009, 02:23 PM	#1 (permalink)
mickey12 Registered User Join Date: Jun 2009 Posts: 1 OS: winxp s	URGENT!!..Sound problem on Compaq laptop with XP 3 installed on it. hello guys......I have a sound problem here..i am not able to hear any sound except the beeps which u get wen a popup or error occurs..i have installed XP service pack 3 on my laptop Compaq C740 TU which had Vista Home basic preinstalled on it..Now i have only XP on my machine....i have installed all d required drivers..i have the conexant high definition smartaudio 221 driver installed but wen i chek it in sound and audio device in control panel i find that it is not digitally signed...wen i type dxdiag and click on the sound tab it says..."No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer."....it gives no detail about the device name, device ID , product type and all other details....since i was getting errors installing the conexant audio driver for xp, i have installed the conexant audio driver for Vista home basic which was der on my laptop before and it has installed successfully...wen i try to play a sound file in VLC, it plays but i hear no sound...i mean i can see the song moving ahead in the progress bar but no sound....But wen i try to play the same file in windows media player, it gives an error...saying there is a problem with the sound device.....i have been searching the internet for many days but cud not find any solution to this....i need a solution very urgently and would be really appreciate if any of u could provide me wid one as early as possible......thanks alot...

06-20-2009, 06:05 PM	#2 (permalink)
Dblanchard1278 Registered User Join Date: Jun 2009 Posts: 106 OS: Win Xp Pro (SP3)-Vista home premium 64	Re: URGENT!!..Sound problem on Compaq laptop with XP 3 installed on it. Well I would guess you sound card or addapter is faulty cause windows cannot detect it, you can look around for the right drivers or contact the company for tech support. But I think compaq is now HP, if all else fails buy a new sound card. they have usb sound devices and card slot addapters that would work.

06-21-2009, 06:50 AM	#3 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,675 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: URGENT!!..Sound problem on Compaq laptop with XP 3 installed on it. Hello and Welcome to TSF, Go here for drive sweeper: http://downloads.guru3d.com/Guru3D--...er)_d1672.html Go here for the chipset driver unless you already installed it: http://downloadcenter.intel.com/Deta...lName=Windows* XP Professional&lang=eng Go here for the audio driver: (3rd one down) http://www.realtek.com.tw/downloads/...&GetDown=false 1. uninstall the audio driver through add/remove 2. remove audio folder from C:drive / program files folder 3. run drive sweeper and remove any traces of conextant audio files 4. reboot pc 5. upon boot up if a new found hardware box appears, cancel it out. 6. install audio driver 7. reboot pc __________________