[SOLVED] COM3 Port Gone/print-spool errors

insoptivos · 06-19-2009, 11:23 AM

Suddenly after 2yrs with no problems got "Function address 0x... caused a protection fault..." and each program I try to print from shuts down. Then when trying to use modem to connect to Charge Card Co. the modem won't connect. COM3 port is missing from devices. My modem still shows it is connected to COM3. My Dell Optiplex 320 has an internal modem with the phone line going directly to the phone jack. It was working before the June 9, 2009 MS updates.

So, can't print or put in credit card payments. When checking printer properties for the OKI C5150n it has the function error. When I turn the printer on I get a Spooler SubSystem App ... error. Have tried uninstalling the oki drivers and re-installing it. Also MS Word will not even open and the auto repair doesn't work either. Dell won't help because I messed with registry by deleting oki drivers. Please help, I've been researching this for over a week. tia

insoptivos · 06-23-2009, 05:22 AM

PROBLEM SOLVED-Established New Temp User account and set up dial-up connection in there; then dialed out. This apparently 'forced' the COM3 port to open. When switched back to main user account it was working!

Riskyone101 · 06-23-2009, 10:16 AM

Hello and Welcome to TSF,

Glad you got it sorted!....you can mark thread solved under thread tools near top of this page unless you have any more questions?

insoptivos · 06-24-2009, 06:41 AM

Thank you for replying to my posts. It helps when going through such a frustrating problem just to know someone out there is trying to help me. Found the 'solved' under thread tools (duh)! Knew it was there somwhere.

06-19-2009, 11:23 AM	#1 (permalink)
insoptivos Registered User Join Date: Jun 2009 Location: Maryland Posts: 6 OS: XP SP3	[SOLVED] COM3 Port Gone/print-spool errors Suddenly after 2yrs with no problems got "Function address 0x... caused a protection fault..." and each program I try to print from shuts down. Then when trying to use modem to connect to Charge Card Co. the modem won't connect. COM3 port is missing from devices. My modem still shows it is connected to COM3. My Dell Optiplex 320 has an internal modem with the phone line going directly to the phone jack. It was working before the June 9, 2009 MS updates. So, can't print or put in credit card payments. When checking printer properties for the OKI C5150n it has the function error. When I turn the printer on I get a Spooler SubSystem App ... error. Have tried uninstalling the oki drivers and re-installing it. Also MS Word will not even open and the auto repair doesn't work either. Dell won't help because I messed with registry by deleting oki drivers. Please help, I've been researching this for over a week. tia

06-23-2009, 05:22 AM	#2 (permalink)
insoptivos Registered User Join Date: Jun 2009 Location: Maryland Posts: 6 OS: XP SP3	Re: COM3 Port Gone/print-spool errors PROBLEM SOLVED-Established New Temp User account and set up dial-up connection in there; then dialed out. This apparently 'forced' the COM3 port to open. When switched back to main user account it was working!

06-23-2009, 10:16 AM	#3 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,682 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: COM3 Port Gone/print-spool errors Hello and Welcome to TSF, Glad you got it sorted!....you can mark thread solved under thread tools near top of this page unless you have any more questions? __________________

06-24-2009, 06:41 AM	#4 (permalink)
insoptivos Registered User Join Date: Jun 2009 Location: Maryland Posts: 6 OS: XP SP3	Re: [SOLVED] COM3 Port Gone/print-spool errors Thank you for replying to my posts. It helps when going through such a frustrating problem just to know someone out there is trying to help me. Found the 'solved' under thread tools (duh)! Knew it was there somwhere.