[SOLVED] SM Bus Controller Help

ariinya · 06-08-2009, 12:25 PM

I noticed that the music (and only the music... the sound works fine) was just gone in some of my games, and I went to the device manager, and under "Other Devices" I have a question mark/exclamation point and SM Bus Controller. When I try to restart my computer, it always looks for the hardware, but can't find it..

I don't know what info on my computer you need to help me... I have an Alienware with an Intel Core 2 Quad CPU, Q6600. I tried calling Alienware for tech support, but my warranty had run out, and, well... here I am! Is the SM Bus thing related to my sound issues?

makinu1der2 · 06-08-2009, 12:32 PM

Hello

Post the model number of the computer.

You need to install the Chipset Driver to get rid of the SM Bus Controller error.

Go to the Alienware website and see if you can download the Chipset Driver for your model.

ariinya · 06-08-2009, 12:56 PM

Sorry, I don't know the model number... it says CustomPC. Is there a place I could find the model number? That's what I find by right clicking the My Computer icon.

makinu1der2 · 06-08-2009, 03:01 PM

Look on case maybe for model number.

Download and run Everest and post details.

ariinya · 06-08-2009, 03:13 PM

I wasn't sure exactly what you wanted, but here's the report...

And I couldn't find the model number. When I go to the alienware site, I can't find the place to download the chipset thing you said I need... grrr...

Riskyone101 · 06-08-2009, 09:39 PM

Chipset driver:
http://www.nvidia.com/object/nforce_winxp_15.25.html

Video driver:
http://www.nvidia.com/object/winxp_185.85_whql.html

Install chipset driver first
reboot pc
Install video driver
reboot pc

ariinya · 06-08-2009, 10:19 PM

That seems to have kicked the problem in the butt! Hooray! Thank you!

If I may briefly pick your brains, however... I was wondering if you knew of a program you could run that would get rid of dead folders. You know, the rubbish that's left behind after you uninstall a program? I tend to forget, and have a great deal of this cluttering my computer.

Riskyone101 · 06-09-2009, 02:44 AM

Great! glad to hear it!

Use at your risk:
http://www.ccleaner.com/

Note: after uninstalling a program, you can check in program files for the folder
and make sure it is gone or simply delete it, if its still there.

PSI secunia will help you keep your software up to date as also
checks for vulnerabilities.

PSI secunia:
http://secunia.com/vulnerability_scanning/personal/

you can mark thread solved under thread tools near top of this page,
unless any more questions?

06-08-2009, 12:25 PM	#1 (permalink)
ariinya Registered User Join Date: Mar 2007 Posts: 10 OS: WinXP	[SOLVED] SM Bus Controller Help I noticed that the music (and only the music... the sound works fine) was just gone in some of my games, and I went to the device manager, and under "Other Devices" I have a question mark/exclamation point and SM Bus Controller. When I try to restart my computer, it always looks for the hardware, but can't find it.. I don't know what info on my computer you need to help me... I have an Alienware with an Intel Core 2 Quad CPU, Q6600. I tried calling Alienware for tech support, but my warranty had run out, and, well... here I am! Is the SM Bus thing related to my sound issues?

06-08-2009, 12:32 PM	#2 (permalink)
makinu1der2 Tech Hardware Team Join Date: Jan 2008 Location: Florida Posts: 1,961 OS: Vista Home Premium SP1,Win XP SP3,Ubuntu 9.04,Sabayon 4,Windows 7 RC1 x64 My System	Re: SM Bus Controller Help Hello Post the model number of the computer. You need to install the Chipset Driver to get rid of the SM Bus Controller error. Go to the Alienware website and see if you can download the Chipset Driver for your model. __________________ "The dumbest people I know are those who know it all."

06-08-2009, 12:56 PM	#3 (permalink)
ariinya Registered User Join Date: Mar 2007 Posts: 10 OS: WinXP	Re: SM Bus Controller Help Sorry, I don't know the model number... it says CustomPC. Is there a place I could find the model number? That's what I find by right clicking the My Computer icon.

06-08-2009, 03:01 PM	#4 (permalink)
makinu1der2 Tech Hardware Team Join Date: Jan 2008 Location: Florida Posts: 1,961 OS: Vista Home Premium SP1,Win XP SP3,Ubuntu 9.04,Sabayon 4,Windows 7 RC1 x64 My System	Re: SM Bus Controller Help Look on case maybe for model number. Download and run Everest and post details. __________________ "The dumbest people I know are those who know it all."

06-08-2009, 09:39 PM	#6 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,675 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: SM Bus Controller Help Chipset driver: http://www.nvidia.com/object/nforce_winxp_15.25.html Video driver: http://www.nvidia.com/object/winxp_185.85_whql.html Install chipset driver first reboot pc Install video driver reboot pc __________________

06-08-2009, 10:19 PM	#7 (permalink)
ariinya Registered User Join Date: Mar 2007 Posts: 10 OS: WinXP	Re: SM Bus Controller Help That seems to have kicked the problem in the butt! Hooray! Thank you! If I may briefly pick your brains, however... I was wondering if you knew of a program you could run that would get rid of dead folders. You know, the rubbish that's left behind after you uninstall a program? I tend to forget, and have a great deal of this cluttering my computer.

06-09-2009, 02:44 AM	#8 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,675 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: SM Bus Controller Help Great! glad to hear it! Use at your risk: http://www.ccleaner.com/ Note: after uninstalling a program, you can check in program files for the folder and make sure it is gone or simply delete it, if its still there. PSI secunia will help you keep your software up to date as also checks for vulnerabilities. PSI secunia: http://secunia.com/vulnerability_scanning/personal/ you can mark thread solved under thread tools near top of this page, unless any more questions? __________________ Last edited by Riskyone101; 06-09-2009 at 02:46 AM.