[SOLVED] DVD/CD-ROM drives don't work

Sweetpotos · 06-04-2009, 03:51 PM

I first noticed the problem when any CD I tried to run simply would not. I am not very computer savvy so I am having trouble understanding what is wrong. When I open up "Device Manager" and click on "DVD/CD-ROM drives" two things appear called "LITE-ON LTR-24102B" and"HL-DT-ST DVD-ROM GDR8160B" (I have no clue what these names are supposed to signify).

If I look at the properties of either one this message is written: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".

I have tried uninstalling and reinstalling and that doesn't work. I don't know how to find an updated version if that's what I'm supposed to do.

If anyone could help me I would greatly appreciate it.

joeten · 06-04-2009, 03:54 PM

hi and welcome to TSF this may be of help http://support.microsoft.com/gp/cd_dvd_drive_problems

Sweetpotos · 06-04-2009, 04:40 PM

I was able to fix my drives, thank you so much!

06-04-2009, 03:51 PM	#1 (permalink)
Sweetpotos Registered User Join Date: Jun 2009 Posts: 2 OS: Windows XP (SP3)	[SOLVED] DVD/CD-ROM drives don't work I first noticed the problem when any CD I tried to run simply would not. I am not very computer savvy so I am having trouble understanding what is wrong. When I open up "Device Manager" and click on "DVD/CD-ROM drives" two things appear called "LITE-ON LTR-24102B" and"HL-DT-ST DVD-ROM GDR8160B" (I have no clue what these names are supposed to signify). If I look at the properties of either one this message is written: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". I have tried uninstalling and reinstalling and that doesn't work. I don't know how to find an updated version if that's what I'm supposed to do. If anyone could help me I would greatly appreciate it.

06-04-2009, 03:54 PM	#2 (permalink)
joeten Tech Hardware Team Join Date: Dec 2008 Posts: 3,185 OS: vista	Re: DVD/CD-ROM drives don't work hi and welcome to TSF this may be of help http://support.microsoft.com/gp/cd_dvd_drive_problems __________________

06-04-2009, 04:40 PM	#3 (permalink)
Sweetpotos Registered User Join Date: Jun 2009 Posts: 2 OS: Windows XP (SP3)	Re: DVD/CD-ROM drives don't work I was able to fix my drives, thank you so much!