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Old 06-05-2009, 04:34 PM   #1 (permalink)
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Exclamation Ethernet Controller Code 28

i recently updated my mother's computer because it was extremely out of date... when my mother went to get her internet they gave her a usb modem so her driver issue was never adderessed. now she just bought a wireless router which requires a ethernet cable.

when i connected the computer to the modem using a ethernet cable, the modem was not recognized. So than i went to the device manager and under the network adapters only the RCA USB cable modem could be seen. However under "other devices" the ethernet controller and PCI modem was there with yellow "!" marks on them.

When i try to update both of these drivers it says code 28 and that i need the installation media. I do not know if i have the installation CD anymore. Is there anything i can do?

Also the my computer model is a Dell Dimension 3000
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Old 06-05-2009, 08:40 PM   #2 (permalink)
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Re: Ethernet Controller Code 28

Get the drivers from here: http://support.dell.com/support/down...n&catid=&impid
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Old 06-06-2009, 01:32 AM   #3 (permalink)
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Re: Ethernet Controller Code 28

Quote:
Originally Posted by TriggerFinger View Post
im assuming i have to go to network and download "intel - Driver". right?

also thank you very much
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Old 06-06-2009, 04:30 AM   #4 (permalink)
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Re: Ethernet Controller Code 28

Yes,
This should be the Network Driver (Lan)
http://support.dell.com/support/down...&fileid=103900

For the PCI Modem the drivers are located under Communication on the link TriggerFinger sent you:
http://support.dell.com/support/down...n&catid=&impid

You have either a Conexant 56K V.9x DFVc Modem

http://support.dell.com/support/down...0&fileid=95170

Or an Intel 537E, v.9X, PCI, Modem:

http://support.dell.com/support/down...&fileid=178142

Hope this helps,
Bill
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